Clunky
Avoid if you can.
App does try to upsell you, and some of the functions are unavailable without it. Even those on Home Screen. Technical issues were unresolved and support tickets were ignored even when done by their own staff. The design layout was a bit difficult to follow.
The meal and cgm had so much potential but the coach support was inconsistent, feedback provided weeks later, and feedback often unhelpful . Unhelpful as in a food was labeled bad for staring at 90 and ending at 91, basically same. So you could get a salad and cake receiving the same nutrient score even though they clearly weren’t because the coach doesn’t seem to understand blood sugar levels. Does not seem to be individual based. The program does favor fermented foods specifically kimchi and sauerkraut so be prepared for that on feedback and poor rating of any meal without it. Meal suggestions were really specific and may not be geographically available in all areas. Be prepared for repeated comments and ignored feedback. If you order a cgm through them they don’t support returns, 5 of 6 were not functional.
Poor UX and Support
The minutia of details they want from meals is unrealistic in busy day to day life. If you literally have no understanding about calories and nutrition then it may possibly help, but there are several other diet and wellness apps that are easier to follow.
Great program
Rough draft?
I’m going to continue to work with the program for a bit, but having used other wellness/weightloss apps…. This one is frustrating
T.M.
Fixing my health
Good program
This Program did so much!!
Love Digbi
Great app to track ur gut health
Excellent program!
Life changing!
Great App!!!
It’s a life-saver
Great App and staff that care.
Digbi health
Being consistent and disciplined with the reports from this program has helped me with my health. My coach Azel is working with me on my concerned issues. Hopefully I get my targeted results in my annual check up in November.
Great app
Works for me
Digbi Works
Philip
Program is great,but app needs a bit of work
Original review:
First, the program is working really well for me. The weight is falling off but I’m also following everything exactly as suggested. The simplicity of taking photos of food without needing to figure out portions or weight is great. Having a coach to answer questions and offer motivation has been a game changer. Entering data is pretty simple but I would love to see a spell check on food entry. I can’t imagine what the coaches go through trying to read our typos. Additionally, the font color is light so hard to read which makes it easy to make mistakes. I think bolding or changing the font color would go a long way. Also, the Reports section and the Reports tab under Me has different info when it seems like they should have the same reports. There were more glitches when I first signed up but they’re better now. This is a whole new way of eating for me and I’m feeling so much better that I plan on sticking to the program.
Response from developer
Hi, zSassy Kitten. Thank you for your kind words and for letting us know about the issue. We are continually improving our product and appreciate your honesty. If you would like to talk to someone about this issue, please reach out to us at digbi@digbihealth.com.
