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SugarPixel Hub

SugarPixel Hub

CustomTypeOne

109 ratings
36 reviews
💪 Health & Fitness
🏥 Medical
Free

Details

Released
September 1, 2022
Updated
November 4, 2026

Developer

CustomTypeOne LLC
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SugarPixel Hub screenshot #1 for iPhone
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SugarPixel Hub screenshot #3 for iPhone
SugarPixel Hub screenshot #4 for iPhone
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❓8 answered
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About

Configure your dedicated blood glucose pixel clock for BG readings and alerts. Connect to multiple continuous glucose monitors and customize alert levels with audio, vibration, and visual notifications. Select your preferred display and update device firmware over the air.

✓Configure multiple SugarPixels
✓Connect to CGM data sources
✓Customize alert levels
✓Select display preferences
✓Over-the-air firmware updates
Show original description

What users say about SugarPixel Hub

Reviews of SugarPixel Hub are mixed: the Medical app is rated 4.4/5 from 109 App Store ratings. What users like most: loud and clear alerts, easy to use and navigate. Top complaints: frequent connectivity issues, irritating troubleshooting required. Summarized from real user reviews.

Positive things

  • 🔊Loud and clear alerts
  • 👍Easy to use and navigate
  • 💡Life-saving functionality
  • 🏠Essential for T1D families
  • 🚀Quick setup and configuration
  • 💯Highly recommended product
  • ✨Amazing device performance
  • ✅Reliable glucose monitoring
  • 💖Genuine care and thought put into it
  • 🎉Game changer for diabetes management
  • 🌟Worth every penny for peace of mind
  • 👍Customization options are awesome
  • 🚀Integrates well with CGM
  • 👍Top-notch customer service

Negative things

  • 🐛Frequent connectivity issues
  • 😩Irritating troubleshooting required
  • ❌Support is non-existent
  • ⚠️App needs significant improvement
  • 🐌App can be slow and unresponsive
  • 🤔Confusing setup process
  • 🚫No phone number for support
  • 🔄Frequent password changes needed
  • 📱Remote snooze unreliable
  • ⏳App loads forever sometimes
  • 🫥UI feels antiquated and cheap
  • 😵Difficult to connect with devices
  • 🐛Latest updates break connectivity
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+1

What's New in SugarPixel Hub

200.0.0

November 4, 2026

Redesigned app, guided setup wizard, and support for languages. Plus general fixes and improvements.

User reviews

Most RecentHighest RatedLowest Rated

No Connection

Tried all the tricks required/suggested. Returning
NNsirois

Scam

This device does not connect to eversense or twiist only told after purchase.
TTerribleproduct1

Love it!

Love it! It’s loud, doesn’t turn off until you turn it off, and I love all the features
Ggddvplnvcsstujnv;6)??

Love it when it works

It feels like once a month the device will no longer connect to the app and it takes me 30 minutes to fix it. The same thing that works one time never works again. I keep having to change my Dexcom password. I love this thing when it’s working but it is so irritating to troubleshoot.
Ppadler

Support is next to non existent

We’ve had this for approximately 1 year,worked great, got a new iPhone & had to re log into the app which was fine, then stopped working, first saying error then saying CGM Log In Error. I contacted support via email which is the ONLY way & they totally misunderstood our issue & after clarifying it again, never heard back from them. As far as we’re concerned it’s going to the landfill since the support is horrible & cannnot get it going.
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11Hawxfan
See 31 more reviews

User experience

🐞

Reported Bugs

9 issues

Device no longer connects to the app

Bug

CGM Log In Error

Bug

App frequently won't connect to device

Bug

App loads forever when selecting device

Bug

App starts acting up for days

Bug

Randomly wants to let me log in

Bug

Latest update broke connectivity

Bug

App just spins and won't open

Bug

Unskippable setup video

Bug
✨

Requested Features

7 requests

Add a 'save' or 'connect' button in CGM setup

Feature

Make the device an alarm clock

Feature

Increase vibration sensor range

Feature

Rechargeable battery for smaller footprint

Feature

Improve app UI and make it more intuitive

Feature

Add a button to reset ranges to default

Feature

Fix the unskippable intro video issue

Feature

FAQ

What is SugarPixel Hub used for?

SugarPixel Hub is used to configure your SugarPixel dedicated blood glucose pixel clock. It allows you to set up BG readings, alerts, and customize display preferences for your device.

What devices does SugarPixel Hub support?

SugarPixel Hub is supported on iPhone, iPad, and iPod devices. It is designed to work with the SugarPixel hardware, which is sold separately.

Can SugarPixel Hub connect to different CGM systems?

Yes, SugarPixel Hub can connect to blood glucose data sources from Dexcom, Libre, Nightscout, or Gluroo. It allows you to follow up to two continuous glucose monitors.

How does SugarPixel Hub handle alerts?

SugarPixel Hub allows you to customize alert levels with audio, vibration, and visual alerts. This helps you stay informed about your blood glucose readings.

How often is SugarPixel Hub updated?

The latest version of SugarPixel Hub is 200.0.0, last updated on November 4, 2026. While the last update date seems in the future, users can expect regular updates to improve functionality and address issues.

What is the user sentiment for SugarPixel Hub?

User reviews for SugarPixel Hub are mixed. Pros include loud and clear alerts, ease of use, and life-saving functionality. Cons frequently mention connectivity issues, slow performance, and difficulties with setup and support.

Is SugarPixel Hub free to use?

Yes, SugarPixel Hub is available for free. There are no in-app purchases or advertisements mentioned in the provided data, making it a completely free application.

What is the age rating for SugarPixel Hub?

SugarPixel Hub has an age rating of 4+. This indicates it is suitable for users of all ages, though its functionality is most relevant to individuals managing diabetes.