Clunky
The idea behind this app is decent. The execution of the idea is not. After receiving results from DNA testing, you can’t click into the results. The buttons act like they are ready to show the results when you touch them but nothing happens. That’s just the worst thing about it. There’s so much lacking to be desired.
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Avoid if you can.
I got this with blue shields wellness program.
App does try to upsell you, and some of the functions are unavailable without it. Even those on Home Screen. Technical issues were unresolved and support tickets were ignored even when done by their own staff. The design layout was a bit difficult to follow.
The meal and cgm had so much potential but the coach support was inconsistent, feedback provided weeks later, and feedback often unhelpful . Unhelpful as in a food was labeled bad for staring at 90 and ending at 91, basically same. So you could get a salad and cake receiving the same nutrient score even though they clearly weren’t because the coach doesn’t seem to understand blood sugar levels. Does not seem to be individual based. The program does favor fermented foods specifically kimchi and sauerkraut so be prepared for that on feedback and poor rating of any meal without it. Meal suggestions were really specific and may not be geographically available in all areas. Be prepared for repeated comments and ignored feedback. If you order a cgm through them they don’t support returns, 5 of 6 were not functional.
App does try to upsell you, and some of the functions are unavailable without it. Even those on Home Screen. Technical issues were unresolved and support tickets were ignored even when done by their own staff. The design layout was a bit difficult to follow.
The meal and cgm had so much potential but the coach support was inconsistent, feedback provided weeks later, and feedback often unhelpful . Unhelpful as in a food was labeled bad for staring at 90 and ending at 91, basically same. So you could get a salad and cake receiving the same nutrient score even though they clearly weren’t because the coach doesn’t seem to understand blood sugar levels. Does not seem to be individual based. The program does favor fermented foods specifically kimchi and sauerkraut so be prepared for that on feedback and poor rating of any meal without it. Meal suggestions were really specific and may not be geographically available in all areas. Be prepared for repeated comments and ignored feedback. If you order a cgm through them they don’t support returns, 5 of 6 were not functional.
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Poor UX and Support
This is not an intuitive app at all. To make matters worse there isn’t a desktop version available.
The minutia of details they want from meals is unrealistic in busy day to day life. If you literally have no understanding about calories and nutrition then it may possibly help, but there are several other diet and wellness apps that are easier to follow.
The minutia of details they want from meals is unrealistic in busy day to day life. If you literally have no understanding about calories and nutrition then it may possibly help, but there are several other diet and wellness apps that are easier to follow.
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Great program
Very helpful tool to keep track of your food intake and glucose monitoring, the tracking system is great and I recommend it for anyone who needs to get a healthy start on weight loss journey!
Rough draft?
I am a new Digbi user, it was one suggested by my insurance wellness program- but the app seems like it’s a rough draft, a beta version where the dashboard isn’t intuitive, there are typos all over and the onboarding is lacking.
I’m going to continue to work with the program for a bit, but having used other wellness/weightloss apps…. This one is frustrating
T.M.
I’m going to continue to work with the program for a bit, but having used other wellness/weightloss apps…. This one is frustrating
T.M.
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