Denver Trash and Recycling User Reviews

Customer Experience

Positive experience90.1% of reviews
Neutral1.4% of reviews
Negative experience8.5% of reviews

~ Based on 71 written reviews from the US App Store.

What users say

Is Denver Trash and Recycling Safe?

Denver Trash and Recycling appears safe based on user ratings. AppsHunter Safety Score for Denver Trash and Recycling is 96/100.

This assessment is based on 3,045 user ratings, with an App Store average of 4.8/5.

Safety Analysis

98.0% of ratings point to a safe experience
0.8% of ratings suggest some concerns
1.2% of ratings point to a risky experience

~ Based on 3,045 App Store ratings for Denver Trash and Recycling.

Is Denver Trash and Recycling Legit?

Denver Trash and Recycling appears to be a legitimate app. AppsHunter Legitimacy Score for Denver Trash and Recycling is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

2025.7.4 is unstable

Hangs just tapping into More and when I try many things. And initially the updated app didn't think I had notification permissions on, but I do, and it didn't know my address so I had to re enter it.

Appreciate the workers

The guys who come down our alley are always polite & do a good job. Thanks for the good service & the app to remind us of what goes out when!

Great App

Been using Denver Trash for last couple years and just like the handy reference to the schedule for all the pickup services Denver provides. Even changes in schedule aren't a big deal. Love it!

Curious

I think all is well with trash, etc pick up, etc. I don’t understand why recycle pick up is not every week. I have way more recyclables than trash. Other than that I appreciate the efficiency of his system.

Excellent app- service needs much improvement

I have used Denver Trash as opposed to the private companies I had in the suburbs for 30 years before moving here in June, ‘24. The trash guys are conscientious and excellent and this app is great. The problems are with the admin follow through. I requested a medium can over 6 months ago: nothing, in spite of several calls. Worse, I’m an avid gardener and need the compost can badly. I ordered one over 2 months ago. Two weeks ago I heavily tipped a driver with the request that he see if one could be delivered soon; I called in follow up. I know the service is very busy. But with personal requests for compost and no can, I’m going to be forced to put yard waste and plant material in the trash soon if I can’t get someone to respond. I’m a good customer: someone should handle this.
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I’m SHOCKED

Everything in government is usually trash - pun intended. However, this app is great. Kudos to all involved in making this app 🙌

Love this app

We wish we had known about this app sooner! It would have saved us from so many missed pick ups 😅 lol

Great easy to use app

Great app that is straight forward and easy to use

Excellent App for planning the pickup schedule

I use this app every week and it has helped me plan better and I tell my neighbors to download it as well.

Blank

There’s nothing on the app. It’s completely blank. A reflection of Denver’s service to its taxpayers.

Trash cart problem

I have been waiting almost 6 weeks for a damaged trash cart to be replaced. I have called in the past 3 weeks and have been promised a replacement with each call I have made. I’m told the last 2 weeks that it was going to be a priority replacement. The story I am given is that they can’t find the cart. The trash trucks have no problem finding it and dumping it every week. I am a senior and I find it difficult to drag the cart around with only one wheel. I am very frustrated and need someone to help me
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Response from developer

Thank you for your review, in Recollect a RouteWare Company (app Provider) we care about our app, please submit your complaint at:support@recollect.net and include the name of the app that you are using in the email and your full address. We will send your complain to your service provider. We always welcome suggestions from our users on ways to improve our products and services and hope to hear from you. Francisco @ ReCollect Systems Inc.

Extremely solid app👍🏼🚮

Love the reminders & the UI is nice.
Government/state websites and apps are rarely user friendly and often pretty ugly.

This app does what it says it does, no obnoxious ads and sticks to the core concept of a providing trash-based content.

Helpful app

This app is great. Not too many notifications- just the things I need to know. We never miss trash day or large item pickup

Trash service

Great app to make sure you know what’s going on.

Albin

Very good the city infrastructure

Useful, but can improve

Super handy if you live in the downtown area. Always know when pickup is (or isn’t,) holiday delays, and large item pickup.
Notifications have failed to happen occasionally but it’s more of a backup.

Would be nice for better App UI instead of an app that fees like simple html web page. also more detailed information on locations & businesses you can call / take certain items too.
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Trash reviews

To post a message on Nextdoor for people who want to know what kinds of things to put out

Very useful

Love this app. Just move to Colorado and it is great to be informed permanently on garbage collection schedule. I found the links very useful too. Thank you.

squrt29

Very helpful to remember to bring out the bins! No downside to using it.

I wish I got a text every week

Lately I haven’t been getting texts to warn me what is being picked up.