Dell Audio appears to be a legitimate app. The AppsHunter Legitimacy Score for Dell Audio is 80 out of 100 points across 7 verification signals from App Store and developer data.

Dell Audio User Reviews

Name: Dell Audio
Rating: 3.5 (12 reviews)

Dell Audio

Dell Inc.

📊 Productivity

Customer Experience

Positive experience14.3% of reviews

Neutral14.3% of reviews

Negative experience71.4% of reviews

~ Based on 14 written reviews from the US App Store.

Is Dell Audio Safe?

Not enough ratings yet to assess Dell Audio.

Is Dell Audio Legit?

Dell Audio appears to be a legitimate app. AppsHunter Legitimacy Score for Dell Audio is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

SL525

Will not connect to app after firmware update.

awdickerson

5 months ago

App fails to connect to headphones

On first time use, the app failed to detect and pair with the headset. I paired it manually, then the app sees the device but cannot connect to show battery state or any other features

Gamer9999255326

8 months ago

Doesn't work

The auto off setting doesn't apply on the WL5024 headset, this is extremely frustrating

Lgw12

a year ago

Laughable I spent money on this

This device is embarrassing, it like technology from 2001. I’ve been trying to give it away for 3 months as I can’t in good conscience charge anyone for this.

Eastvillagenyc

a year ago

Lack of Support

The app can’t find the WL5024. You guys should make a list of supported headsets for this app.

Nihilisfits

2 years ago

App does not sync

App does not find my wl3024

Gabriel .........

2 years ago

Simplemente no funciona

No hay forma de usar esta aplicación con los headset WL3023

deimo72

2 years ago

Not able to do what it is designed for

Can’t connect Dell WL3024 headsets after pairing!

Skyrider777

2 years ago

Connection issue and Sidetone is not good

I have updated the software to most recent version2.8.1. I do have a connection issue with this headphones. when I connect to the computer, it is good to use to use it. when I done use it and put it on my desk. Maybe 15 or 20 minutes later I pick it up and try to use it, the microphone doesn’t work. The other side can’t hear me taking. And I have tested it a few times and got the same result. So, please take a look.
Sidetone- I have set it to maximum level (5), but I still couldn’t hear my own voice clearly. This is very important for meetings. Why don’t you make it total 10 setting levels like Logitech headphones. I have Logitech zone wireless 2. So I know it has much better sidetone than DELL. But Dell will be almost perfect if sidetone functionality can be fixed. Please investigate the issues and make the improvements

Channing8

2 years ago

Response from developer

The WL5024 headset features an auto-detection function that automatically mutes the microphone when the headset is removed. This helps prevent unintended audio transmission. When using a Bluetooth connection, the microphone mutes automatically, but platforms like Teams or Zoom may still show it as unmuted. However, if you use a dongle, the mute/unmute status on Teams or Zoom will sync with the headset's status, resolving any confusion. Alternatively, you can disable the wear detection feature using the Dell Peripheral Manager (DPeM) for Windows users, or you can download the DELL Audio app from the Apple Store or Google Play Store. Support for Dell Pro Wireless ANC Headset - WL5024 | Drivers & Downloads | Dell US Additionally, Dell will address the sidetone issue in a future update. Please stay tuned for any firmware updates at the same support link.

Can not connect WL5024 too

By the way, user manual too brief to instruct……need to spend some extra time on getting into using it…..

hiakiy

2 years ago

Response from developer

Dell Response- Please make sure that the latest firmware is being used (version 2.8.1 or newer). For downloading the latest firmware, please visit www.Dell.com/support/WL5024. Thereafter, step by step details on connecting the headset can be found in the Dell Audio user guide.

Functionality

Easy to find what is needed, easy to change settings. A lot of flexibility. Love the ability to make changes on phone and laptop.

WellDoneDone

2 years ago

Connection Issues

Unable to find Bluetooth Headset WL5024

Tech290

2 years ago

Response from developer

Problemas para encontrar Dell WL3024 en iPhone y en MacBook Pro

El software no detecta el dispositivo Dell WL3024 headset en el iPhone y tampoco en un MacBook Pro, aunque este dispositivo esté conectado por Bluetooth

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