Scheissdreck
Funktioniert sehr scheisse. Zeigt dass Anmeldung noch möglich aber am Schalter schon gibts nicht mehr... Für was dann diese App, wenn können nicht vertrauen? Wegen eure scheiss App muss jetzt mein Sichtzeit überschreiten!
Ticket facility
This could be a good app but I found the ticket function a bit pointless, at least on the Dover-Calais/ Dunkirk sailings. The 'ticket' is just your itinerary. It doesn't include the booking number, which is what you need to show when you check in.
Erkennt deutsche Pässe fehlerhaft
Habe die App mehrfach genutzt, um für Reisegruppen Pässe einzuscannen. Im Anschluss muss „German“ ausgewählt werden und die Passnummer eingegeben werden. Das heißt dann 70x 9 Zeichen - funktional ist anders.
Not good!
The whole process if booking, checking in, border controll, everything is too slow, complicated and annoying. You cant get decent information on the app, where you ferry will arrive, is it on time or not. You have the check their “X” account. I already downloaded the app, now i need Twitter? No thank you.
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Can’t add bookings
All email correspondence from DFDS actively promotes using their app. It’s utterly useless as it never finds your booking. So it’s effectively marketing nonsense and a waste your customers’ time.
Super App
Habe die App schon mehrfach zum planen und buchen benutzt und finde sie perfekt.
Won’t remember password
Hopeless - keeps saying password doesn’t match, or password hasn’t the right complexity, even though correct. Reset password, gives a code, input it - says expired.
App fault
Booking details lost. Try to add them in again and says booking not found. Been booked since new year and it’s now September. Updated. Deleted. Downloaded. Same issue
How all travel apps should be
Genuinely one of the best travel apps I’ve used. Very easy to navigate! Everything is right in the app.
Response from developer
Many thanks for your valuable feedback. We are always glad to hear that our users are happily using our products.
Bug in app
When I scan the QR code for the free crossing from Duty Free it opens a page in the app to complete details but then doesn’t work, just says Oops. Page works on the website but only way to use that on my phone is to delete the app!!
Unable to create account
Pretty fundamental, but when trying to set up a username and password despite doing everything correctly on multiple occasions, the app kept displaying the message. Something has gone wrong. The UX is pretty dire and the chatbot doesn’t chat. Let’s hope they actually travel experience is better.
No longer able to check location of pick up trailer.
Been using this app on a daily basis for a good few years to check trailer location on the docks, this feature has now disappeared leaving the app useless to the many local drivers relying on it. Now we’re back to the old days of checking riverside only to find out it’s on dockside, wasting 15 minutes of our morning. Please reinstate this feature as it’s been a god send until now.
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Şikayet
Rötardam 03/06/2024 saat 15:30 gemisindeki personelinizi uyarın yemek düzgün deyil su yok ekmek sert yersen ye dıyolar bu ayıp bişey
App is never work
This app is not working since Christmas ! Always a problèm
“Live” updates 😂
Their website’s “live” updates page has a link to the app. You press the live updates button in the app and it just opens the same static webpage back up! What a joke. About as far from live as you could possibly get.
Pretty much every other form of travel gives you a true live departure board, why not DFDS Ferries?
Pretty much every other form of travel gives you a true live departure board, why not DFDS Ferries?
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Not working properly
Can’t add my ticket to my iPhone 13 Pro wallet! Simply doesn’t work! I tried everything the app said still doesn’t work!
Sign up for Roadkings not working
Always says technical issue when trying to sign up?! Although I can add my bookings on to the app itself?! 🤷♂️
Poor detail
Not a criticism of their boats but the app doesn’t tell you how long the voyage is or the arrival time at destination until you’ve booked! Totally useless and pointless.
Rubbish
My name is Ivan and I want to travel with my car , I am not a passenger and not lorry driver , where is the option for simply driver with car ?
Keine Buchungen einfügen.
Man kann keine Überfahrten mehr einbuchen. Weder Unit-Nr. Noch Buchungsnummer werden gefunden.
