Desert Diamond Rewards User Reviews

Name: Desert Diamond Rewards
Rating: 2 (12 reviews)

Desert Diamond Rewards

Patron Focus LLC

🎬 Entertainment

✈️ Travel

Customer Experience

Positive experience7.7% of reviews

Neutral0.0% of reviews

Negative experience92.3% of reviews

~ Based on 13 written reviews from the US App Store.

Is Desert Diamond Rewards Safe?

Not enough ratings yet to assess Desert Diamond Rewards.

Is Desert Diamond Rewards Legit?

Desert Diamond Rewards appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Desert Diamond Rewards is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Not opening

Bad

Nothing wrong 1

9 months ago

Response from developer

We apologize for the issue you ran into early last week. Our system was affected by intermittent issues related to the AWS outage, which were quickly resolved. Hopefully you found that you could access the app again. We have also just released an APP update to improve functionality. If you continue to experience any issues, please reach out through the APP or https://desertdiamondrewards.com/

Bad app, even worse casino experience!

Do yourself a favor and stay away from

Greg1637

9 months ago

Response from developer

Always broken

It only worked one time a few months back. Never has worked for me since. Must be updating the app again?

BKW BRIAN

a year ago

Response from developer

We apologize for any issues you are experiencing with the APP. Hopefully you have ben able to log in. If not, please go through the Password reset process which will also provide you with your username. Your username and password are both case sensitive (for now). We have also released an APP update, so make sure that you are on the latest version.

Great…til it wasn’t

This app was great for a few months and then it literally just stopped tracking. Doesn’t even track points correctly or anything.

Greek grl

a year ago

Response from developer

We apologize for any issues you are experiencing with the APP. If you are able to log in to the APP but are not seeing any updated information, please visit the Player's Club the next time you are at the casino. It's possible that you have 2 accounts and and are using the account that is not registered for the site. You can re-register using the new Patron ID number. If you are still having issues please reach out through the APP or the web portal at https://desertdiamondrewards.com

Worst App Ever

I have changed my password several times and have yet to be able to log into this app. They advised me at the casino not to use numbers, but it still doesn’t work. Your response to every user is to gin on the web and you give a url, why? Because the app doesn’t work!!!!

Zzzz668853

a year ago

Response from developer

We apologize for any issues you are experiencing with the APP. Hopefully you have been able to log in. If not, please go through the Password reset process which will also provide you with your username. Your username and password are both case sensitive (for now). Numbers and special characters are fine in the password. We have also released an APP update, so make sure that you are on the latest version.

Best casino in az

I win so much here

lumberkayde

a year ago

Frustrated

I agree with ALL the other reviewers, this app is horrible! Everyday I have to delete the app and reinstall! Sometimes that works! With some many bad reviews it seems that it’s not the user but the app, fix it!!!

Azshines

2 years ago

Response from developer

We apologize that you are having issues with the App. A new version was released today. If you continue to have issues, please log into your account at https://desertdiamondrewards.com to contact us directly and let us know the issue you are experiencing so we can assist in troubleshooting.

App is constantly unable to show what is needed

This app would be more helpful if they were actually working! Every time I log onto try to review what special items there are, etc., nothing is available. If you have a black card, whether it is level 12 or three, you should be able to look at what offers are available to you as a diamond card holder, and that goes for all players! if your app is not operable, there should be a warning that comes up like most apps, we apologize for the inconvenience. The app is currently not working, etc. etc. that would be very helpful!

Kharmyn Baby

2 years ago

Response from developer

No bells or whistles!

I just downloaded the App as suggested by the rep at Desert Diamond. I tapped to open it and nothing happened.

L.lou

3 years ago

Response from developer

Developer Response (Pending) - Dec 18, 2024 It may take up to 24 hours for this response to appear on the App Store. We apologize that you are having issues with the App. A new version was released today. If you continue to have issues, please log into your account at https://desertdiamondrewards.com to contact us directly and let us know the issue you are experiencing so we can assist in troubleshooting.

Terrible app Great Casino

Idk how and why Desert Dizzle is the best casino inAZ with the lamest and outdated app . This app needs a different dev contact me . Really needs upgrading

AgentFlees

3 years ago

Response from developer

We're sorry to hear that you are having issues with the app. Please log into your account at https://desertdiamondrewards.com to contact us directly and let us know the issue you are experiencing so we can assist in troubleshooting.

Horrible app

With all the money that the casino make, it’s unbelievable that they can afford to have a reliable and working app. After I downloaded the app, I attempted to register as new user and then nothing, it couldn’t load the information. I just deleted the app and forget about it. Time waisted

Let me put my review0001

3 years ago

Response from developer

We're sorry to hear that you are having issues with the app. Please log into your account at https://desertdiamondrewards.com to contact us directly so we can assist in troubleshooting your issue.

App won’t load

I just installed this app and it won’t even load. All I get is a white screen with a diamond in the middle. After several minutes I just shut it down.

KeaganKane

3 years ago

Response from developer

We're sorry to hear that you are having issues with the app. Please download the latest version as that should have fixed the white screen issue. If you continue to have issues, please log into your account at https://desertdiamondrewards.com to contact us directly.

Broken

Before update I was able to see my account information. Now I get an error- could load account information.

JW'D

3 years ago

Response from developer

We're sorry to hear that you are having issues with the app. Please download the latest version as many updates have been added to the app in the last few months. If you continue to have issues, please log into your account at https://desertdiamondrewards.com to contact us directly.