Diabetes Pilot Pro User Reviews

Customer Experience

Positive experience63.9% of reviews
Neutral13.9% of reviews
Negative experience22.2% of reviews

~ Based on 72 written reviews from the US App Store.

What users say

Is Diabetes Pilot Pro Safe?

Diabetes Pilot Pro appears mostly safe based on user ratings. AppsHunter Safety Score for Diabetes Pilot Pro is 72/100.

This assessment is based on 65 user ratings, with an App Store average of 3.6/5.

Safety Analysis

67.7% of ratings point to a safe experience
7.7% of ratings suggest some concerns
24.6% of ratings point to a risky experience

~ Based on 65 App Store ratings for Diabetes Pilot Pro.

Is Diabetes Pilot Pro Legit?

Diabetes Pilot Pro appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Diabetes Pilot Pro is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Many bugs

This application force quits when you tap more, when you tap tasks, when you tap show… seriously? Although the description claims it can do mmol, there appears to be no way to enter in anything but mg/dl. So, this will not use the bsl recording system in my part of the world, and has a great many application errors.
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Best overall app in my opinion

What I like most about Diabetes Pilot Pro is insulin computation features. While it does not give me my onboard insulin, I use it to determine insulin needed for meals. As a former pump user, this feature helps in dosing for a meal. I currently use a CGM which does not have a dosing feature.

No support

I have been using for years but scanning food no longer works+ their web page doesn’t work and the Windows version no longdEr work Learned that owner Shame program used to be five stars

No support

I have been using for years but scanning food no longer works+ their web page doesn’t work and the Windows version no longdEr work Learned that owner Shame program used to be five stars

Way out of date

I have been using this app for several years. It was fine until the food database link broke, and they never connected to a new database. I wrote several times about this, and also the general lack of updates. All communications are ignored. If that is their attitude, I no longer will pay the subscription price. Cancelling as we speak.
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Pretty good app

Why aren’t more health numbers like A1C read from Apple Health? It would make the app more useful.

Hasn’t been updated for 5 years

Was good back in the day, but with 5 years gone by without an update, I recommend you look elsewhere.

Food Search engine

I have been a long time user of this app. It really is great and it is so helpful.

I recently stated using a new app called Glucose Direct. The app takes data from my Libre3 Linkup account and adds the readings to my calendar so it displays on my watch face. One of the added benefits I found was the data is shared with the Apple Health app which Diabetes Pilot also shares with. This sharing results in my minute by minute glucose readings from my CGM are then entered into Diabetes Pilot. This make the reports and grafting in Pilot so much better and I now have a much better view of all my intake and results of insulin taken.

I’d like to ask if there is a way you can update the food search engine. Currently when I enter a word into the search engine it list every item in the data base that contains that word, often in a random manner. More words do not narrow the search, it often makes the results bigger.
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App doesn’t work with iPhone version 16.1.1

This app used to work without a problem. I updated to iOS 16.1.1 and it no longer will do anything except enter glucose readings. Clicking on Task or More and it closes. I have tried to report this but have not heard back.

I’m canceling my subscription.

I have been using this app for a very long time. Actually I originally ran it on a palm pilot before cell phones. I really like it but I’ve recently developed a problem. I’ve contacted their support several times and all I get back is an automated message saying they have received my email. Apparently they don’t care. I agree with the person who said he thought the developer had sold the app to someone who only bought it to generate money.
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Needs update badly

This was the best app I had for years. Now it is virtually useless with the new IOS versions. Many of the features do not work (ex: food) and it continually crashes. If the developers do not update a soon, I will be forced to cancel my subscription & look elsewhere.

Needs update desperately. Developers do not respond.

08 Jul 2022

I have this app on both iPad/iPhone and Mac. It works OK; however, the developers have not made any major advancements it the app such as interfacing it to AppleHealth. Categories are difficult to maintain, food list are a real pain since all devices have different UIs.

After using this, recommending it to others including diabetes educators and counsellors for over 6 years, i just feel that the developer fails to see the benefits of improving the app and is deaf to user suggestions. So I have cancelled the subscription and have started testing three others to replace it.
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App hasn’t been updated in 5 years

This used to be my go to app for managing my health. No new features have been added as the last update was 5 years ago. I’m guessing the original developer sold this app and it is now just a revenue generator.

Now completely unusable!!!!!!!!!!!!

As of June 2021, unusable due to app delays between each entry. I unsubscribed today, so sad as it used to be my favorite diabetic app ever. Fix it and I’m back.

Good product, reasonably priced

Quick data entry.

Everything you need to be in control.

More than your bg readings, Diabetes pilot pro includes medications nutrition, and exercise. It's more than valuable, it's priceless.

Searchin’, Searchin’

Very useful but searching the food list is a nightmare. Let’s say that I search for bologna, brand x. After searching past bologna, bologna and cheese, umpteen fast food places; it finally shows up, EXACTLY HOW I ENTERED IT!!! You could at least separate eating out and home cooking and have a true alphabetical list.
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too complicated

could not for the life of me figure it out, and it was oretty close what I was looking for except for fiber and water watching. Everything was there, but I could scan labels, but then had to manually input the info that was on the labels, why? Favorites, no clue what the trick was to input my regular stuff one time and nor repeat.
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No support

I had an issue with the app and emailed support and never got a response. If you’re paying $12 a year for a subscription you should get some response, any response!
The quest for a better app continues.

Classic was better

Used the classic version for years, had to switch because it was no longer supported.
All the functions are great except the search function for foods is terrible!