I’ve been a member for a long time
I forget my password. I tried entering it and me to call someone to set a password. They ridiculous that well know Credit Union can have this . If I have to jump through a hoop fire I’m canceling my account. No credit should treat their customers like this.
Has problems
The user interface is good and transfers are instant, however transactions sometimes take a while to submit. When there is a problem with the app, the number they present to you doesn’t work so you just have to wait till the app starts working again. Just no customer support at all.
LIMITED
Extremely limited in features. Often riddled with false negatives when logging in. That is, the app fails to recognize correct login information. When this occurs I login on another device with the same credentials, which were rejected on the first device.
Terrible
They recently updated the way bills are paid and it’s awful they need to figure it out! I can no longer pay bills through the app because it’s supposed to be more “convenient and easy” which it isn’t and now zelle isn’t working on the app.
Horrible features
This app is generally awful. It works for the most bare minimum of things. However, there are no other options, so learn to love it.
