Camaras don’t pick up a lot
We aren’t getting notifications when people pull into the lot.
App needs urgent attention
Honestly I never write reviews no matter if they are top notch or bad. However defender empower has earned itself a spot in the worst division all on its own.
The cameras are pretty easy to install and are decent of its value and then comes the bottom tier software. In order for you to access their library you’ll need to take 5 additional steps just to look the videos you download and if you want to put a video on 2x speed forget it they don’t even have a option.
Defender makes you regret not spending the extra bucks for even a working application
The cameras are pretty easy to install and are decent of its value and then comes the bottom tier software. In order for you to access their library you’ll need to take 5 additional steps just to look the videos you download and if you want to put a video on 2x speed forget it they don’t even have a option.
Defender makes you regret not spending the extra bucks for even a working application
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Frustrated Senior citizen
I switched from the Ring camera to the Defender because of the reviews I about your product. Well I haven’t had much success with it I am unable to get the camera to stay online or see a live shot of my property
Application TRÈS FIABLE
Facile à utiliser et support à la clientèle très courtois, patient et disponible
Can not live view over 5G network
If you want to live view, connect yo any wifi network. 5G LTE network will frozen after 1 second.
Mike
I’ve had 4x Cameras for over three years. They haven’t been without fault, but customer service was great and the system still works well and reliably records. The fact I can do this without a subscription is exceptional. Highly recommend.
Should be like first APP
Defender 4K first APP Better
Can not live view over 5G network
If you want to live view, connect yo any wifi network. 5G will frozen after 1 second.
CCTV camera is great with a small drawback
This is a good and reliable CCTV monitoring system. However its capability to identify humans is somewhat limited. It pretty much identifies every shadow or shade falsely as a human leading to too many false alerts.
But overall it gives a sense of security as I am able to monitor my home remotely which is a great benefit.
But overall it gives a sense of security as I am able to monitor my home remotely which is a great benefit.
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App playback
The camera app truly is one of the slowest things in the whole process it freezes a lot when you use the playback feature so have to restart the app and do it all over again until it chooses to playback the video. I regret even going with this system because even doesn’t offer any type of replacement parts for the bullet NVR cameras I got
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Overall Confusing
The entire experience from installation, troubleshooting and app use has been horrible. I regret purchasing this product. The instructions are 100% confusing, and appear to have been written by someone in IT and not for end users. I gave up and had ChaGPT help me figure it out. Troubleshooting is nonexistent because the documentation and app are not designed for people to understand. Use of the app is 0 out of 100. There is no way to get directly to your cameras, there is no way to pause a camera, the alerts are not helpful, it only alerts for humans so unlike other cameras I cannot tell when my dog has gone out to the patio or yard. Just don’t waste your money. I wish I could return it.
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Kiwi mart
Excellent
Defender
Best camera ever
False human detection alarm
There are too many false human detection alarm
Regret
I am really regretting why I bought this Defender camera system. Their customer service are really painful when I have any issue and I asked to resolve. They ask again and again so many things to verify and make me to check so many technical things which I have no knowledge. It feels like they’re trying to make me tired and at the end I give up and stop asking them a question and each time it’s happening the same way and they are getting success on it and I am losing my side. I have bought extended warranty but still it feels like I have no control on my device or I have no support even though they are responding on regular basis. It feels like they are just responding but not resolving. I can keep going and going, but I have no time to waste my time. Thank you.
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Fantastic
Works well - peace of mind
Defender Vision: Short Lifespan, Long Frustration
I purchased two Defender Vision camera systems, one for my home and one for my business. Unfortunately, both failed after only about a year and a half. First my home system went out, and shortly afterward my business system failed too. The most frustrating part? Trying to get help. Good luck getting support or finding troubleshooting steps that actually solve anything. I spent a lot of money thinking I was investing in security and reliability, only to end up with two systems that became expensive paperweights. Very disappointed, money down the drain. I would never purchase this brand again and cannot recommend it based on my experience.
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Excellent product
This product is worth to buy. The quality is amazing and easy to use n install..
Zoom
Well at the beginning it good app so you can zoom in and out if you want to see something closer but I didn’t work one’s in blue moon you can zoom in other ways camera is best quality according to the pictures video quality is best only needs improvement in app thanks
Great!
App works well with my defender cameras. No glitches so far. The notifications received when motion is detected is on point and not delayed as well.
