Ease of access and Use
Since I started to use the Rio Grande CU Mobile App, I have never had any issues, its velocity of ease in checking your transactions and navigating through is truly seamless.
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Patient and helpful
POPs
I have been with the Rio Grand for several years now and my only complaint is that they take money out of my account and charge me a $20 fee when I still have funds in my account. I was charged $80 in one day, $20 each time. I spent $1.69 and I was charged a $20 pops. Whatever pops mean. It was not an overdraft because there was an abundant amount of money to cover $1.69. As soon as I can, I will be closing my account and moving to another bank that gives me 24 hours to put money in the bank.
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El mejor banco
El mejor banco
Updates are frustrating
I’m really getting sick of the app updates. It logs me out every time and I use Face ID. It removes it with each update and I have to redo the info. The password fill doesn’t work either. I miss the old app, stop changing.
