Comparison

EPOS Connect vs Dell Audio

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

EPOS Connect

Enhance your EPOS headset with real-time updates and personalized settings. Achieve crystal-clear call quality and a tailored audio experience for optimal performance. This free application is compatible with a range of EPOS headset series.

Highlights
  • Real-time updates
  • Customizable settings
  • Personalized audio experience
  • Crystal-clear call quality
  • Optimal performance
Read full description

Elevate Your Audio Experience with EPOS Connect! Stay ahead with the latest features and optimal performance for your EPOS headset. EPOS Connect is a user-friendly app that provides real-time updates and allows you to customize settings for crystal-clear call quality and a personalized audio experience. COMPATIBILITY: ADAPT 200 Series, ADAPT 300 Series, ADAPT 400 Series, ADAPT 500 Series, ADAPT 600 Series, ADAPT E1 Series, IMPACT400 Series, IMPACT 500 Series, IMPACT 1000 Series, C20, C50 and MB 660 headsets.

About

Dell Audio

Enhance your Dell wireless audio devices with this companion app. Customize audio modes for calls or multimedia, manage noise cancellation, and control headset features like busy lights and automated actions. Track your earbuds and update firmware for an optimized listening experience.

Highlights
  • Personalize headset features
  • Customize audio modes (Collaboration/Multimedia)
  • Manage noise cancellation and transparency
  • Automated actions (pause music, mute mic)
  • Busy Light indicator
  • Firmware updates
  • Find My Earbuds feature
Read full description

Dell Audio app is a companion mobile app for Dell wireless audio devices that enables you to personalize and enable headset features. This app currently supports - 1) Dell Pro Premium Wireless ANC Headset - WL7024 2) Dell Pro Plus Wireless ANC Headset - WL5024 3) Dell Pro Wireless Headset - WL3024 4) Dell Pro 5 Wireless Speakerphone - SL525 5) Dell Pro 5 Earbuds - EB525 6) Dell Pro 5 Wireless ANC Headset-WL527 7) Dell Pro 3 Wireless ANC Headset-WL327 We have 2 Audio Modes to customize your settings based on your activity: • Collaboration Mode - Be heard clearly when you are on conference calls with Mic Noise Cancellation. Control noise from both outgoing and incoming audio*. Control the volume of your voice on a call with Sidetone slider. • Multimedia Mode - Set preset modes with Audio Preset. Create your own Custom preset using the Audio Equalizer, by adjusting settings for bass, mid-range, and treble levels. Or choose from predefined audio profiles: Default, Bass Boost, Speech Boost and Treble Boost In addition, the Dell Audio app allows you to do so much more: • Manage Noise lets you turn on noise cancellation or adjust the transparency level to decide how much surrounding sounds you want to hear*. • Automated Actions allow you to pause music or mute mic when you take off the headset or earbuds. With Quick Pause, you can even pause music or mute mic by taking off just the earcup of WL7024. • Busy Light turns on a red colored light on the headset when you are on call, indicating to people around you to leave you undisturbed, ideal for hot desking and hybrid work*. • Voice Guidance sets the amount of audio prompts user may need for device features. • Auto Off helps Dell wireless audio devices to automatically power off after a period of inactivity. • Battery Status indicator displays your audio devices battery status with a visual battery indicator. • You can also see the current firmware version and do firmware updates upon being notified. • ‘Find My Earbuds’* allows users to track the location of supported earbud devices. • Adaptive ANC-noise cancellation adjusts automatically to your surroundings. Available on Dell Pro 5 Wireless ANC Headset-WL527 only.

Screenshots

EPOS Connect4 screens
Dell Audio4 screens

Verdict

The call

The clearest difference is rating: Dell Audio at 3.3 against EPOS Connect's 2.6. EPOS Connect's advantage is ratings volume (114 vs 13). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Dell Audio holds the better App Store score, 3.3 against 2.6. That said, the two scores are not equally well evidenced: EPOS Connect has 114 ratings behind it against 13, so its average is the more settled of the two. Written reviews split almost evenly too, at 12% and 13% positive.

UpkeepUpdate frequency

EPOS Connect ships an update every 3 months, Dell Audio every 2 months. The most recent releases landed on October 15, 2026 and October 17, 2026 respectively.

Scorecard2 real differences · 8 level
EPOS Connect versus Dell Audio: the parameters behind the verdict, then further details
ParameterEPOS ConnectDell Audio
PriceFreeFree
Rating2.6 (114 ratings)3.3 (13 ratings) — better
Positive reviews12.4% of reviews13.3% of reviews — better
Number of ratings114 — better13
Update frequencyEvery 3 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad — betteriPhone
Requires iOS16.0 — better17
Further details — not scored
Size109 MB63 MB
Age rating4+4+
DeveloperEPOS GROUP ASDell Inc.

Customer experience

EPOS Connect

All ratings114 ratings
Positive36.8%
Neutral3.5%
Negative59.6%
Written reviews121 reviews
Positive12.4%
Neutral5.0%
Negative82.6%

Dell Audio

All ratings13 ratings
Positive53.8%
Neutral7.7%
Negative38.5%
Written reviews15 reviews
Positive13.3%
Neutral13.3%
Negative73.3%

Bugs and requests

EPOS Connect

Reported bugs

5 issues
  • App unable to connect to paired headsets
  • Settings not saving properly
  • Firmware update process unreliable
  • Compatibility issues with iOS and Windows
  • Frequent disconnections and pairing problems

Requested features

5 requests
  • Add support for more headset models
  • Improve app performance and stability
  • Implement dark mode
  • Add EQ and sound customization options
  • Allow installation on multiple devices

Dell Audio

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

EPOS Connect

No in-app purchases

None

Dell Audio

No in-app purchases

Questions

Is EPOS Connect free?
EPOS Connect is free to download, with no in-app purchases.
Is Dell Audio free?
Dell Audio is free to download, with no in-app purchases.
Which has better reviews, EPOS Connect or Dell Audio?
Dell Audio is rated higher. EPOS Connect averages 2.6 out of 5 from 114 ratings, while Dell Audio averages 3.3 from 13 ratings.
Do EPOS Connect or Dell Audio have ads?
Neither EPOS Connect nor Dell Audio shows ads.
Which is updated more often, EPOS Connect or Dell Audio?
EPOS Connect ships an update every 3 months, and Dell Audio every 2 months. Most recently, EPOS Connect was updated on October 15, 2026 and Dell Audio on October 17, 2026.

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