Difficult to use
There are far too many services under each property. Main ones are title deed search, rental contracts and rent calculator. Users should be given choice to select and not always trying to find a service required
Doesn’t open
Login via UAE PASS fails, registration already exists. Useless
App service not working
The app ejari renewal service does not work. Quite literally one of the worst products ever made. No functionality and no customer service. And they still refer users to the application. Their offline DLD teams can’t even use it. Masterclass in how not to build a product.
App Fails to Update
Shocking app, virtual unusable
Cannot authenticate because Phone Number login has been removed
It seems DLD recently updated login methods to remove phone number / DOB and only has UAE PASS available. But UAE PASS cannot be used for foreign investors who have not visited UAE before. This seems to mean that many investors are locked out and unable to access their property dashboards.
