Dealer.com Mobile User Reviews

Top reviews

Terrible support

Know issue with application. First was told by support it was my device only having issue. Then went home and used wife’s device and had same result. Been over a month and still no progress and most likely no plans to. Looking at other review seems to be the case. If they are not going to support application for certain devices they should at the very least notify the client so they can have a contingency plan.
Show more

Doesn’t open

Uninstalled and downloaded again not letting me click anything

Doesn’t open

Asks for security setting. Freezes up at that point.

Update for IPhone X Max

Every time I open the app it shuts right down. I have uninstalled and reinstalled and it still does it.

Doesn’t not work after update11.2

You guys need to update it for the iPhone X

Login not working

Can login on site but get a user doesn't have access error on the app. Login and password are correct but still get an error.

Response from developer

Hi Victor, Sorry to hear you're having a problem. Have you reached out to our support team yet? I'm happy to help, but support might have the answer already. Have you recently switched your login from a legacy Dealer.com login to the new SSO login? Do you know which version of the mobile app you used prior to the 3.8.0 version? Had you recently logged in with that version? Regards, Dealer.com Mobile team

Unreliable at best, DDC doesn't care.

Even at its best this app is sluggish. More often than not recently it will not allow me to upload photos at all.

Won't open

They updated the app and now it won't open. If this were any other app I would just give it some time, but since this is a part of my job when I'm away from my desk and not being able to access this app can cost me money, THIS IS A PROBLEM -- hence, the one star.

Doesn't work

We pay too much money for this for it not to work!
FIX IT!!!!!!!!!!!!!!!!!!!

Faulty app

Every Time i exit the app by swiping up the app gets stuck at the 3 flashing yellow dots and i have to delete the app and re-install it. Not happy

Can't even open the app past loading screen

Ever since the last update, I have been unable to load past the 3 yellow dot loading screen, after at least 20 attempts. Please fix this, so I can get work done.

Awesome!

This app rules! For all your ddc needs!

Change notification sound?

Surely there is a way to change this from a car horn. When listening to music via Bluetooth in my car it scares me to death every time. Please let us change this.

Needs meeting notes

Needs to include meeting notes and easier search engines like the desktop does

Hang

When I click on a lead it hangs any I have to reset my I Pad so I could use it again. Hope that it gets fixed... And when you use a template it can't scroll to select and choose the templates that you have.

Works fine

Using it on my iPhone 4 and no problems yet. I would love it if it could startup and load screens faster, perhaps by using simpler graphics. That's what's important to me as a salesperson, speed/efficiency.

No longer works!

This app is resourceful when it works. It's hit or miss almost every time there is an update. Please fix it! It either crashes, locks up on the health section, or says there are no items to display in the inventory. Really slows down the process of adding images when it doesn't function and I have to manually load them in from my phone to the computer.
Show more

Sales

Easy interface, not many features. Would like to do comments but you can only do pics and options.

A must have app,

Great interface smooth very user friendly. a must have for anyone who uses their services.

Game changer

Amazing product. Amazing company.