Gets worse
With every release this app gets less functional, more complex and has more glitches and faults that should have been fixed in development. I assume development has been outsourced to a local school IT department
Inconsistent features between app and website
The functionality in the mobile app is inconsistent with the website.
When setting up a fixed-term deposit on the website, I can select my multi-currency account without any issue. However, in the app the multi-currency account doesn’t appear as an option at all.
This is quite frustrating as it forces me to use the website to complete something that should be perfectly straightforward in the app. A banking app really should offer the same functionality as the web version.
Please fix this so multi-currency accounts can also be selected for fixed deposits in the app.
When setting up a fixed-term deposit on the website, I can select my multi-currency account without any issue. However, in the app the multi-currency account doesn’t appear as an option at all.
This is quite frustrating as it forces me to use the website to complete something that should be perfectly straightforward in the app. A banking app really should offer the same functionality as the web version.
Please fix this so multi-currency accounts can also be selected for fixed deposits in the app.
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So many bugs
Why do they keep enhancing it with things that actually reduce the user experience and functionality? Why does the latest update require twice as many clicks to do something as the old version? And then the bugs…. some of which don’t get fixed, ever.
Unable to perform basic banking services
After Apps updated, I can’t make fixed deposit transactions for several days, leading to interest losses. This is serious apps bugs, it should report to MAS.
Disappointing Customer Experience
Several bugs were found and no improvement over the years:
1. You can’t perform multiple fixed deposits in one log in. You must log out first and log in again before you carry out placement of the next fixed deposit.
2. You can’t get the most updated balance of the account after performing a deposit or withdrawal to the account.
3. For placement of a fixed deposit of a large amount say USD400K, you are always told the placement sum has exceeded the account available balance even though the fund in the account is sufficient. There can be caused by a bug relating to wrong calculation of account balance.
1. You can’t perform multiple fixed deposits in one log in. You must log out first and log in again before you carry out placement of the next fixed deposit.
2. You can’t get the most updated balance of the account after performing a deposit or withdrawal to the account.
3. For placement of a fixed deposit of a large amount say USD400K, you are always told the placement sum has exceeded the account available balance even though the fund in the account is sufficient. There can be caused by a bug relating to wrong calculation of account balance.
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User interface and difficulty of operation
在定存到期后已转出或再次定存后在fixed deposit 清单里会重复出现已转出的定存和再次转定存的部分，让人极度费解。另外，再选择定存开立的时候第一个界面显示的只有SGD，只有点击下一步后再次点击SGD的位置才可以选择其它货币，且这个操作也没有任何提示，全凭运气不断尝试才能知道，使用极其不便。
Slow update on apps for transferring.
After updated the apps, I can’t see my account name during selecting account for transfer, after transfer not immediate showing the amount, I have to refresh in order to show the transferred amount to another account. Previously I can see immediately after back to main account. Terrible.
1 Step back in customer journey
For CC payment, previously it auto populate the total amount and remember my last account to pay from. Now the current (10 Sep) version is a step back. Now I need to MANUALLY key in the amount to pay, and MANUALLY select the account to pay from - every time. It results in more steps to pay and also subject to human error. It becomes Bank More, Live Less.
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Can be improved
User interface differs form the website login, so takes some time to learn two different user operations for the same bank. One for web and one for app. Worse is certain applications such as refund to CPF are only available on the web version.
Annoying Feedback popup at logout
Great functionalities for high net worth individuals. Remove the feedback screen that shows up at every logout - it’s annoying. You should stick to the annual survey system you already have in place, and topical feedback via RMs.
切換中文的介面不見了
找半天找不到
DBS app the worst in 2025
App now can’t even see account balances at the homepage. IT should be fired.
Searching features
Not easy to find popular functions such as changing daily limits or transferring between one's own accounts.
Excellent App
This app is very useful and helps me manage my investment account smoothly - initially DBS officer helped me but once you learn the features life is smooth and easy on DBS app.
Another $2 app
Hit delete and be gone
迄今为止最好用的APP
界面清晰，使用丝滑，服务周到，很喜欢星展的服务和效率。
App that needs upgrade
This app is very primitive which lacks essential transaction history/information to customers. Suggest an immediate upgrade of this digibank app
Fund transfer
There’s no decimal separator in amount to be transferred
Layout problem
Not sure if it’s just me, for the last 3 months or so, i have been seeing the “transfer now” button being partially blocked by the menu bar at the bottom of my iPhone screen. I have to aim my finger carefully to click on the red button.
Most reliable banking app in Singapore
Have been using the app since its inception and it has always been smooth, user-friendly, designed with the users in mind.
