Unstable
Compared with the U.S. banking app, this app is very mediocre. It is down more often than it should even during the business hours. It is not acceptable.
濫收服務月費
存户真係要小心這家銀行，就算有足夠存款，還會濫收服務月費。
Incorrect badge notification
There is unread alert shown from the app but I’m sure all messages are read
輸入中文名會彈出
輸入中文名會彈出
Digital banking
Clean and clear. Easy to follow
不好
很不好。
Plenty of bugs
The investors of this app is trying to obstruct user to use the app. Even having trouble to login. Jesus. Exploit this app for abundant troubles.
Security Device
It is inconvenient to use with the security device. I need to carry the physical security device with me to transfer via FPS.
操作很不方便
每次使用都不顺利，这次居然本账户内转都不成功，客服每次都是忙线，回复也不积极
Awesome
Excellent app. Easy to use.
Always cant login
Always said cant process my instructions
Well done
Strong use experience, attention to detail. Keep up the good work.
The app is not too accessible
Text is too small. Tge app is hard to navigate. Would be easier if there is a menu button at the top left corner. Also, please remove the older versions from the app stores.
So hard to use.
So hard to use
增添在登录状态下切换语言的选项
每次需要切换语言的时候，都需要退出，再登录才能切换语言，这非常麻烦，希望增加一个在登录状态之下可以切换语言的选项，感谢。
线上开立户口检测不到港澳通行证
花了一个多小时，找了各种地方（地铁站，公园，商场）上传港澳通行证，软件就是检测不到。这到底是谁设计的开户流程？！
Best digital bank in Asia!
Wonderful use experience, attention to detail and thinking about customers when designing this journey. Keep up the good work.
垃圾
簡直係垃圾
Statements type so confused to me
Not user friendly
Plenty of bugs and limited features
There is no function available for viewing and/or downloading the estatement in this app.
Unable to perform overseas fund transfer as the app won’t open the source of fund field.
I end up using the web browser to conduct the above tasks.
Unable to perform overseas fund transfer as the app won’t open the source of fund field.
I end up using the web browser to conduct the above tasks.
