Why is the system always down
Can’t access my account from my phone because the system is down. I have perfect internet and have tried uninstalling and reinstalling this, but to no avail. It has been like this for months now, and I cant seem to fix it.
Dark Mode Theme ASAP
I have thoroughly searched the mobile application for an option to enable dark mode as my default setting; however, I was unable to locate it within the settings or profile sections. Based on my understanding of dark mode, it offers several benefits, especially in low-light conditions, as it is less harsh on the eyes compared to a bright screen. Furthermore, it is widely recognized that dark mode can contribute to extended battery life for mobile devices. The implementation of a quick update feature for dark mode would enhance user experience and satisfaction with the application. I believe that an update introducing this feature would be beneficial if it could be delivered within the current week.
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What were you thinking?
You buried the most useful features of the app and are now pushing features no one is asking for. Bill pay used to be one of the four main icons in the bottom navigation. Now it’s buried three layers deep in the UI. What even is card hub? I’ve never needed it. It serves no purpose. If you are going to change core functionality to serve some unknown agenda, at least offer a feature where I can customize the bottom menu! The card hub is front and center, taking the most valuable real estate on the UI and I have never needed it. Never used it. Have no reason to ever tap it. Even when I tapped it to see what it was, it took 30 seconds to load. When I tap “More”, there’s card hub again along with every other bottom navigation option. Why is this duplicated? At least go More > [list of features not on bottom navigation]. Ugh. This app is getting worse. Oh, and stop advertising inside the secure banking app. Screens are small. Real estate needs to be devoted to members. Not pushing products no one cares about. If I need those products, I know how to find them. DFCU is turning into all the things we hate about big banks.
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App getting glitchy and staff don’t act like credit union
Something happened with the app and my payment didn’t go through. The staff doesn’t care and won’t help. Each year they get more like a bank and less like a credit union. Their app potentially cost me a lot because an issue processing my payment and they will not help me. First missed payment in my life and a stupid app issues. Closing my account asap.
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What were you thinking?
You buried the most useful features of the app and are now pushing features no one is asking for. Bill pay used to be one of the four main icons in the bottom navigation. Now it’s buried three layers deep in the UI. What even is card hub? I’ve never needed it. It serves no purpose. If you are going to change core functionality to serve some unknown agenda, at least offer a feature where I can customize the bottom menu! The card hub is front and center, taking the most valuable real estate on the UI and I have never needed it. Never used it. Have no reason to ever tap it. Even when I tapped it to see what it was, it took 30 seconds to load. When I tap “More”, there’s card hub again along with every other bottom navigation option. Why is this duplicated? At least go More > [list of features not on bottom navigation]. Ugh. This app is getting worse. Oh, and stop advertising inside the secure banking app. Screens are small. Real estate needs to be devoted to members. Not pushing products no one cares about. If I need those products, I know how to find them. DFCU is turning into all the things we hate about big banks.
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Issues login in
I’ve had no problems login until recently, they have this box you have to click to verify that you’re not a robot. As of lately when I’m try in to login in, I would type my information in and then click the box but it would say error. Causing me not to be able to get in the app. I’ve called about it, didn’t really help. I deleted the app and reinstalled it, got it to work for 2 days then it started doing it again. I’ve tried the uninstall and reinstall it again, but I wasn’t lucky this time. Nothing more annoying then trying to see how much is on your credit card then not being able to login in because of the app not thinking you’re a human even though you username and password are correct
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What were you thinking?
You buried the most useful features of the app and are now pushing features no one is asking for. Bill pay used to be one of the four main icons in the bottom navigation. Now it’s buried three layers deep in the UI. What even is card hub? I’ve never needed it. It serves no purpose. If you are going to change core functionality to serve some unknown agenda, at least offer a feature where I can customize the bottom menu! The card hub is front and center, taking the most valuable real estate on the UI and I have never needed it. Never used it. Have no reason to ever tap it. Even when I tapped it to see what it was, it took 30 seconds to load. When I tap “More”, there’s card hub again along with every other bottom navigation option. Why is this duplicated? At least go More > [list of features not on bottom navigation]. Ugh. This app is getting worse. Oh, and stop advertising inside the secure banking app. Screens are small. Real estate needs to be devoted to members. Not pushing products no one cares about. If I need those products, I know how to find them. DFCU is turning into all the things we hate about big banks.
