God awful
I wish it was possible to give it negative stars. The UI is cumbersome. Not intuitive or user friendly. Time sensitive notifications work intermittently. Please fix this junk.
Takes forever to log in
Everytime i use this app i have to wait about 25 minutes just to view my ticket it says “your account is almost ready” and circles round for ages. The apps updated. Theres no reason for this but happens every time. I always hope for the best that by the time i arrive its fixed but has caused a few problem.
Show more
The verification emails never arrive and I miss so many events because of this. Please text only !
Fix the app. Stop the double verification
I’ve been contacting customer service for years
I lived in the UK 10 years ago and had an old number. I don’t remember it. It won’t let me update my account without the old number and I cannot get ahold of support despite contacting them for literally, years. I cannot buy any tickets through DICE and have resorted to having friends buy my tickets and then having to log into their account on my phone for the shows.
Now you’ve commented on this review saying “this doesn’t sound right.” And you’ve sent me a response with an attached email that I’ve literally been emailing for YEARS with no word back. Sort this!🙄
Now you’ve commented on this review saying “this doesn’t sound right.” And you’ve sent me a response with an attached email that I’ve literally been emailing for YEARS with no word back. Sort this!🙄
Show more
Accessibility fail : Autoplay videos are so 20th Century
In most recent version (4.259.0) videos autoplay on homepage. In 2026. Really?! 1) Cause seizures for many disabilities. 2) Illegal in the EU. I expect better of you guys, Dice. Honestly. Until then, app is unusable. Fix this 'barrier to access' & 1 star goes to 4-5. Sadly, seizures = they're a no in-between.
Show more
