Deel User Reviews

Customer Experience

Positive experience52.7% of reviews
Neutral3.4% of reviews
Negative experience43.8% of reviews

~ Based on 146 written reviews from the US App Store.

What users say

Is Deel Safe?

Deel: Global Payroll & HR appears safe based on user ratings. AppsHunter Safety Score for Deel is 97/100.

This assessment is based on 2,778 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.4% of ratings point to a safe experience
1.0% of ratings suggest some concerns
1.6% of ratings point to a risky experience

~ Based on 2,158 App Store ratings for Deel.

Is Deel Legit?

Deel: Global Payroll & HR appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Deel is 65/100.

Based on 65 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Let me continue without blocking the app update.

I get a notification email, click the link, but the app won’t work because it requires an update first. Sorry, but I don’t like this behavior. I don’t want to update the app every time I want to use it. I’d rather continue using the current version and update the app later when it’s convenient.

App not showing all your details

You can communicate with their team

Update gating

Whilst the general ui feel is ok, having the need to update every time i open it feels ridiculous and excessive, especially when its for minor fixes

Blocking updates every week

Every time I need to use the app, I’m forced to update to the latest version. Can we push to make these optional, it’s pretty irritating.

Shockingly poor performance and signed me up to marketing messages from Deel.

App does not load my details to show my payslips, or does not load payslips or notifications. Hugely inconsistent performance for if you’ll be able to actually view your important documents.

Everyone at the company I work for also received a marketing email about gambling sweepstakes that we had not signed up for.
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Expenses line item only

No option to submit or approve expenses in report form. Approving a 30 line item expense reports one line item at a time is tedious and absurd. Now imagine you have ten resources submitting expenses monthly. Ridiculous. Years behind their expense app design competitors.

Impossible to reach

I work for a Korean company without a US entity. Deel functions as my EOR. I have had several issues with benefits and payments. It is IMPOSSIBLE to reach anyone at Deel to discuss these discrepancies. Deel's AI indicates "An agent usually replies within 2 minutes". I have spent 35 waiting for such a response before giving up. Phone messages are not responded to.

I would never recommend this company to anyone, other than a competitor.

Edit: after writing this review, I tried, yet again, to reach out to Deel to resolve this matter. After explaining the situation to Deel's AI I was informed I would be connected to an agent, and the average wait time is 2 minutes. I waited ONE AND ONE HALF HOURS before and agent responded. I explained the entire situation yet again. I was informed I would receive an email within one business day, which I did. The request from the email was to explain the situation yet again. I replied to the email with the entire scenario, only to receive a response stating the email address is not monitored.

Also in the email, Mario said I can click on a link provided in the email to connect with him (he claims to be a supervisor) directly. So I did. Instead of connecting with Mario, the meeting is scheduled with Swedene, to whom I will most certainly be starting from scratch.

This place is the least customer focused business with whom I've ever interacted and no one should ever do business with Deel.
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Awful

Awful and often practically unusable. Issues accessing payslips every month. Whatever the opposite of intuitive is, is what this app is. Data privacy issues with personal data being used in ways I did not agree to. Trying to force me into providing a phone number just to access my payslip. No thankyou! We have all had nothing but problems since our employer moved to Deel for payslips and I hope they move away from them as soon as possible.
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Awful app, awful payment provider

Honestly an awful app, it can take 5 minutes to load, is abysmally slow, and the format and layout of the payslips change every month. Since my employer switched to Deel, I’ve also experienced late pension payments and other payment issues.

Also, it’s very suspect how all of the apps 5 start reviews are a year or more old, and there’s no more recent reviews apart from a few highly negative ones… are the developers trying to hide bad reviews?
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Could be a web app

Idk why i need this as an app to clutter my phone.

Awful update

Awful update! Simple things have become much more complicated. They changed the design but completely failed to properly refine the functionality for everyday users.

SEPA withdrawals in Serbia

Please add SEPA withdrawals available for Serbian banks. The Serbian banks work with SEPA since May 5th 2026

An excellent, versatile application

This is a great application, which is fast and easy to use.

Terrible to close

I used the Deel platform for a couple years. When I no longer needed it. It was really frustrating. The closing part of the process took me more than two weeks and also cost me $$$$. Do not recommend

Excellent App

Very good and user friendly, but the logging speed is quite slow

Good application

The best application to send money

Just loads

Always the loading screen. I updated, removed the app and reinstalled. I’m now the proud owner of a 20 minute loading screen. Why does it need internet for basic UI, and then when it has internet does nothing?

Absolutely unusable

Response from developer

Hi Quintin We have seen your review and apologize for any inconvenience you've faced To better understand your experience and work towards a resolution, we'd appreciate it if you could schedule a call with us at https://deel.cal.com/customer-support/support-reviews-and-complaints. We will actively check your support history to see if there's anything we can help you with before our call. Your satisfaction with Deel's services is our utmost priority, so let’s have a quick chat and improve.

Terribly Developed App

barely ever works, takes 10 mins to open, constantly have to delete and redownload, stops working after every update, only works with data not wifi, extreme amount of bugs, not user friendly. hate that i am forced to use this garbage for work.

STOP UPDATING YOUR APP FOR NO REASON

They keep updating their app with useless garbage and pushing mandatory updates. PLEASE STOP YOU ARE AN HR APP just chill it on the features and updates, it hardly works anymore. Never write reviews but this is the worst app I’ve ever used. Fire your UX team

Worst app to do business

Does not save progress and brings me back to homepage every time. Web app redirects to app which does not help.