EPOS Connect User Reviews

Name: EPOS Connect
Rating: 2.5 (110 reviews)

EPOS Connect

EPOS GROUP AS

📊 Productivity

🎵 Music

Customer Experience

Positive experience12.4% of reviews

Neutral5.0% of reviews

Negative experience82.6% of reviews

~ Based on 121 written reviews from the US App Store.

What users say

Summarized from real user reviews of EPOS Connect. Based on 110 reviews and a 2.5/5 average, it highlights the 4 positives and 6 negatives reviewers mention most about this Productivity app.

Positive things

👍Easy to navigate
🚀Good connectivity
💡Ability to change listening modes
🔋Nice battery life

Negative things

🐛App crashes or freezes
🐛Fails to detect connected headsets
🐛Buggy firmware updates
🐛Limited functionality
🐛Slow and unresponsive
🐛Compatibility issues with newer headsets

Is EPOS Connect Safe?

EPOS Connect has mixed safety signals based on user ratings. AppsHunter Safety Score for EPOS Connect is 53/100.

This assessment is based on 110 user ratings, with an App Store average of 2.5/5.

Safety Analysis

35.5% of ratings point to a safe experience

3.6% of ratings suggest some concerns

60.9% of ratings point to a risky experience

~ Based on 110 App Store ratings for EPOS Connect.

Is EPOS Connect Legit?

EPOS Connect appears legitimate, with a few gaps. AppsHunter Legitimacy Score for EPOS Connect is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Epos H6pro

Purchased the Epos H6pro Wireless years ago assuming I could update and connect my headset to this app however it doesn’t even support all of their other devices that are still currently available. Amazing design just wish I could fix my audio like they said you are able to but I can’t.

CaptainCortez69

a month ago

Response from developer

Thanks for your feed-back. EPOS Connect mobile is designed to support Bluetooth headsets for enterprise use. Gaming headsets like EPOS H6Pro are supported by EPOS Gaming Suite for Windows - it can be downloaded from here https://www.eposaudio.com/gaming/gaming-downloads.

App is a complete failure

I love the ear buds, hate the App

Jose resen

4 months ago

Probably the worst app I’ve ever used

I have never used an app before where NOTHING works. There has never been a single time over a year that I have been able to do anything seamlessly: connecting, updating, changing headphone settings, etc.

Everyone else can make a functional app. Fire the developers and start over.

Clarkii boii

4 months ago

Response from developer

Thanks for your feed-back. We’re sorry to hear about your experience and understand how frustrating this must be. Reliable connection and headset management are fundamental, and it’s clear we’ve fallen short for you. Your feedback has been shared with our development team. If you’re open to it, our support team would appreciate the chance to assist at https://www.eposaudio.com/support with details about your device and iOS version.

No support

Sent email and contacted bec app is non functional. No support several weeks in

Sg859

6 months ago

Being able to change listening modes is insane

The app is easy to navigate through

Hjcccyixhchc

8 months ago

Mittelprächtig

Die App startet sehr langsam und es fehlt ein EQ für mein Epos 1071T ANC. :/

SuperSpectral

10 months ago

Bad software

I have constant, every day issue’s with the headset. It is connected with laptop and I-phone. Yet 50% of the time. It does not pick up the phone call, or if it does pickup, people don’t hear more. Same with Teams, one call it works fine and the very next call, people can’t hear me. Extremely annoying. Also other colleagues with same headset, have similar complaints. After a windows update, often things get worse… :-(

AaaassaaaaasasAa

10 months ago

App Needs Work

The products themselves are great, but the app is slow and buggy. I also don’t like that it can only be installed on one device at a time. I use more than six Apple devices, and it would be far more convenient to have the app on all of them—allowing me to adjust the equalizer and settings directly on whichever device I’m using, instead of having to go back to my phone every time.

