Glooko - Track Diabetes Data appears to be a legitimate app. The AppsHunter Legitimacy Score for Glooko is 93 out of 100 points across 7 verification signals from App Store and developer data.

Glooko User Reviews

Name: Glooko - Track Diabetes Data
Rating: 4.7 (9720 reviews)

Glooko - Track Diabetes Data

Glooko, Inc.

💪 Health & Fitness

🏥 Medical

Customer Experience

Positive experience28.2% of reviews

Neutral16.3% of reviews

Negative experience55.5% of reviews

~ Based on 301 written reviews from the US App Store.

What users say

Summarized from real user reviews of Glooko. Based on 9.7K reviews and a 4.7/5 average, it highlights the 9 positives and 10 negatives reviewers mention most about this Medical app.

Positive things

🚀Excellent for pre-diabetes monitoring
👍Helpful for understanding serving sizes
👍Great piece of tool for blood glucose monitoring
👍Accuracy at its best
👍Excellent app
👍Fabulous app
👍Insight into diabetes control
👍Simple to use
👍Convenient for sharing data with doctors

Negative things

🐛Sync issues with devices
🐛Frequent crashes and freezes
🐛Blank screen issues
🐛Unreliable and laggy
🐛Difficult to register and set up
🐛Incompatible with certain devices and regions
🐛Delayed data sync
🐛Cluttered and confusing UI
🐛Inability to manually add data
🐛Lack of Apple Health integration

Is Glooko Safe?

Glooko - Track Diabetes Data appears safe based on user ratings. AppsHunter Safety Score for Glooko is 94/100.

This assessment is based on 9,720 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.7% of ratings point to a safe experience

3.8% of ratings suggest some concerns

4.5% of ratings point to a risky experience

~ Based on 9,720 App Store ratings for Glooko.

Is Glooko Legit?

Glooko - Track Diabetes Data appears to be a legitimate app. AppsHunter Legitimacy Score for Glooko is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Hopeless support

Asked support a question and they won’t answer u less I answer 100s of personal questions. Omnipod user forced to us this app. It Does not sync carbs to Apple health or display HBA1C yet it does on the website

Adamh0987

24 days ago

Great when it works

We really depend on the Glooko interface. The data analytic tools are great for guiding clinical decisions. However, twice now, when we have sent diagnostics and requested support, it has taken weeks for resolution. During those weeks, we lost access to the app entirely and had extremely limited, view only access on the web based portal. This is just unacceptable considering it is medical data and has an impact on delivery of care. Glooko should be more responsive and quicker at resolving issues.

Corley Family

a month ago

Response from developer

Hello! Thank you for your feedback, we are thrilled to hear that you are finding Glooko helpful in analyzing your data. We sincerely apologize for the delay in resolving your issue. If you have any future questions or issues, please reach out to us at, support@glooko.com, as we’d love the opportunity to improve your experience.

Super App bis auf eins

Die App ist super und würde auch 5 Sterne geben wenn man auch Medikamente löschen könnte aus dem Medikamentenschrank. Ich hatte Medikamente gehabt, die ich nicht mehr nehme bzw. wurde ich umgestellt. Es befinden sich somit immer noch die alten drin. Bitte einfügen das man diese löschen kann. Es wird somit völlig unübersichtlich. Danke. Dann kann ich auch 5 Sterne vergeben.

Kinderschreck!

a month ago

Response from developer

Hallo! Vielen Dank für Ihr Feedback. Es freut uns sehr zu hören, dass Sie mit der Glooko App größtenteils zufrieden sind. Wir werden Ihren Vorschlag an unser Produktteam weiterleiten. Wenn Sie über ein eventuelles Update auf dem Laufenden gehalten werden möchten, senden Sie bitte eine Supportanfrage per E-Mail an help@glooko.com.

Carbs? How much?

Glooko allowed me to find the carb load on so many different foods. It is easy unlike other apps the entries are totaled so you can calculate your insulin based on the entire meal.

i need a nickname to send?

a month ago

Doesn’t connect to devices

This app won’t connect to my meter, despite it being a listed supported meter. I have gone through trouble shooting with their customer service and they also could not find the reason so I sent in diagnostic information from the app, to which I was told wasn’t received on their end. I sent it from the app three times. It seems there is no fix at this time. This meter connects via Bluetooth to my phone just fine, but this app refuses to sync with it. Unfortunately this is the app my clinic uses to track my glucose between appts, and if the meter does not sync you can’t even enter them into the app manually. There should at least be a back up option to manually enter if the connectivity is going to be so poor. Disappointing.

