Disaster of an app
Spent an hour scanning all my old DVDs to find the 40 they’d take (for $6). Packed them, set everything up, and then found absolutely no way to download the shipping label. Went to the help section, but it’s just a bunch of poorly written, FAQs with no answer and no way to contact them. The app is a disaster. Total waste of time. I was gonna sell my old iPhones to them as well, but will look for another service, and the DVDs are going to Goodwill. Decluttr is impossible to use and a joke.
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More offers
It has a lot of issues. I used to be able to scan items and almost all came up. Now nothing does.
Shipping label issues
Disgusting zen desk service. After maybe 20 different messages still unable to generate a shipping label . Just kept telling me try new browser have you got latest app etc etc !! Apparently they cannot just email you a shipping label. What sort of company relies on customer shipping items to them but cannot help with shipment issues.
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Horrible!!
Do not use this app to sell your expensive electronics. They will give you nothing for something that is worth hundreds for.
App is useless (aside from the service)
There is no point of using this app, it is basically a disguised webpage without any of the navigation a webpage provides, e.g. there is no back button. You have to sign in every time, no Face ID or anything, even if you are signed in, you have to resign for every step.
