DECU User Reviews

DECU
DECU
Decatur Earthmover Credit Union

Customer Experience

Positive experience30.8% of reviews
Neutral23.1% of reviews
Negative experience46.2% of reviews

~ Based on 13 written reviews from the US App Store.

Is DECU Safe?

DECU appears mostly safe based on user ratings. AppsHunter Safety Score for DECU is 74/100.

This assessment is based on 30 user ratings, with an App Store average of 3.8/5.

Safety Analysis

66.7% of ratings point to a safe experience
10.0% of ratings suggest some concerns
23.3% of ratings point to a risky experience

~ Based on 30 App Store ratings for DECU.

Is DECU Legit?

DECU appears legitimate, with a few gaps. AppsHunter Legitimacy Score for DECU is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Needs improvement

Good app. Shows mostly everything needed but it needs to update a little quicker with when things go through! And actually show how much I have in my account. I just had an overdraft fee once again because they wait to show how much I have in my account and I think I’m good when I’m not! DECU needs to speed it up a little bit.
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Help

My phone did update and deleted my app and now I can’t even access it in App Store please I used this all the time to keep track of my accounts!!!!

Needs fixed

Nothing ever works on this app always having trouble with login and passwords

Might as well use website instead

This is just a poor wrapper around the website. No useful functionality in the app itself - no Face ID, mobile check deposit, etc. clicking the Accounts tab just loads the website over the app and then you lose app navigation unless you log off the site.

Love it!

Great app to access information about my account quickly. Used it many times when looking to borrow money to figure out loan payments.

Rarely works

I have had luck with this app initially but hasn't been working lately. It shows up only blank screens

Very helpful

I use this app all the time no matter where I'm going!

Outdated like the bank

You'd think that someone who made this app would have opened it in the past 2 years and decided hey let's update it for any iPhone screen resolution since the 3G. It's basically the same as what would be a mobile website if they had one of those...

App

This app needs a well needed update! To inter grate IOS7 and make it optimize for iPhone 5, iPhone 5S, and iPod 5 users to fit the larger screen!

Disappointing

Would be a good app if it didn't crash every time I searched for an ATM.

Deleted it

Was happy to see decu had an app. But deleted as its not very useful. Please make it more useful to your customers that want to do more than see what services you provide.

Good app

Good app for members and non members. Would be better if the DECU@Home app was integrated into the app and not just opening the website. But overall good app

Has been fix!!

The backing up issues have been corrected and this works great now!!! Love it! Thanks DECU!!