The worst
I’ve had the worst experience trying to access my account over these past few days I’ll put all my information in and it will tell me it’s incorrect and calling the bank is 0 help. I have no access to my account and no matter how many times I try to reset my password it will not let me.
Terrible
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Money glitches, use another bank!!
I’ve been banking with State Employees Credit for a good few years now. My step dad had created an account for me when I was a teen to manage my first debit card. I just kept using the bank since there weren’t many issues at first. The bank supposedly was supposed to have an early direct deposit service (which it didn’t), but I didn’t mind so much, as long as I got my check on the day I’m supposed to and no later. The banking app started to have problems a couple years back where it would show that you still have spendable money in your account. I go to spend that money I supposedly have, and check my account later that day and I have even LESS money than what I should with what my spending balance originally said! Just the other day, my account said I had $500. I didn’t before, and though maybe the bank deposited part of my work check early (as that’s something they can do). Well I go to spend my money again, and now I have -200 in my account. These glitches are costing me so much, it’s ridiculous. I wouldn’t bank with them, I wouldn’t use the app, and I wouldn’t trust them. The bankers at my local SECU are nice, and I know it’s not their fault, but don’t bank with them. There’s nothing that they can do to help since it’s a bigger issue.
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Poor online service
Still have to call by phone. Can not get on and just pay easy with my debit card
Frustrated and elated
The app is a little testy but when you go into main SECUNM.ORG put your id and password, I needed temporary because of issues with my phone software. After I erased the software with the help of Apple Store. Reloaded it. Then I had to call SECU and they were successful in helping me load the app again. Happy again!
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