Diapason para tinnitus User Reviews

Top reviews

An effective daily therapy for my mild to moderate tinnitus

I really recommend this app for anyone who suffers from mild to moderate tinnitus (ringing in the ears). I’ve been using this app for more than two years, and it has helped me manage my symptoms. Diapason attacks the problem in several ways, and each is important. There is therapy to reduce the ringing; cognitive therapy to help the sufferer adjust to their “new normal”; education, to help you better understand what is going on in your ears and brain; and clever little games, to help you train your brain to focus on the sounds that you DO want to hear, rather than the ringing or buzzing. This app is expensive, but it's worth it. It’s helped me to calm down my tinnitus!
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Acouphènes

Pour la première fois je peux faire écouter ce que j’entends.

Unprofessional

Very expensive for a very buggy app. Some interesting features but it definitely does not worth this price.

Response from developer

Hello Jogy, can you contact us on contact@diapason-app.com to describe us the various bugs you have encountered please? We don't like bugs either and we are willing to fix these as soon as possible.

Thank you for the feedback

Thank you for the feedback about the App not working and no support. I almost purchased this product and will hold off until issues are fixed.

Broken

I purchased the annual $179 therapy program, and none of the features work properly. It doesn’t record the metrics of progress properly, neither does the function of any of the actual exercises work in a consistent way in the progress. The promise of the program was very interesting, It doesn’t work. I reached out to Support three times to ask for them to support the situation, fix it, and/or give me my money back and there’s no response. Basically a total rip off. Do not get sucked into paying the $179.
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Good app!

Good app, helps with tinnitus in a fun way

Response from developer

We are happy Diapason meets your expectations! This is our ultimate goal! Thank you so much for your comment :D

WAY to expensive!! Greed over truly caring about chronic tinnitus sufferers!’

Trial is a joke! For the greedy amount of money this company is asking for. They need to let one experience a little more to base their decision on if this is worth the risk on spending this ridiculous amount of money on a app. Also it doesn’t allow you to choose monthly just pay now for a whole year. This French company only cares about taking advantage of chronic tinnitus sufferers! Shame on them!!
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Response from developer

Hello, It's been over a year Diapason has been released and we provided at least one or two updates a month. We really are working on building a user-friendly, still efficient, therapy and determined to help people suffering from chronic tinnitus. We have been able to lower the amount asked since you posted your review. This amount is needed for us to be able to work and regularly update this therapy. It's been more than two years so far we are working almost everyday on this therapy. Would you give it a go again and update your review please? You can contact us on contact@diapason-app.com if you have any questions.

Not sure this is legitimate

On their website they offered an option for a monthly “Liberty” plan for 19.99 euro per month but they charged my credit card the annual rate. Still waiting to hear if they plan to make this right but seems pretty shady at the moment.

English?

I was really excited to use this app after hearing about it through a CES report, but there isn’t an English version. Very tedious to enter everything into Google Translate. Otherwise, great product.

Response from developer

Have you been able to try Diapason for tinnitus since you posted your review a year ago? We have made a lot of updates for Diapason and English has been supported for over a year now. Contact us on contact@diapason-app.com if you have any questions. Thank you very much for your encouragement!

Only French version

I saw the app on the news presenting the app at international CES 2019. What a promising application for who has the earring problem, but unfortunately the app has only French language.

Response from developer

Have you been able to try Diapason for tinnitus since you posted your review a year ago? We have made a lot of updates for Diapason and English has been supported for over a year now. Contact us on contact@diapason-app.com if you have any questions.