Used to love but now doesn’t load
This program used to be amazing but now, the platform won’t load via the app and can only use on desktop. Wish this would get fixed- already uninstalled and reinstalled app!
Glitchy
So incredibly glitchy - the app is painful to use. Been patiently waiting for debugging updates that never came. I’ve been struggling through with this app for 2-3 years but I I think I’m done.
Didn’t expect this
This app is an essential tool for any dental professional. Its user-friendly interface simplifies scheduling, highlighting key patient needs for each appointment. The app's unique feature of comparing your performance with peers motivates excellence and aligns you with industry standards. Plus, the metrics dashboard offers invaluable insights for continuous improvement. In short, this is a game-changer for enhancing patient care and elevating your practice. Highly recommended for dentists looking to stay ahead in their field!
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Great for Dental Assistants and Front Office Teams!!
As a dental assistant, I LOVE this app! I have to stay on top of the schedule and look out for any changes. I get to prepare for the day the day before as well as in the morning. The app helps me know which patients are coming in and which procedures they are getting done. I highly recommend this for any office owner who wants to know what is happening at their practice on the go!! It is like a mini practice management software with lots of important information.
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Not in office? No problem
I love being able to check on the health of my practice without having to jump on the computer or run into the office to check OpenDental. It’s amazing to have it all here on my phone.
Awful App
Website works well, app half the time doesn’t load, and is not nearly as useful as the website, giving it’s almost 2024 I’d say a tech company promoting metrics should know how to develop a mobile app by now. Looking for other solutions.
Change providers?
What happened to being able to switch providers in the app on the schedule? This needs immediate attention. Software is becoming less accurate compared to dental software. Will be considering changing due to mounting issues. Also asked for resolution on above items weeks ago with no results.
Doesn’t open most of the time
The app doesn’t work most of the time. And if I’m on my computer I can just check my practice management software and not pay extra 500$/month.
Can’t change provider in app up top to view others.
The support link doesn’t work either.
Not functional
Dental Intelligence is one of the most useful dashboards I’ve ever used. It’s done amazing things for my business. But the app doesn’t work well. This is a software company so you would think they would make sure that their mobile app is functional. And if it isn’t functional, I would think they would eliminate it until it is. Please make this work because running the mobile site from my phone isn’t very functional either.
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For what you pay, this is horrible
The website is great buuuuut the app is horrible. It’s 2022. An app should be as good or even better than the website. This app doesn’t even work 90% of the time. I’m tempted to cancel my subscription due to this fact.
Rarely works
Love di but this app rarely works and when it does it’s super slow.
App won’t open
The wheel spins and spins but won’t open for me. No update available either. I’m going to try and delete and uninstall 🤞🏼
App is not fully working. Not reliable. We NEED reliability!
The app support link doesn’t work either.
No stars at all.
I have to work with this for my job and I can’t open it at all. Very bad service.
Update needed!
App doesn’t load on iPhone 13 Pro.
Poor maintenance of app.
The app won’t even open. So many glitches. No updates in months.
HORRIBLE
Don’t waste your time.
iPhone 12
Does not work with iPhone 12 😑
Needs to be upgraded
It was very useful app, though not compatible with latest ios!
