I’ve been a member for a long time
I forget my password. I tried entering it and me to call someone to set a password. They ridiculous that well know Credit Union can have this . If I have to jump through a hoop fire I’m canceling my account. No credit should treat their customers like this.
Has problems
The user interface is good and transfers are instant, however transactions sometimes take a while to submit. When there is a problem with the app, the number they present to you doesn’t work so you just have to wait till the app starts working again. Just no customer support at all.
LIMITED
Extremely limited in features. Often riddled with false negatives when logging in. That is, the app fails to recognize correct login information. When this occurs I login on another device with the same credentials, which were rejected on the first device.
Terrible
They recently updated the way bills are paid and it’s awful they need to figure it out! I can no longer pay bills through the app because it’s supposed to be more “convenient and easy” which it isn’t and now zelle isn’t working on the app.
Horrible features
This app is generally awful. It works for the most bare minimum of things. However, there are no other options, so learn to love it.
App is garbage
App keeps signing me out making me call to get a temp password even though I know my password is correct fix this issue
Love app but…
Love the app but would love to see a rolling total along with the deposits and withdrawals.
Great IProvement
User friendly. Succinct. I like!
Can’t load
I’m so bummed this doesn’t download older versions anymore. I had it on my iPad for awhile but deleted it a few months ago. Now I can’t get it back, it won’t download any old versions but only the latest and won’t pass this screen that says a new update is recommended.
Must have IOS 13
If not, fugedabowdit
Can’t download
You need IOS 13 to use this app so it’s useless to me.
Kicks You Out
PLEASE FIX!!! App kicks me off consistently after initial sign in every single time. Takes me back to sign in screen that no longer allows me to type in password. Have to clear app and start completely over every time. Depositing checks takes multiple attempts. Used to work fine. Now virtually impossible to use. What happened?
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It’s alright…when it works
I have been with this bank for three years and the mobile app has never been reliable. At least once a week the app arbitrarily won’t open and says that it cannot validate my credentials. It is extremely inconvenient to not be able to rely on this app. None of my other financial apps have this problem so I don’t know why SECU of NM can’t bring their app up to speed. I am really tired of it and am shopping for a new bank today. I bet the Ally app works consistently.
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Too Many Bugs
I have always had issues with this app. Sometimes it fails to authenticate my login information. Now, with the latest updates it does not have FaceID working properly. I’ll uninstall the app, reinstall it and enable FaceID and it’ll work for a few logins and then stop. It’s very annoying...
App is a day behind
This app is a day behind and doesn’t show same day activity this makes it hard to manage finances. Need to get this app up to par.
Credit Union App
Very user friendly. Easy to use.
App not working
The app is not working keep saying I have no internet connection
Best bank ever I have an account
I am enjoying use state employee bank very much
The ate very so helpful
Thanks state employee
Oula hawash
The ate very so helpful
Thanks state employee
Oula hawash
Secu
Love my SECU
Gets the job done
Clunky but workable
