I regret buying Hunter “smart” fans
I bought two Hunter smart fans to replace 15 year old ceiling fans. I went with the smart fans for control via remote, app, and Alexa integration. The remote works sometimes (not the App’s fault) and the app almost never works. Still can’t get the fans integrated with Alexa via the app. It seems Hunter just wants to sell me more stuff in their app instead of making the app functional.
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Horrible Company, Horrible App
Once again another example of a company cheaping out their app development to someone in India or another “off shore” company who then uses AI because they lack the skillset they said they had to do the work. In the end is an app that does not work.
Frustrated
This app used to work fine for the most part. For four years. Now, it doesn’t work at all. All my fans are disconnected and no longer work via Alexa or the app. To add them back, I am going to have to get up on a ladder higher than I want to go and scan the RFID codes per the instructions in the app. Why did you have to change what wasn’t broken?!?! I don’t have time to waste on this. The whole reason I bought these fans is because they are smart.
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Absolute garbage
This app is one of the worst I’ve ever used. It won’t connect to my Google Home, it won’t let me change the WiFi the fan is on, it barely works to actually control the fan. It took over an hour just to connect in the first place and now that we have a new internet provider it’s completely useless because I can’t make any changes.
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Worst app
For almost two years, I have been trying to work with this app. At one point, it connected with the fan and was working ok. Then it stopped working, mind that it connects to the home app, but it will not connect to the hunter app. Contacted the hunter customer service and after numerous emails, their answer is that the WiFi module in the fan is bad. But if the fan connects to the home app, how is the WiFi module bad? I’m still confused.
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