DFDS Drivers (Freight & Coach) User Reviews

Name: DFDS Drivers (Freight & Coach)
Rating: 3 (2 reviews)

DFDS Drivers (Freight & Coach)

DFDS

🔧 Utilities

✈️ Travel

Customer Experience

Positive experience29.7% of reviews

Neutral10.8% of reviews

Negative experience59.5% of reviews

~ Based on 37 written reviews from the US App Store.

Is DFDS Drivers (Freight & Coach) Safe?

Not enough ratings yet to assess DFDS Drivers (Freight & Coach).

Is DFDS Drivers (Freight & Coach) Legit?

DFDS Drivers (Freight & Coach) appears to be a legitimate app. AppsHunter Legitimacy Score for DFDS Drivers (Freight & Coach) is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Immingham

A must have for running out of Immingham to find out whether your trailer is on riverside or dockside. The only downside is the feature doesn’t work when you’re dropping a trailer off, it just says on customs hold every time, would be 5 star if we could see which terminal it needs dropping off too.

Adie1986

2 months ago

Response from developer

This issue is fixed now. Location of the units can be seen as it was before.

Not working

Trying to use the coach scan today and simply would not work. Would not scan more than one passport without clicking no, back to the menu then back to scan a passport. Then the few i scanned have all disappeared off the system. Very poor show today

Bob is not a happy bunny

3 months ago

Log In problems

I’m running the latest updates on iPhone 16. When I try to log in the app returns me to the log in page every time.

M11BML

3 months ago

Scheissdreck

Funktioniert sehr scheisse. Zeigt dass Anmeldung noch möglich aber am Schalter schon gibts nicht mehr... Für was dann diese App, wenn können nicht vertrauen? Wegen eure scheiss App muss jetzt mein Sichtzeit überschreiten!

Very Fair girl

6 months ago

Ticket facility

This could be a good app but I found the ticket function a bit pointless, at least on the Dover-Calais/ Dunkirk sailings. The 'ticket' is just your itinerary. It doesn't include the booking number, which is what you need to show when you check in.

In The Comet

8 months ago

Erkennt deutsche Pässe fehlerhaft

Habe die App mehrfach genutzt, um für Reisegruppen Pässe einzuscannen. Im Anschluss muss „German“ ausgewählt werden und die Passnummer eingegeben werden. Das heißt dann 70x 9 Zeichen - funktional ist anders.

¿¡ Flo !?

a year ago

Not good!

The whole process if booking, checking in, border controll, everything is too slow, complicated and annoying. You cant get decent information on the app, where you ferry will arrive, is it on time or not. You have the check their “X” account. I already downloaded the app, now i need Twitter? No thank you.

J.Cartman

a year ago

Can’t add bookings

All email correspondence from DFDS actively promotes using their app. It’s utterly useless as it never finds your booking. So it’s effectively marketing nonsense and a waste your customers’ time.

Rich Brizzle

a year ago

Super App

Habe die App schon mehrfach zum planen und buchen benutzt und finde sie perfekt.

Paggenbender

a year ago

Won’t remember password

Hopeless - keeps saying password doesn’t match, or password hasn’t the right complexity, even though correct. Reset password, gives a code, input it - says expired.

Bluejay's skipper

2 years ago

App fault

Booking details lost. Try to add them in again and says booking not found. Been booked since new year and it’s now September. Updated. Deleted. Downloaded. Same issue

am8ers4urus

2 years ago

Response from developer

We are sorry to hear about your experience. We would like to investigate it more in detail if you could reach out to us with your booking number from "report a bug" option under the Profile section.

How all travel apps should be

Genuinely one of the best travel apps I’ve used. Very easy to navigate! Everything is right in the app.

Nearp197

2 years ago

Response from developer

Many thanks for your valuable feedback. We are always glad to hear that our users are happily using our products.

Bug in app

When I scan the QR code for the free crossing from Duty Free it opens a page in the app to complete details but then doesn’t work, just says Oops. Page works on the website but only way to use that on my phone is to delete the app!!

Garethdeb

2 years ago

Unable to create account

Pretty fundamental, but when trying to set up a username and password despite doing everything correctly on multiple occasions, the app kept displaying the message. Something has gone wrong. The UX is pretty dire and the chatbot doesn’t chat. Let’s hope they actually travel experience is better.

Ram_uk

2 years ago

No longer able to check location of pick up trailer.

Been using this app on a daily basis for a good few years to check trailer location on the docks, this feature has now disappeared leaving the app useless to the many local drivers relying on it. Now we’re back to the old days of checking riverside only to find out it’s on dockside, wasting 15 minutes of our morning. Please reinstate this feature as it’s been a god send until now.

Adie1986

2 years ago

Şikayet

Rötardam 03/06/2024 saat 15:30 gemisindeki personelinizi uyarın yemek düzgün deyil su yok ekmek sert yersen ye dıyolar bu ayıp bişey

6241 rodi

2 years ago

App is never work

This app is not working since Christmas ! Always a problèm

laoradsf

2 years ago

“Live” updates 😂

Their website’s “live” updates page has a link to the app. You press the live updates button in the app and it just opens the same static webpage back up! What a joke. About as far from live as you could possibly get.

Pretty much every other form of travel gives you a true live departure board, why not DFDS Ferries?

Notts90

2 years ago

Response from developer

You can follow our up to date departure times and schedules from "route" section in our app. In case of unexpected events, we inform our users with push notifications and update our "Live updates" website and social media channels.

Not working properly

Can’t add my ticket to my iPhone 13 Pro wallet! Simply doesn’t work! I tried everything the app said still doesn’t work!

Nbc33

3 years ago

Response from developer

We don't have "Add to wallet" option in our app currently. You can use "add to calendar" option to add it your calendar app, or simply use our app to show your ticket when you don't have internet. Once we have digital cabin key card feature, we will also work on "add to wallet" feature. For further feedbacks, please reach out to us from "send feedback" option under the "PROFILE" section.

Sign up for Roadkings not working

Always says technical issue when trying to sign up?! Although I can add my bookings on to the app itself?! 🤷‍♂️

Darren 620

3 years ago

Response from developer

We are sorry to hear about your experience. Could you please use "report a bug" option under the "PROFILE" section for us to investigate any specific issues related to your account?