DhanSmart User Reviews

DhanSmart
DhanSmart
Dhanlaxmi Bank Ltd.

Customer Experience

Positive experience28.9% of reviews
Neutral2.2% of reviews
Negative experience68.9% of reviews

~ Based on 45 written reviews from the US App Store.

Is DhanSmart Safe?

Not enough ratings yet to assess DhanSmart.

Is DhanSmart Legit?

DhanSmart appears legitimate, with a few gaps. AppsHunter Legitimacy Score for DhanSmart is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Nothing was working

There are lots of bugs your clients are not the person to test the app , please do proper QA validation and then publish the app, worst experience

App not working

From today’s recent update the app is not working, continuously asking for update even though it’s updated. Unable to see the work done in bank today.

3rd Class App

Can’t open trying to open opp asking to update and if i update not happing

Error

This app is very slow and getting error, also not responding the touch properly and its getting hang.

Worst banking. Dhan bank ios app is down for 3months

Is this bank still running

Bad

Really a bad app I don’t know why should this bank needs an application if it is like this

App not working since long

Application not working since last 2 weeks. It showing under maintenance. Worst banking application ever seen

No Online KYC, Sluggish App with OTP delay and failed transaction issues

While all Other banks got the portal to update the KYC Through online, Dhanlaxmi offers none. They will just freeze your account. Inorder to reactivate it, you need to go to the branch in India, irrespective you are traveling or abroad!

Worst app ever used

I have been experiencing significant issues with your bank portal since the beginning. As a current account holder, I find it frustrating that I am unable to transfer money. While the app works, sometimes the websites doesn’t respond to my requests. I understand the need for security questions, but I have been unable to submit my answers. Since yesterday, I’ve attempted to complete a transaction 8 times without success. It’s not having a good UI makes your app wonderful fulfilling the request should be the may agenda.
You digital platforms doesn’t do the D of digital.
Your bank is the worst I have dealt wit.
Your bank was one of the bad choice I made in life.
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App living in 2004

We are living in 2024 but bank app still in 2004, worst app ever,

Crash / Lagging

Ap taking too much time to open, sometimes crashes

Bad

2 days not working

New MB app is intuitive and responsive

I’ve been using Dhanlaxmi Bank mobile banking /Internet banking since 2012. Evolution of features has been embedded and updated gradually. It is integrated with nexus smart id authentication app for transfer of funds or any service as an alternative to SMS OTP. Now you can do more with this app including nominee updating, 15G/H submission. And can set debit /credit limits. Keep it up.
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Worst Banking App

We have used this app for money transfer and faced hell lot of issues. We lost our money due to the inefficiency of this app. Anytime you add a new beneficiary and try to transfer money to that same beneficiary immediately, the app will choose someone else from the beneficiary list randomly and make transfer to their account. This issue is still there in this app despite of several complaints. Please be careful using this app.
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Not able to download statement in Excel format

The app is stuck while the ‘download in excel’ option is triggered. There is no output and times out after sometime.

No proper resolution from team even after registering a ticket.

Prior to migrating to DhanSmart, excel download was working in the previous version

Dhansmart updation on iPhone 7S

Ait’s with great regrets to say when I can download DhanSmart on smartphones of 3000-4000 I am unable to Download in my iPhone 7S. Now either I close my account or by a cheaper smartphone. Very sad.

Unable to add beneficiary details.

Unable to add new beneficiary details. Need an improvement in the app as soon as possible.

Very poor

When sending other bank transfer , it’s showing account number error for all accounts

Very very worst app

கோத்தா டேய் iPhone 14above user மட்டும் தான் உங்க பேங்க்’ல a/c வைச்சிருக்கான? இது ஒரு பேங்க்’கு கார்ர்ர் த்தூதூதூதூ...

Unable to access internet activities

I am not able to update your latest version as my iOS version does not support it and am NOT ABLE TO WORK ON MY OLDER VERSION. My internet activities are held up.
Pl advice.