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DEWA

DEWA

by Dubai Electricity & Water Authority

6.1K ratings
125 reviews
🔧 Utilities
💼 Business
Free

Details

Released
April 9, 2010
Updated
October 21, 2026

Features

Developer

Dubai Electricity & Water Authority
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About

This app offers an interactive digital platform with innovative services and features designed to enhance the experience for consumers, builders, suppliers, and students. It aims to create sustainable value for all users.

✓Interactive digital platform
✓Innovative services
✓Elevated digital experience
✓Sustainable value creation
✓Designed for multiple user types
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What users say about DEWA

Reviews of DEWA are mostly negative: the Business app is rated 4.6/5 from 6.1K App Store ratings. What users like most: convenient app, quick service. Top complaints: expensive electricity and water bills, login and payment issues. Summarized from real user reviews.

Positive things

  • 👍Convenient app
  • 🚀Quick service
  • 💡Excellent functionality
  • 🔒Secure login options

Negative things

  • 💰Expensive electricity and water bills
  • 🐛Login and payment issues
  • 🤔Confusing user interface
  • 🔍Lack of basic features
See all reviews
+1

What's New in DEWA

10.3.8

October 21, 2026

- Experience the DEWA App on the new iPhone Duo, now with enhanced compatibility and optimized support for a seamless experience. - Performance improvement and App enhancements.

More

User reviews

Most RecentHighest RatedLowest Rated

Good app

I have to login each time I open the app can you fix that
Ccr999hdbfkxkjsbegs

Very expensive

The cost for electricity and water very very expensive
Mmooooosssssssstafaaaa

Unable to login

Worked fine until a few days ago. Now not accepting either fingerprint or UAE Pass login options. Just hangs…
Iifitaintbrokedontfixshit

Can do my bill payment

This is the worst app because I can’t do my bill payment
HAHasib Asmaty

Updates

I like the app but every time you try to open it, it requires an update. The updates are too frequent!
HHM007
See 120 more reviews

Developer apps

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MBRSIC

by DEWA

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(1)

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See developer apps

User experience

🐞

Reported Bugs

4 issues

Frequent app crashes

Bug

Unreliable login and password recovery

Bug

Inconsistent data and consumption tracking

Bug

Compatibility issues with international payment methods

Bug
✨

Requested Features

4 requests

Ability to update personal and payment details

Feature

Improved payment process

Feature

Ability to easily add multiple accounts

Feature

Access to monthly statements

Feature

FAQ

What does the DEWA Smart App do?

The DEWA Smart App provides an interactive digital platform with innovative services and features. It is designed to offer an elevated digital experience for various user groups and create sustainable value for all stakeholders.

Who is the DEWA Smart App for?

The app is designed for consumers, builders, suppliers, and students. It aims to cater to the diverse needs of these user groups by offering specialized services and features.

Is the DEWA Smart App free to use?

Based on the provided information, the app is free to use and does not have in-app purchases or advertisements.

What are the key benefits of using the DEWA Smart App?

Key benefits include an elevated digital experience, access to integrated bundles of innovative services, and the creation of added sustainable value for all users, including consumers, builders, suppliers, and students.