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Dekco

Dekco

by HONG KONG GLAZERO INTERNATIONAL TRADE CO.,LIMITED

74 ratings
94 reviews
🔧 Utilities
Free

Details

  • Released
  • Updated
  • May 10, 2023
  • June 25, 2026

Features

Developer

HONG KONG GLAZERO INTERNATIONAL TRADE CO.,LIMITED
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About

Monitor your home remotely with a smart security camera app. Enjoy enhanced video interaction and direct online customer support for a safer and more convenient home security experience.

✓Remote home monitoring
✓Smart security camera integration
✓Enhanced video interaction
✓Online customer support
✓Family safety features
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What users say about Dekco

Reviews of Dekco are mostly negative: the Utilities app is rated 3.2/5 from 74 App Store ratings. What users like most: clear image quality, 24/7 continuous recording capability. Top complaints: app crashes and freezes frequently, video playback fails consistently. Summarized from real user reviews.

Positive things

  • 📹Clear image quality
  • 🔄24/7 continuous recording capability
  • 👍Easy installation and setup
  • ⚡Responsive customer service
  • 💰Affordable price point
  • 📱Simple and intuitive app interface
  • 🎯Reliable motion detection and tracking
  • 🔌Good camera coverage

Negative things

  • 🐛App crashes and freezes frequently
  • 📺Video playback fails consistently
  • 🔄Recent update broke core functionality
  • ⏸️Cannot scroll through video timeline
  • 🔍Difficult to review past footage
  • 🌐Poor WiFi connectivity and latency issues
  • ⚠️Lost 24/7 recording access after update
  • 🔐Security concerns and account hacking reports
  • 📵Live view fails when away from home
  • 🎚️Removed fast-forward/rewind features
  • 🌙Auto night mode feature removed
  • ⏱️Slow camera pan/tilt response times
  • 🔊Muffled audio quality
  • 💳Unexpected subscription charges
  • 🔗Incompatibility between old and new app versions
See all reviews

What's New in Dekco

5.1.50

June 25, 2026

Improvements in version 5.1.50 include:  · Enhance your experience with our latest refinements and enhancements.  · Thank you for your ongoing support. We remain dedicated to delivering an even better product. 

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User reviews

Most RecentHighest RatedLowest Rated

Clunky

We just bought 2 cameras and this app is so clunky and lagging terribly. It has nothing to do with the WiFi, the app is just awful
AjashbyAjashby

No safe

These cameras are not safe they will not record or pick up nothing I have had this camera for over 6 months it didn’t pick up when someone left a note on my jeep and the camera is face on the jeep it doesn’t recognize my daughter in the morning when she leave I screenshot the times it only records when it feels like recording it’s just not rite and it’s not save the police came out here everybody thought because I got a camera it recorded nope police said throw it away
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Black parissBlack pariss

Dumb

Did not work
;);5););5)

Snapshots

Cameras work very well with excellent footage.
Any reason I don’t seem to be getting a snapshot notification to my phone when I previously did.
Ajm61Ajm61

Account

Unable to establish an account even after several tries
KWFR36KWFR36
See 89 more reviews

User experience

🐞

Reported Bugs

15 issues

App freezes during multicam view

Bug

Video preview not displaying after update

Bug

Session expiration and login failures

Bug

QR code scanning malfunction during camera setup

Bug

Events fail to load without manual refresh

Bug

Recording gaps appearing in 24/7 footage

Bug

Camera randomly turning without user input

Bug

Video playback cutting every 10 seconds

Bug

Black screen when viewing alerts

Bug

App crashes when scrolling through timeline

Bug

Motion detection stops working intermittently

Bug

Live view unavailable on non-home WiFi

Bug

Camera setup fails with manual entry method

Bug

Notification delays after recent update

Bug

Signal drops and connection instability

Bug
✨

Requested Features

15 requests

Restore old timeline interface for video scrubbing

Feature

Add scrolling capability through full 24-hour footage

Feature

Implement fast-forward and rewind buttons

Feature

Restore auto night mode switching

Feature

Multi-camera simultaneous viewing

Feature

Customizable notification sounds and alert tones

Feature

Area blocking to prevent false motion detection

Feature

Dark mode for app interface

Feature

Search functionality for events and dates

Feature

Support for older camera models in Dekco app

Feature

Unified app for all Dekco camera models

Feature

Next video button for cloud recordings

Feature

Bird detection mode

Feature

Continuous light and infrared options

Feature

Alexa motion detection integration

Feature

FAQ

What does this app do?

This app allows you to monitor your home remotely using a smart home security camera. It provides a safer and more convenient home security experience by enabling you to check on your property anytime, anywhere.

What are the key features of this app?

Key features include enhanced video interaction for smoother viewing and control of your cameras, and online customer support where you can chat directly with the service team within the app to address any questions or concerns.

Is this app free to use?

Based on the provided information, the app is free to use. There are no mentions of subscription fees or in-app purchases.

Who is this app designed for?

This app is designed for homeowners and families who want to enhance their home security and have peace of mind by being able to monitor their property remotely.

How can I get help if I have issues with the app?

You can get help by using the online customer support feature directly within the app. You can chat with the customer service team to address any questions or concerns you may have.