Review
I'm honestly just not a fan of having to download yet another app to get my ticket. Also, if you're trying to protect the fans from reselling, that should be the fan's choice to make.
If change my mind about a show or something comes up where I need to resell, I should be able to do that. Buyers can take ownership, same as sellers if they want to do the third party thing.
The better option would be to allow resale within you app if you really are for the fans and want control over that, versus waiting until two hours before the show to provide the QR under the guise of "protection." Let's just be real here. That would make me like DICE more and differentiate you from other ticket sellers. But what do I know? I'm just a customer.
If change my mind about a show or something comes up where I need to resell, I should be able to do that. Buyers can take ownership, same as sellers if they want to do the third party thing.
The better option would be to allow resale within you app if you really are for the fans and want control over that, versus waiting until two hours before the show to provide the QR under the guise of "protection." Let's just be real here. That would make me like DICE more and differentiate you from other ticket sellers. But what do I know? I'm just a customer.
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Customer Service
Customers service representatives were thoughtful and attentive. They responded quickly and resolved my issue promptly.
Excelente
Excellent
Équipe au top
J’ai eu affaire à Moustapha de l’équipe Fan support qui a su répondre à ma demande de manière bienveillante. Toute l’équipe semble au top. Réponse professionnelle mais à la fois chaleureuse et réponse rapide.
Response from developer
Merci pour votre retour et pour vos aimables paroles. Nous sommes très fiers de notre équipe du service client et nous vous remercions d'avoir pris le temps de nous faire part de votre avis.
Super smooth
I had a great experience with the DICE crew, they made my ticket swap experience super smooth and easy and did it with patience and professionalism. Really appreciate yal and excited to continue to use this app. Thank you for your kindness!
Much love
Alex G
Much love
Alex G








