Scam
Bought and installed these throughout the house, thousands of dollars thrown away on a product that worked on the first few days, then crapped out all over the house. Some times, some of them work, some times none of them work remotely.
Total garbage
Total garbage
Lack of updates
Seems like anyone who was an early adopter of their Decora Smart switches are going to be left behind. These switches were not cheap! I’d like to see improvements to stability of these switches, or some kind of firmware/software updates. They have a tendency to get disconnected from the “Home” and then need to be reset and setup again.
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Trash
I never write reviews but this has to be the worst product ever. Very difficult to connect to HomeKit. Once I was able to connect lost connection after a couple of months and can’t update firmware. Need iOS 12 or below to do so. What a complete joke.
Works fine
This app is for HomeKit in its most basic form. Use it to update the firmware, set dimmer min max to work with the type of bulbs you have and then never open it again. From that point Apples Home app should be used.
Since I bought these switches 3 years ago the apps core design (bare minimum for HomeKit requirements at the time) hasn’t changed nor has its functionality.
Switches and dimmers seems reliable in my experience especially with improvements to HomeKit.
Since I bought these switches 3 years ago the apps core design (bare minimum for HomeKit requirements at the time) hasn’t changed nor has its functionality.
Switches and dimmers seems reliable in my experience especially with improvements to HomeKit.
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Horrible app and timer switch
We have had the absolute WORST time with this ridiculous light switch. Sometimes it works fine but when it doesn’t, you can easily waste an hour of your time trying to figure out why it isn’t working/connected/updated.
I DO NOT RECOMMEND. Buy another brand!!!
I DO NOT RECOMMEND. Buy another brand!!!
Two star average is generous
They should fire whoever is responsible for the development of this app, immediately. If I led or owned this company, I would be deftly embarrassed that such trash was released to the general public with my company’s name attached to it. Updates don’t work, app crashes regularly. Garbage. Stuck with it because I’ve made such a hefty investment in the switches & dimmers but I will be looking for an alternative soon enough. GARBAGE.
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The switches have terrible pairing.
Had to call support to pair. And haven’t been able to get any of the re-paired since a power outage. Had to find old iPhone because it wouldn’t pair with a new one. Update the firmware with that. Then go back to the new phone. Then when the power goes out (and comes back on) no smart features work. I would maybe expect this level of performance out of a five dollar switch.
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App works reliably
The app is much improved. Aside from one crash, it lets me install and control Leviton HomeKit switches. Looks much better than it did before too.
How about an update
Real buggy. Don’t seem to care about consumers who buy their products. The one switch I have cannot and will not reset. When it does see switch, says cannot find WiFi or connect switch. Drops after power outage. App is out of date. Does not recognize OS 14. On and on. Could use a firmware update as well.
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Worse apps in the world!!!!
Apps crashed with single tap on setting or top banner. Was this app tested at all before release? I cant understand how this simple bug get into a released apps. In addition, impossible to set up new switch. None of the function works. Can I even give 0 star???? My bad for buying an on sale switch. Here is the reason.
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Terrible piece of junk - app as well as the switches
Other one start review are right. This app and the Switches are a total waste of money. And no, there are no issues with my network. I am an electrical engineer and I know what I am doing wrt networks. Just bought a cheap Chinese knock off brand switch and guess what - it works way better, never drops out and has better signal strength.
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Unreliable doesn’t even begin to describe this app
Two years into owning a dozen Leviton switches, I’m down to one that actually is connected to my network. They routinely have disconnected and stopped responding making these no better than a $2 switch. Can’t get any of the others to reconnect no latter what tricks I try. If you’re a fan of frustration and wasting time on device connections, then have at it. Otherwise, listen to the other reviews - this system of switches and the app are complete crap.
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Not-so-smart app
I cannot rely upon the connectivity of these switches. One works more than the other, and the one that does not often work will connect sometimes for no good reason but, again, is not reliable at all.
App crashes with iPhone X
I have the dimmers and switches throughout my entire house and they’ve never been very good at staying connected in fact, every three months or so, I must reconnect them. If the manufacturers could provide a significant improvement on the firmware and app it would be appreciated. Now the app crashes altogether and does not work at all on the iPhone X.
