Doesn’t work right
You cannot contact anyone about this app nor does it work properly, you used to be able to download an app but now it’s only online and you have to re-enter the information each month or in my case twice a month. I needed to change information when I got divorced but they failed to change anything or contact me. I hate this company and cannot wait until they get a competitor.
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Absolutely Useless
I have to be honest, this is probably the most useless all I have ever downloaded.
Cant get inti my utilities account..
Literally cant login manage my utility account, I even sent the “forgot my passord” email & changed it, now it says login error - contact your administrator…….
Staff marking issues “complete” without taking any action
My biggest complaint about this app is that the city of Tallahassee staff keep changing the status over to “completed” even though they have not responded or taken any action to resolve the issue. This app is supposed to help us improve our community, not waste people’s time by making them submit complaints that don’t ever get handled.
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Cannot pay my bill
Isn’t paying and viewing my bills the bare minimum cmon people
Literally doesn’t even work
Why make it so complicated to pay a utility bill when your app doesn’t even fully work
Not great
So what happened? Used to be great but not anymore. The Home Screen comes up and that’s it! How about fixing that!
Poorly made
Every time you open this app it will have to load up for 3 mins or if you have your phone on auto-lock and it closes on you, you gotta wait another few minuets. I could send them a check via pigeon faster then paying through this app.
No updates or maintenance of app
It looks like the City of Tallahassee paid an app developer to develop the app but not maintain it. It worked when initially deployed, but as technology improves this app worsens. It posts multiple tickets or won’t post a ticket. You cannot delete the additional tickets it creates, you cannot edit or delete text. When typing text you have to understand that your text will by typed in a space that is not viewable and don’t rely on seeing what you type in order form your thoughts (form fields do not follow new lines of text, you can only see the first few lines). App crashes when you add a description to the ticket, it should be in your drafts. App will crash again when you update the neighborhood, go back to drafts. There will be several crashes while trying to submit a ticket.
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Submitting a Request
For the other review, if you need to submit a request, when typing in your address you need to type it slowly and actually select the address from the drop down that appears. After that, the submit button should be available.
Never works
I've downloaded and the downloaded this app and it doesn't work. Stays on the "powered by" screen and freezes.
Doesn't load
This app won't load. Just a grey screen. Not helpful at all.
Could Be Better
It's a great app. Shows everything about Tallahassee. But, there's no way to delete notifications so the red number 9 has just been stuck on the app icon for about 2 months now. Even after opening notifications, it still stays.
Bill pay
If you added a bill paying option this would be a much better and more helpful app
Crashes.
Can't open app.
App is broken
Your app is not working properly. Please look into it. Can't submit anything. Keeps saying required field missing but every box is filled out and a photo attached.
The main page won't allow you to scroll down. As you scroll it auto jumps bak to the top if the page thus you can never get to the bottom.
Also once it logs on it starts trying to send but never stops.
The main page won't allow you to scroll down. As you scroll it auto jumps bak to the top if the page thus you can never get to the bottom.
Also once it logs on it starts trying to send but never stops.
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Good app
Very helpful
Not working
The app use to work great! However since the update it's not allowing me to get to the main screen to submit a problem. Please fix :)
Neat!!
Pretty neat little app that has great potential!! Will come in handy living here
It doesn't work
It tells me that I do not have an Internet connection when I try to sign in. Great idea and hope they get it to work.