Gdapp2628

a month ago

Response from developer

Hello! Thanks for reaching out with your feedback. We're sorry to hear about the trouble you're having and our team would love to assist you further. Please submit or reply to our support request to us via email at support@glooko.com

Disappointing

The phone app only gives times in range readings for the last two weeks. That information is however available on the web portal for other periods than just two weeks, so why the restrictions on the app?

Rubbish Aviva app

2 months ago

Response from developer

Hello! Thanks for reaching out with your feedback. You can view your weekly average time in range from the home screen of the Glooko mobile app- just tap "View Previous Weeks" to navigate there. If you're having any trouble, or have further feedback to provide, please submit a support request to us via email at support@glooko.com. Thank you!

Issues with app

When I opened the app at my endocrinologist office,
the app stalled out while downloading data and asked me to re-login.

The apps’ screen hung up and never let me have the option to login.

I had to delete the app and reinstall in order for the app to begin working again, otherwise the app kept remaining stuck at a blank 0% d/l data screen and no login option.

Once reinstalled and re-logged in the d/l started to work.

The d/l progress began to lock up at 21% this time.

The app looked stalled for minutes and then after taking my vitals at the endos’ office (approx 5 mins) I picked up my phone and the d/l was complete but data was still synching.

BennyBoyXX

2 months ago

True Metrix Air not syncing since v6.13

Glooko used to work great until v6.13 (New Meal Logging big update). Since v6.13 which was 7 months ago my True Metrix Air does not sync anymore. Every attempt to re-pair has an error. All other Glooko features revolve around glucose monitoring in order to make decisions but if the app cannot sync with the glucometer the rest of the app becomes basically useless. I would like to continue using Glooko but cannot if the syncing feature does not work.

ProphetOfUnknown

2 months ago

Great so far

I have only started using this today for my diabetes but it is amazing so far! Every single question you can imagine that your endo is going to ask, it has an option to put that data in. It’s just so convenient that it’s all in one place! If I start to have opposite feelings about this app, I will update but I don’t think I’m going to need to😊

KadyDidz04

2 months ago

Downtime

Would have been a 5 star had we not had an unexplained down time, missing carb and insulin doses recently. Graph was there but no other detail. It's back now. So all good.

newpier

3 months ago

Response from developer

Hello! Thanks for reaching out with your feedback. We're sorry to hear about the trouble you had, if the issue arises again our team would love to assist you. Please submit a support request to us via email at help@glooko.com.

Display and Widget

I love the app. It brings all of my numbers into one area of view without having to access multiple apps to get all details. For future development it would be nice to see a widget and on-screen display of up to the minute cgm numbers.

Avatar Ed

3 months ago

LMB

Disappointed that has no option got constant HBA1c levels

mrsjeonjungkookie

3 months ago

Great app

I highly recommend it works amazing

Frankvulaj

3 months ago

Data is very slow to load. Takes several minutes.

Background app fresh doesn’t work to download. You have to keep the app open. No API to get full data either. It’s not your data is the person data

colbylaw

3 months ago

Accessibility and Carbs

can you enhance contrast, colours and especially text size please?

ok for seeing a general pattern of BG but there’s no way to make graphs and especially their legends readable if you have eye issues, as many diabetics have.

Also, carb data isn’t pulling through so it’s not accurate for adjusting my pump.

New.2.This

3 months ago

Response from developer

Hello, New.2.This! We're happy to look into your feature request. In the meantime and, as you probably know, most smart phone models have accessibility features that allow you to increase contrast. For any further questions, please write to support@glooko.com.

Details

Es werden folgende Daten seit Update nicht mehr angezeigt
CGM Daten
Insulin Menge
Kohlenhydrate Pro Tag

NRWGamer

3 months ago

Response from developer

Hallo, Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Sie Probleme mit der App haben. Bitte melden Sie sich über help@glooko.com bei uns, damit wir diese lösen können. Vielen Dank.

Laggy as all get out

This app was fantastic until the total redesign. The barcode scanner hangs for about 30 seconds before opening the camera. This makes logging a meal take forever. We’ve all but abandoned using the app after using it daily for almost 2 years.

Harry_TA

3 months ago

No funciona con iOS

No vincula con mi religión premier blu

Puchobmx

4 months ago

Missing important features

I don’t see a way to generate AGP reports with the official numbers. I don’t see a TITR in the main page this is really important.

Gabycpdias

4 months ago

Response from developer

Hello! Thanks for reaching out with your feedback. We're sorry to hear about the trouble you're having, and our team would love to assist you. Please submit a support request to us via email at support@glooko.com.

Disappointed

As a follower, following my son’s bg’s, the app is very slow on daily updates.
App does not show iob as of time and date or even approximately.
The app is to commercialized and difficult to use, for me as a follower. Maybe the information provided is more for the Physician than a follower.
Recommendations: keep it simple with faster updates, stop making it complicated.
Thanks

putnam127