JRM
Great tool!
Needless Updating
Most recent update made it more challenging to input meals and search historical entries for continued use. What used to be fairly easy has become a chore.
Good
Nice app it’s amazing. Very good. Best app ever one of the best apps ever
Hopeless support
Asked support a question and they won’t answer u less I answer 100s of personal questions. Omnipod user forced to us this app. It Does not sync carbs to Apple health or display HBA1C yet it does on the website
Great when it works
We really depend on the Glooko interface. The data analytic tools are great for guiding clinical decisions. However, twice now, when we have sent diagnostics and requested support, it has taken weeks for resolution. During those weeks, we lost access to the app entirely and had extremely limited, view only access on the web based portal. This is just unacceptable considering it is medical data and has an impact on delivery of care. Glooko should be more responsive and quicker at resolving issues.
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