The app really needs some work. The hardware is clearly designed for enterprise use, and in today’s world where most companies follow some form of hybrid work schedule, it’s frustrating to deal with extra, tedious steps just to change a simple setting. The app should feel smoother, more intuitive, and more convenient. Users shouldn’t have to overthink or tinker so much just to adjust a headset or pair of earphones.

JoeyIslands

a year ago

Response from developer

Thanks you for your detailed feed-back. This is appreciated and helpful for EPOS to fully understand the users of our products.

no gtw 270 hybrid support

please gtw 270 hybrid

warpika

a year ago

Application de paramètres excessivement lent

Je trouve que ce casque a une qualité audio excellente et le micro est vraiment très bien. Par contre au niveau application pour paramétrer le casque c’est excessivement lent.
Ce n’est absolument pas normal pour un casque avec ce niveau de prix. EPOS IMPACT 1060T ANC

Cayde1

a year ago

Leider überflüssig

Das Headset EPOS 460T ist mit dem iPhone verbunden. Dieses wunderbare Stück Software findet es leider trotzdem nicht.

Thorstejnn

a year ago

Appareil connecté mais ne fonctionne pas sur iPhone

Franchement c’est usant. Je n’ai jamais mis une étoile mais j’ai un casque qui ne sert à rien sur mon téléphone. L’ordi fonctionne

dooz_kawa

a year ago

Seems very buggy. Not at all user friendly.

It connects sometimes, but unable to change any settings.

Already used

a year ago

Response from developer

Thanks for your feedback. We are sorry for the bad experience you have had. Please update your review with the headset type and we will investigate the issue.

Enttäuschend

Die App zeigt nicht den Ladezustand des MB660 an. Auch ist enttäuschend keinen Zugriff auf die Equalizer Funktion zu haben

gurgelnder Bach

a year ago

Findet die Kopfhörer nicht

Sucht und findet nichts - können andere Hersteller besser

rkwf

a year ago

Absolut umständlich

Die App verbindet sich nicht mit dem 360 Bluetooth-Headset. Keine Chance, auch nach Firmwareupdate über den PC nicht möglich.
Unbrauchbar.

Jack-Piano

2 years ago

EPOS 660

It initially connected and everything was fine. I could access the limited control features like bass, voice, etc. Since the third use I haven’t been able to connect to the app even though the headphones and phone are connected. The lower end TOZO brand even has a better app (functionality and features). I think it should be a lot better.

Jake469

2 years ago

Response from developer

Thank you for the feedback. We investigate the possible reason for connection issues with ADAPT 660 and ensure to look into any possible improvement.

I have to re-pair to my iPhone whenever I want to use this app

I have the Adapt 660 headphones which work well but getting the EPOS connect app to recognize them is a hassle. My iPhone 15 pro will be connected to the headphones and will play music fine. I then open the Epos connect app and the app can’t find the headphones (it’s obviously connected given that I can hear music). The only way around this is to delete all connections on my headphones and delete the Bluetooth connection from my phone then launch the app and re-connect. After that point, the app connects to the headphones and I can use it but it’s such a hassle I rarely would use it. The app is also pretty limited in terms of features and usability but I can deal with that. I am using the latest version of the app and firmware for the headphones and have tried restarting all devices multiple times.

Juan—2–Many

2 years ago

Response from developer

Thanks for your detailed feed-back and we are sorry, that you experience this kind of problems. We will investigate the possible reasons and provide a solution as soon as possible.

Most Features Don’t Work

Can’t change any settings. Constantly getting the refreshing icon on all settings screen such as ANC. It does show as connected to my 1060 ANC headset and I can see it’s connected in Bluetooth settings and working.

L139

2 years ago

Response from developer

We are sorry to hear that you have a negative experience with our product. I see, that you use the latest version of the app and I understand, that the headset is connected all the way to the app. You may download EPOS Connect from eposaudio.com and install it on your desktop and update your headset.

Only limited connectivity

Connectivity to Epos 560 Headset works only one out 50 attempts. If at all…
Very frustrating. I used the Sennheiser business products for my company but with EPOS I have to switch the supplier.

53BNN