Show more
What were you thinking?
You buried the most useful features of the app and are now pushing features no one is asking for. Bill pay used to be one of the four main icons in the bottom navigation. Now it’s buried three layers deep in the UI. What even is card hub? I’ve never needed it. It serves no purpose. If you are going to change core functionality to serve some unknown agenda, at least offer a feature where I can customize the bottom menu! The card hub is front and center, taking the most valuable real estate on the UI and I have never needed it. Never used it. Have no reason to ever tap it. I tapped it to see what it was. It took 30 seconds to load. When I tap “More”, there’s card hub again along with every other bottom navigation option. Why is this duplicated? At least go More > [list of features not on bottom navigation. Ugh. This app is getting worse. Oh, and stop advertising inside the secure banking app. Screens are small. Real estate needs to be devoted to members. Not pushing products no one cares about. If I need those products, I know how to find them. DFCU is turning into all the things we hate about big banks.
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Very lit
Very great banking love it thanks
Love
I love my bank
What were you thinking?
You buried the most useful features of the app and are now pushing features no one is asking for. Bill pay used to be one of the four main icons in the bottom navigation. Now it’s buried three layers deep in the UI. What even is card hub? I’ve never needed it. It serves no purpose. If you are going to change core functionality to serve some unknown agenda, at least offer a feature where I can customize the bottom menu! The card hub is front and center, taking the most valuable real estate on the UI and I have never needed it. Never used it. Have no reason to ever tap it. I tapped it to see what it was. It took 30 seconds to load. When I tap “More”, there’s card hub again along with every other bottom navigation option. Why is this duplicated? At least go More > [list of features not on bottom navigation. Ugh. This app is getting worse. Oh, and stop advertising inside the secure banking app. Screens are small. Real estate needs to be devoted to members. Not pushing products no one cares about. If I need those products, I know how to find them. DFCU is turning into all the things we hate about big banks.
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App restarting
Over the past couple of days the app has started to develop an issue where it restarts itself when I am in the process of transferring money. It is a minor issue but it is very annoying.
Five Star Banking
Deseret First Credit Union has excellent customer service, fraud protection, decent location availability and an awesome mobile banking app. I would highly recommend DFCU to anyone looking to open an account for their missionary or otherwise. My family chooses DFCU and will enjoy a lifelong relationship.
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Easy and Convenient
The app is easy to follow allows me to change, add to transfers bill pay anything I need to do with online banking!
Description of the transactions cut
I like the app and the easy way to get things done. However when I am reviewing my transaction history there is no way to see the whole information in the app and I am clueless what some of the items are about or what did I spend in.It would be amazing if when you click on the transaction you could see the full details.
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💸💵💶💴💷💰🤑
i LoVe MoNeY!! 🤑🤑🤑
Stop asking for ratings
I get asked every time I open the app. No I don’t want to rate. I just want to look at my account. So now it’s 1 star. If I had amazing things to say then I would rate it when I felt like it.
Un Gran Empresa al Servicio de todos
Estoy muy contento con el servicio personalizado
Great app
Easy and comprehensive banking app.
Review
Deseret First Credit Union is Best
with employees where integrity is there values, and you as a customer come first. Always a wonderful atmosphere to walk into whether storming outside or really hot outside! There call center is there to assist you ,if you are out of the country and need help . I wouldn’t go any place else.
Thank you for the great service.
Cathy Wagenman and Pepper
Loves the dog treats
with employees where integrity is there values, and you as a customer come first. Always a wonderful atmosphere to walk into whether storming outside or really hot outside! There call center is there to assist you ,if you are out of the country and need help . I wouldn’t go any place else.
Thank you for the great service.
Cathy Wagenman and Pepper
Loves the dog treats
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