Very slow expenses process
Response from developer
Your opinion matters a lot to us, and we'd love the opportunity to address any concerns you might have. Please schedule a 15-minute call with one of our experts at https://deel.cal.com/customer-support/support-reviews-and-complaints. This will help us improve your so far good experience and make it perfect.
Great app!
Response from developer
Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.
Let me continue without blocking the app update.
I get a notification email, click the link, but the app won’t work because it requires an update first. Sorry, but I don’t like this behavior. I don’t want to update the app every time I want to use it. I’d rather continue using the current version and update the app later when it’s convenient.
Response from developer
Hi there! Your opinion matters a lot to us, and we’d love the opportunity to address any concerns you might have. Please feel free to schedule a 15-minute call with one of our experts at https://deel.cal.com/customer-support/support-reviews-and-complaints. We’re here to listen and ensure your experience is nothing short of perfect! Best, Deel
Awful app but forced to use it by employer
Also had issues with payslips where amount was incorrect.
On top of it, they changed my insurance halfway from Allianz to Freedom who takes up to two months to reimburse
Let me continue without blocking the app update.
Not good
App not showing all your details
Never ever use this bin fire
After being forced onto this raging turd of a platform when they acquire the EoR we were happy with, every single interaction or login over the past few months has felt like a kafkaesque torture, specifically designed by a malevolent god to drive me into an insane dementia.
I hate Deel more than anything in my life. I wish the business nothing but pure failure and demise.
Hatefulness drips from every single letter of code.
The contracts are generic and inflexible.
The Charges are obscene.
The currency usage is idiotic.
The fx rates are disgusting profiteering.
The cut off dates for adjustments are too early and the customer experience people don’t even know them.
The user interface is an insult to users and never fit Ona single screen.
The only reason this business has had any success is they rip of well funded tech companies after being vastly funded by a small cohort of the most powerful tech VCs.
I hope it causes a financial crisis on its own. That’s the only fitting end to this festering hellsite.
Update gating
Blocking updates every week
Shockingly poor performance and signed me up to marketing messages from Deel.
Everyone at the company I work for also received a marketing email about gambling sweepstakes that we had not signed up for.
Response from developer
Hi there! Your opinion matters a lot to us, and we’d love the opportunity to address any concerns you might have. Please feel free to schedule a 15-minute call with one of our experts at https://deel.cal.com/customer-support/support-reviews-and-complaints. We’re here to listen and ensure your experience is nothing short of perfect! Best, Deel
Expenses line item only
Response from developer
Hi there! Your opinion matters a lot to us, and we’d love the opportunity to address the concerns you have. Please feel free to schedule a 15-minute call with one of our experts at https://deel.cal.com/customer-support/support-reviews-and-complaints. We’re here to listen and ensure your experience is nothing short of perfect! Best, Deel
Impossible to reach
I would never recommend this company to anyone, other than a competitor.
Edit: after writing this review, I tried, yet again, to reach out to Deel to resolve this matter. After explaining the situation to Deel's AI I was informed I would be connected to an agent, and the average wait time is 2 minutes. I waited ONE AND ONE HALF HOURS before and agent responded. I explained the entire situation yet again. I was informed I would receive an email within one business day, which I did. The request from the email was to explain the situation yet again. I replied to the email with the entire scenario, only to receive a response stating the email address is not monitored.
Also in the email, Mario said I can click on a link provided in the email to connect with him (he claims to be a supervisor) directly. So I did. Instead of connecting with Mario, the meeting is scheduled with Swedene, to whom I will most certainly be starting from scratch.
This place is the least customer focused business with whom I've ever interacted and no one should ever do business with Deel.
Response from developer
"Hi Dale, we're sorry for the frustrating experience. This isn't the standard we hold ourselves to. Our team is reviewing your case and will reach out directly to resolve the support delays and benefits discrepancy."
Awful
Awful app, awful payment provider
Also, it’s very suspect how all of the apps 5 start reviews are a year or more old, and there’s no more recent reviews apart from a few highly negative ones… are the developers trying to hide bad reviews?
Could be a web app
Awful update
SEPA withdrawals in Serbia
An excellent, versatile application
Response from developer
Hi there, Thank you for your kind words and for taking the time to leave your feedback. We're committed to providing excellent services and appreciate your feedback.
