Comparison

MyBell vs Dekco

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MyBell

Manage all your Bell services conveniently from your mobile device. View usage, pay bills, change plans, upgrade devices, and get support. It offers self-serve tools for installations and troubleshooting.

Highlights
  • View usage and bills
  • Manage rate plans and add-ons
  • Change TV programming
  • Upgrade devices
  • Self-serve installation guides
  • Virtual repair tools
  • Shop for Bell services
Features
Read full description

The award-winning MyBell app lets you manage all of your Bell services any time, anywhere, from the moment you order them. • View your Mobility usage. • Change your TV programming. • Add a travel option. • Upgrade your device. • Manage your Mobility rate plan, add-ons, and data. • View and pay your bill, and set up pre-authorized payments. • Activate a Mobility line • Get instant access to Bell’s 5G network • Shop for all your Bell services • Change your Internet package and run a speed test. • Get support from anywhere in the app. Take advantage of advanced self-serve tools to do more while saving time: • Use our step-by-step guide to install your new Internet, TV or Home phone services yourself. • Manage your appointment with your Bell technician. • Use our Virtual Repair tool to detect and fix issues with your Internet, TV or Home phone services. Plus, take advantage of personalized offers and exciting contests exclusive to Bell customers. The MyBell app is optimized for iOS 13.0 and above. For app support or troubleshooting, please contact us at: mybellappsupport@bell.ca

About

Dekco

Monitor your home remotely with a smart security camera app. Enjoy enhanced video interaction and direct online customer support for a safer and more convenient home security experience.

Highlights
  • Remote home monitoring
  • Smart security camera integration
  • Enhanced video interaction
  • Online customer support
  • Family safety features
Features
Read full description

Protecting your home has never been easier. Our smart home security camera helps you monitor your home anytime, anywhere, ensuring safety and comfort for your family. Welcome to Dekco, our brand-new home security app! We've officially launched with the goal of providing you with a safer and more convenient home security experience. In this version, we've introduced the following new features and improvements: - Enhanced video interaction experience: Enjoy smoother viewing and control of your cameras for an improved user experience. - Online customer support: Chat directly with our customer service team within the app to address any questions or concerns you may have. We will continue to refine and optimize our products and services to deliver an even better home security experience. If you have any feedback or questions, please don't hesitate to reach out to us.

Screenshots

MyBell4 screens
Dekco4 screens

Verdict

The call

The clearest difference is rating: MyBell at 4.5 against Dekco's 3.1. MyBell also leads on update cadence (weekly vs every 2 months) and ratings volume (6.5K vs 80). Dekco's advantage is iOS requirement (15.1 vs 18.0). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MyBell holds the better App Store score, 4.5 against 3.1. That said, the two scores are not equally well evidenced: MyBell has 6.5K ratings behind it against 80, so its average is the more settled of the two. Written reviews complicate that: 18% of MyBell's written reviews are positive against 24% of Dekco's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

MyBell ships an update weekly, Dekco every 2 months. The most recent releases landed on October 25, 2026 and October 24, 2026 respectively.

Scorecard4 real differences · 6 level
MyBell versus Dekco: the parameters behind the verdict, then further details
ParameterMyBellDekco
PriceFreeFree
Rating4.5 (6.5K ratings) — better3.1 (80 ratings)
Positive reviews18.4% of reviews24.5% of reviews — better
Number of ratings6.5K — better80
Update frequencyWeekly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPod
Requires iOS18.015.1 — better
Further details — not scored
Size717 MB456 MB
Age rating4+4+
DeveloperBell CanadaHONG KONG GLAZERO INTERNATIONAL TRADE CO.,LIMITED

Customer experience

MyBell

All ratings6,454 ratings
Positive87.1%
Neutral3.6%
Negative9.4%
Written reviews1,356 reviews
Positive18.4%
Neutral4.3%
Negative77.3%

Dekco

All ratings74 ratings
Positive51.4%
Neutral6.8%
Negative41.9%
Written reviews94 reviews
Positive24.5%
Neutral4.3%
Negative71.3%

User reviews

MyBell

From 6.5K App Store ratings

What we love

  • 🚀 Easy to use
  • 💳 Convenient bill payment
  • ⚡️ Fast and responsive
  • 📊 Detailed usage tracking

Room to improve

  • 🐛 Frequent crashes and bugs
  • 🔍 Confusing navigation
  • 💰 Expensive services
  • 🕰️ Slow app performance
  • 🔒 Security issues

Dekco

From 80 App Store ratings

What we love

  • 📹 Clear image quality
  • 🔄 24/7 continuous recording capability
  • 👍 Easy installation and setup
  • ⚡ Responsive customer service
  • 💰 Affordable price point

Room to improve

  • 🐛 App crashes and freezes frequently
  • 📺 Video playback fails consistently
  • 🔄 Recent update broke core functionality
  • ⏸️ Cannot scroll through video timeline
  • 🔍 Difficult to review past footage

Bugs and requests

MyBell

Reported bugs

4 issues
  • Login issues
  • Inconsistent app behavior
  • Inaccurate data reporting
  • Compatibility problems with newer devices

Requested features

4 requests
  • Dark mode option
  • Improved customer support
  • Simplified billing and account management
  • Enhanced data usage monitoring

Dekco

Reported bugs

15 issues
  • App freezes during multicam view
  • Video preview not displaying after update
  • Session expiration and login failures
  • QR code scanning malfunction during camera setup
  • Events fail to load without manual refresh
Show 10 more
  • Recording gaps appearing in 24/7 footage
  • Camera randomly turning without user input
  • Video playback cutting every 10 seconds
  • Black screen when viewing alerts
  • App crashes when scrolling through timeline
  • Motion detection stops working intermittently
  • Live view unavailable on non-home WiFi
  • Camera setup fails with manual entry method
  • Notification delays after recent update
  • Signal drops and connection instability

Requested features

15 requests
  • Restore old timeline interface for video scrubbing
  • Add scrolling capability through full 24-hour footage
  • Implement fast-forward and rewind buttons
  • Restore auto night mode switching
  • Multi-camera simultaneous viewing
Show 10 more
  • Customizable notification sounds and alert tones
  • Area blocking to prevent false motion detection
  • Dark mode for app interface
  • Search functionality for events and dates
  • Support for older camera models in Dekco app
  • Unified app for all Dekco camera models
  • Next video button for cloud recordings
  • Bird detection mode
  • Continuous light and infrared options
  • Alexa motion detection integration

In-app purchases

None

MyBell

No in-app purchases

None

Dekco

No in-app purchases

Questions

Is MyBell free?
MyBell is free to download, with no in-app purchases.
Is Dekco free?
Dekco is free to download, with no in-app purchases.
Which has better reviews, MyBell or Dekco?
MyBell is rated higher. MyBell averages 4.5 out of 5 from 6.5K ratings, while Dekco averages 3.1 from 80 ratings.
Do MyBell or Dekco have ads?
Neither MyBell nor Dekco shows ads.
Which is updated more often, MyBell or Dekco?
MyBell ships an update weekly, and Dekco every 2 months. Most recently, MyBell was updated on October 25, 2026 and Dekco on October 24, 2026.

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