Deel Reviews: Is It Legit?

Customer Experience

Positive experience50.3% of reviews
Neutral3.6% of reviews
Negative experience46.1% of reviews

~ Based on 165 written reviews from the US App Store.

What users say about Deel

Is Deel Safe?

Deel: Global Payroll & HR appears safe based on user ratings. AppsHunter Safety Score for Deel is 96/100.

This assessment is based on 3,268 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.4% of ratings point to a safe experience
1.3% of ratings suggest some concerns
2.4% of ratings point to a risky experience

~ Based on 3,268 App Store ratings for Deel.

Is Deel Legit?

Deel: Global Payroll & HR appears to be a legitimate app. AppsHunter Legitimacy Score for Deel is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Easy to use

I’ve been using for a few years and it is quick.

Works alright but pls update in background

I open the app like once a month and every single time I can't login I have to run updates
Just run updates in the background like other apps

Terrible, slow, buggy

Genuinely embarrassing app for a company that’s supposedly valued at $17 billion. I don’t think I’ve ever managed to use it without getting frustrated about something. Please scrap this app and rebuild from the ground up. It’s 2026 - my mom could build a better app with Claude.

Response from developer

Thank you for your review. We aim for excellence and value your feedback. We would like to address any concerns you have to enhance your experience. You can schedule a 15-minute call with our experts at https://deel.cal.com/customer-support/support-reviews-and-complaints. We’re committed to making your next experience exceptional. Best, Deel

On the go way to manage your remote work!

Really loves Deel, truly a fan, and the mobile app simply made it even better, I can see how hard their team works to make it better week after week, I appreciate that very much!

Response from developer

Thank you for your kind words and for sharing your feedback. We’re committed to providing excellent service and appreciate your support.

WORST PAYROLL APP IN EXISTENCE

This garbage literally always needs updates and never loads. I hate this app so much. The developers should literally go d!e

Stop making me agree to being an Authenticator

I don’t want to and it’s wild there is no “no” button

Contractor “USA”

Initial set up was a little complicated but once it’s up and running, it’s a fast fun, friendly experience, especially transferring your money domestically I haven’t tried internationally but experience has been excellent domestically.

Response from developer

Thank you for taking the time to leave a positive review! We’re delighted to hear that you enjoyed using Deel. Your feedback means a lot to us!

Broken because pin

Deel rolled out some PIN feature that you have to setup. Except enrolment was broken. I had a pin saved already and Deel forgot it, I know this because it’s in my password manager with a timestamp on creation. I’ve now created a second pin and during that process I was asked to create a THIRD PIN. I dunno what they’re doing over at Deel but it’s not producing quality software or user experiences.
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Professional and Fast

Quick and easy to use or User friendly!! Highly recommended.

Response from developer

Thank you for taking the time to leave a review! We’re delighted you enjoyed using Deel. Your feedback means a lot to us.

Needs updating ALL THE TIME

What is wrong with Deel? What is wrong with these app developers? How is it that you can have an app every time you go to use it, it needs to be updated? Even if you're using it weekly, you have to update it before you can log in. It's so annoying….. and to make that 10 times worse, if you're using the Deel app on the desktop, whenever you try and log in, it tells you to authenticate on the app. You go to the app, and it tells you need to update before you can authenticate!!!! Aarrgghhh - How frustrating! It's the worst user experience EVER!
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Response from developer

Hello, Thank you for your feedback. Unfortunately, we can't locate your user account to address your issue directly. Your experience matters to us, and we want to assist you further. Please feel free to schedule a call with us here so we can address all your concerns and provide useful solutions- https://deel.cal.com/customer-support/support-reviews-and-complaints?overlayCalendar=true Deel.

Is this even a legitimate app?

Can’t log in. When you try to contact support both of the support options are broken. And there’s no way to talk to anyone other than a poorly configured ai.

Contractors Beware

Deel will find a reason to block you from getting the funds you rightfully earned and were transferred to them to pay you. They will give you the run around as their support team wastes your time.

Buggy and crashes

I’ve only been using the app for a couple of weeks but it locks up nearly every time I do use it. It’s my second app update in the short time I’ve used it. I’m not sure if I dislike the app the most or the entire Deel platform.

Very slow expenses process

Compared to most of the other platforms out there, expenses are extremely time consuming via this platform. Often when you are with clients this platform becomes major distraction through excessive question s and long upload times.

Response from developer

Your opinion matters a lot to us, and we'd love the opportunity to address any concerns you might have. Please schedule a 15-minute call with one of our experts at https://deel.cal.com/customer-support/support-reviews-and-complaints. This will help us improve your so far good experience and make it perfect.

Great app!

Very easy to use, slick interface. No issues so far!

Response from developer

Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.

Let me continue without blocking the app update.

Update: The Deel team reached out to me and confirmed they are looking into this issue. I hope it will be resolved soon. I really appreciate that they took my feedback seriously. Listening to customers and acting on their feedback is one of the most important parts of building great software, and it’s great to see the Deel team values that. Thank you, Deel team.

I get a notification email, click the link, but the app won’t work because it requires an update first. Sorry, but I don’t like this behavior. I don’t want to update the app every time I want to use it. I’d rather continue using the current version and update the app later when it’s convenient.
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Response from developer

Hi there! Your opinion matters a lot to us, and we’d love the opportunity to address any concerns you might have. Please feel free to schedule a 15-minute call with one of our experts at https://deel.cal.com/customer-support/support-reviews-and-complaints. We’re here to listen and ensure your experience is nothing short of perfect! Best, Deel

Awful app but forced to use it by employer

This app is very unstable. Has so many performance issues where it will keep on loading on a page you were able to access a few hours before.
Also had issues with payslips where amount was incorrect.
On top of it, they changed my insurance halfway from Allianz to Freedom who takes up to two months to reimburse
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Let me continue without blocking the app update.

I get a notification email, click the link, but the app won’t work because it requires an update first. Sorry, but I don’t like this behavior. I don’t want to update the app every time I want to use it. I’d rather continue using the current version and update the app later when it’s convenient.

Not good

Needs updating every time I use it. Key features are borderline unusable.

App not showing all your details

You can communicate with their team