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Reset Instructions not complete
We too had trouble with the dimmer dropping from the network. After many attempts to reconnect the switch to the network including network resets, deleting the AppleTV hub, deleting the Home from the app, etc we stumbled on a hard reset that wasn’t in the instructions.
Reset in the manual has you hold the UP switch for 7 seconds until the amber light comes on and the green flashing.
Hard reset (not in manual) comes after about 10 seconds of holding the UP button. Amber then Red then finally a dim steady green that looks like it is rebooting up - then I released the button.
This allowed me to connect to the network with the Decora App and all was well. Firmware update was next and went smoothly.
No problems since then.
Wish the instructions were complete. Good Luck.
Reset in the manual has you hold the UP switch for 7 seconds until the amber light comes on and the green flashing.
Hard reset (not in manual) comes after about 10 seconds of holding the UP button. Amber then Red then finally a dim steady green that looks like it is rebooting up - then I released the button.
This allowed me to connect to the network with the Decora App and all was well. Firmware update was next and went smoothly.
No problems since then.
Wish the instructions were complete. Good Luck.
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Absolute garbage
This app is junk and so are the switches. It will randomly delete switches from my home, switches lose connection to the network, it’s always something. I REALLY regret buying these, and this app is ugly, and lacks any sort of polish. It looks like it was designed 10 years ago and simply adapted to fit new devices. I have to pair the same switches over and over again to get them added to the app, and then they will delete themselves from the app completely within a couple of weeks. I hate this app and hardware more than I can say.
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Junk and so is HomeKit
My 8 your old timer switch for front lights died so thought this would be great as I love Leviton products.
Pretty straightforward getting setup with HomeKit. But only allows lights to be on for up the 60 minutes?
Cant find a way to set up a lights off schedule
The other Decora app won’t let you do a schedule or connect to the HomeKit app what a waste of money!
Pretty straightforward getting setup with HomeKit. But only allows lights to be on for up the 60 minutes?
Cant find a way to set up a lights off schedule
The other Decora app won’t let you do a schedule or connect to the HomeKit app what a waste of money!
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Just installed
Seems to work. Updated the firmware on both that I just installed. Powers on and off. Now to fit the switch back into the crowded box. That’s gonna be a woozy.
The app has nearly zero real features. I can turn things on and off but that’s it. No timing or schedules or anything else really. Very basic, while the Lutron switch that I’ve also tried lets me do all those things and it dims and doesn’t need a neutral.
Wish the app was more feature rich.
The app has nearly zero real features. I can turn things on and off but that’s it. No timing or schedules or anything else really. Very basic, while the Lutron switch that I’ve also tried lets me do all those things and it dims and doesn’t need a neutral.
Wish the app was more feature rich.
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Updates fail from few 1.4.13
Been going back and fourth with support - the pastes app (1.7.1) still can’t talk to switches running 1.4.13. It appears this firmware has an update bug for which you cannot update beyond this version.
I am getting responses from the support folks, but so far no helpful suggestions and just canned responses for the obvious things I’ve already tried.
I am getting responses from the support folks, but so far no helpful suggestions and just canned responses for the obvious things I’ve already tried.
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Latest firmware update killed my switches
6 of my 15 switch no longer work after this software and firmware update. I done resets and turned the breakers on and off. 3 of them are in a endless reboot and the other 3 don’t respond.
Update - The 6 are now working. At first I tried updating those 6 in a group and they failed. The other 8 I did one by one and they worked. After a lot of reboots and trouble shooting and trying to update from my phone, I switch over to my iPad, updated the app and then was able to update the 6 remaining switches 1 by 1. Should not be that hard, put at least they work again.
Update - The 6 are now working. At first I tried updating those 6 in a group and they failed. The other 8 I did one by one and they worked. After a lot of reboots and trouble shooting and trying to update from my phone, I switch over to my iPad, updated the app and then was able to update the 6 remaining switches 1 by 1. Should not be that hard, put at least they work again.
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