Where is Zelle?
I’m recently able to pay rent to my landlord using Zelle. I can’t seem to find the function on the iPad app. I finally found the function on my iPhone. Are there plans to include it in the iPad app or am I just not looking in the right place? This is a downside to the app in my opinion.
👌🏻
App is good and convenient. It has improved. Needs minor improvements (Tweaks) and it should be golden!! •GIBBY
Bad support
Most of have to work everyday despite holidays and getting paid late. You have very insensitive workers on customer support including supervisors of customer support.
Great service
Customer service is exceptional!
Raymond Archuleta
Not a very good website. It is difficult to login every time you login you need aPass code
Glitchy but functional
It works. Does the things. Layout is weird, but functionally servicable.
Love DNCU
Easy access. Convenient locations around town so you can always find one depending on what part of Santa Fe you are in. Friendly service. The service providers remember me transactions are always smooth
Another faithful Del Norte customer…
Great people and service - the only place to bank in Northern New Mexico!
This app is endlessly frustrating
Every time they do a forced update they log you out and refuse to recognize your credentials.
Available funds
I like the DNCU mobile app very much but there is one feature it is lacking that causes me trouble. When I use the “Bill Pay” function to pay my bills, the dollar amount I enter as payment is not immediately deducted from my “Available” balance. When these bills are paid by a DNCU physical check it can take weeks for the check to process and be reflected in my account activity. Frequently I forget I have outstanding checks, rely on the number indicated as my available, and wind up overdrawing my account. Please please change this. If I have authorized a payment I want to know it is a done deal. I know that other credit unions have this feature active so I know it can be done. Please save me and other members by fixing this.
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👍🏻
App is good and convenient. It has improved. Needs a few more improvements (Teaks) and we should be GOLDEN!! GIBBY
Ayye6$iixXx6
Spectacular services and very helpful staff
Long term fan
Mobile Banking is the best and the DNCU site is generally very user friendly.
I love cashing my checks on line! I love being able to monitor my activity so easily.
THANKS
I love cashing my checks on line! I love being able to monitor my activity so easily.
THANKS
I’m trying to make a payment it won’t let me.
Won’t late me make payments
Review for Del Norte credit Union
I love this Bank. They help me every time I have a banking issue. A gentleman in one of the main branches even stayed on the phone with me to help me get one of the online people to stop charging me for a subscription to some app that I didn’t subscribe to. always warm and friendly and willing to help me out. Also help me with getting stuff notarized, quick easy and fast as you go through the drive-through only had one problem when I was overdrafted. And a gentleman that seemed like he was new there told me I wouldn’t be able to get my money for two weeks. Because I was overdrafted by $13. I ended up going to the ATM, depositing the check and getting all my money, except for what I had owed the bank. previously, I was upset because I was getting charged $25 when I went over my limit instead of somebody taking it out of the savings to make it fair. That issue has been resolved. Thank God I still feel the credit union owes me lots of money for all the overdraft when they could’ve just been taking it out of my savings when I didn’t have enough in the checking, still great. Love the security guy Richard he does a good job.
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DNCU app is super convenient
The Del Norte app makes it easy to check my accounts, pay bills, deposit checks.
Good Bank
A*
Never works
Would be nice if it actually worked
An Absolutely Great Bank App
This is one of the easiest bank apps I have ever used. It is clean and simple and convenient.
I love Del Norte, very service oriented and offer great accounts and services
I love Del Norte, very service oriented and offer great accounts and services
Holy appbloat batgirl!
New review after recent update:
Finally, not forced into landscape any more on iPad. App now loads to Home Screen with reasonable speed. Took a while to get here, but app is finally OK to use, almost as good as the old app. Changed to 4 stars.
Old review below:
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Old app was great. Had great reviews. Wow what a cluster, but we all know this. Is this change for the sake of change? Was a “designer” hired, or was someone trying to justify their salary by moving to this new design and bloat? Who exactly made the decision to do this, when everything was previously fine? Why does that person still have a job?
Finally, not forced into landscape any more on iPad. App now loads to Home Screen with reasonable speed. Took a while to get here, but app is finally OK to use, almost as good as the old app. Changed to 4 stars.
Old review below:
——————————————————————
Old app was great. Had great reviews. Wow what a cluster, but we all know this. Is this change for the sake of change? Was a “designer” hired, or was someone trying to justify their salary by moving to this new design and bloat? Who exactly made the decision to do this, when everything was previously fine? Why does that person still have a job?
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