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SugarPixel Hub

SugarPixel Hub

CustomTypeOne

102 ratings
34 reviews
💪 Health & Fitness
🏥 Medical
Free

Details

  • Released
  • Updated
  • September 1, 2022
  • August 22, 2026

Developer

CustomTypeOne LLC
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SugarPixel Hub screenshot #1 for iPhone
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Reviews summary↘︎
⭐34
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 3 weeks
Updates frequency↘︎
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About

Configure your dedicated blood glucose pixel clock for real-time BG readings and alerts. Connect multiple devices and customize alert levels with audio, vibration, and visual cues. Select your preferred display and update firmware seamlessly.

✓Configure multiple SugarPixels
✓Connect Dexcom, Libre, Nightscout, Gluroo
✓Customize alert levels
✓Select preferred display
✓Over-the-air firmware updates
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What users say

Summarized from real user reviews of SugarPixel Hub. Based on 102 reviews and a 4.5/5 average, it highlights the 14 positives and 13 negatives reviewers mention most about this Medical app.

Positive things

  • 🔊Loud and clear alerts
  • 👍Easy to use and navigate
  • 💡Life-saving functionality
  • 🏠Essential for T1D families
  • 🚀Quick setup and configuration
  • 💯Highly recommended product
  • ✨Amazing device performance
  • ✅Reliable glucose monitoring
  • 💖Genuine care and thought put into it
  • 🎉Game changer for diabetes management
  • 🌟Worth every penny for peace of mind
  • 👍Customization options are awesome
  • 🚀Integrates well with CGM
  • 👍Top-notch customer service

Negative things

  • 🐛Frequent connectivity issues
  • 😩Irritating troubleshooting required
  • ❌Support is non-existent
  • ⚠️App needs significant improvement
  • 🐌App can be slow and unresponsive
  • 🤔Confusing setup process
  • 🚫No phone number for support
  • 🔄Frequent password changes needed
  • 📱Remote snooze unreliable
  • ⏳App loads forever sometimes
  • 🫥UI feels antiquated and cheap
  • 😵Difficult to connect with devices
  • 🐛Latest updates break connectivity
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What's New in SugarPixel Hub

177.1.3

August 22, 2026

Additional features and fixes. SugarPixel+ remote snooze.

User reviews

Most RecentHighest RatedLowest Rated

Love it!

Love it! It’s loud, doesn’t turn off until you turn it off, and I love all the features
gddvplnvcsstujnv;6)??gddvplnvcsstujnv;6)??

Love it when it works

It feels like once a month the device will no longer connect to the app and it takes me 30 minutes to fix it. The same thing that works one time never works again. I keep having to change my Dexcom password. I love this thing when it’s working but it is so irritating to troubleshoot.
padlerpadler

Support is next to non existent

We’ve had this for approximately 1 year,worked great, got a new iPhone & had to re log into the app which was fine, then stopped working, first saying error then saying CGM Log In Error. I contacted support via email which is the ONLY way & they totally misunderstood our issue & after clarifying it again, never heard back from them. As far as we’re concerned it’s going to the landfill since the support is horrible & cannnot get it going.
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1Hawxfan1Hawxfan

Device is amazing but App needs improvement.

The device is amazing, but the app needs improvement. It frequently won’t connect to my Sugar Pixel unless I’m in the same room. Remote Snooze is thus not reliable and I have to snooze manually when my BG is low, which is counterintuitive.
AnonymousMonsteraAnonymousMonstera

Jus good

I’ve been a T1D for a year and this is so good for at night and day. Whoever put a 1 star is Juston Zaza or they are like just have a glitch
Some t1dSome t1d
See 29 more reviews

User experience

🐞

Reported Bugs

9 issues

Device no longer connects to the app

Bug

CGM Log In Error

Bug

App frequently won't connect to device

Bug

App loads forever when selecting device

Bug

App starts acting up for days

Bug

Randomly wants to let me log in

Bug

Latest update broke connectivity

Bug

App just spins and won't open

Bug

Unskippable setup video

Bug
✨

Requested Features

7 requests

Add a 'save' or 'connect' button in CGM setup

Feature

Make the device an alarm clock

Feature

Increase vibration sensor range

Feature

Rechargeable battery for smaller footprint

Feature

Improve app UI and make it more intuitive

Feature

Add a button to reset ranges to default

Feature

Fix the unskippable intro video issue

Feature

FAQ

What does the SugarPixel Hub app do?

The SugarPixel Hub app allows you to configure your SugarPixel dedicated blood glucose pixel clock. You can set up your device to display real-time blood glucose readings and receive customizable alerts.

What blood glucose data sources can I connect?

You can connect data sources from Dexcom, Libre, Nightscout, or Gluroo to follow up to two continuous glucose monitors. This allows for comprehensive tracking of your glucose levels.

Is the SugarPixel Hub app free to use?

Yes, the SugarPixel Hub app is free to download and use. There are no in-app purchases or advertisements mentioned.

What kind of alerts can I set up?

You can customize your alert levels with a combination of audio, vibration, and visual alerts. This ensures you are notified of important glucose changes in a way that suits you best.

Can I update my SugarPixel device using the app?

Yes, the app supports over-the-air firmware updates for your SugarPixel device. This allows you to keep your device's software up-to-date easily through the app.