I like
Good
Money Taken, Service Not Delivered – No Customer Support
I am extremely disappointed with the Ding app. I sent money to the same phone number twice to purchase a mobile data package, but the recipient did not receive the money or the service I paid for. Meanwhile, the money was deducted from my account.
My receipt clearly shows that I paid $11.13 for a Monthly 6 GB package for the recipient. The transaction shows as completed, but the recipient has not received the service. This is unacceptable.
The most frustrating part is that I cannot find an effective way to contact customer support and resolve this issue. Customers should not have to struggle to get help when their money has been taken but the service has not been delivered.
I want Ding to investigate both transactions, explain what happened to my money, and either deliver the service I paid for or issue a full refund for the failed transactions, including any applicable processing fees.
I strongly urge other customers to be cautious until Ding improves its payment reliability and customer support. A company that accepts customers’ money must also take responsibility when transactions fail.
My receipt clearly shows that I paid $11.13 for a Monthly 6 GB package for the recipient. The transaction shows as completed, but the recipient has not received the service. This is unacceptable.
The most frustrating part is that I cannot find an effective way to contact customer support and resolve this issue. Customers should not have to struggle to get help when their money has been taken but the service has not been delivered.
I want Ding to investigate both transactions, explain what happened to my money, and either deliver the service I paid for or issue a full refund for the failed transactions, including any applicable processing fees.
I strongly urge other customers to be cautious until Ding improves its payment reliability and customer support. A company that accepts customers’ money must also take responsibility when transactions fail.
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Worst service
I bought a ding gift card and they only charge you for it and the pin doesn’t even work and they don’t do refunds or solve the problem.. I totally don’t recommend this app
Scammer 🆘
Vous voler l’argent des gens 🆘🆘
Rewards is deceitful in practice
PSA to would-be users and current users. The points you earn are geo-locked. That means if you open your account in the USA (for example) and you travel to Europe (for example) you cannot use it to get a discount if you send a top-up to a European user. You must be outside Europe for it to work. Very deceitful of Ding. So be aware. Happened to me.
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Very bad exchange price
“Today I exchanged 38.19 CAD through Ding, but received only 1120 AFN.
This calculation is completely wrong — the real rate is 46.46 AFN per CAD, so the amount should have been around 1775 AFN, not 1120.
Ding’s exchange rate is unprofessional and unacceptable. This needs to be corrected immediately.”
This calculation is completely wrong — the real rate is 46.46 AFN per CAD, so the amount should have been around 1775 AFN, not 1120.
Ding’s exchange rate is unprofessional and unacceptable. This needs to be corrected immediately.”
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Pésimo
Muy caro para hacer recargas
Scam
Phishing. Takes your info; provides no functionality.
Buddha
Hhggh
Konto ständig Grundlos gesperrt
Ich sende alle paar Monate etwa 6 Euro an meine Schwester in Afghanistan , und jedes Mal ist es ein Kampf da die Zahlung grundlos mit einer Standard Fehlermeldung abgelehnt wird. Ich kontaktieren den Support, dann funktioniert es plötzlich,innerlich grundlos. Es gibt keine klare Kommunikation. Dieses Mal sagt der Support“… ihr Konto entspricht leider nicht unseren Sicherheitsdanforderungen“ Dies NACHDEM wir uns mit einem Ausweis verifiziert haben??? Am Ende der Email dann :“wir empfehlen ihnen, derzeit eine alternative Möglichkeit für ihre Aufladungen zu finden“
Einfach unglaublich.
Einfach unglaublich.
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Rewards
Esta aplicación te da la opción de ganar puntos pero nunca los puedes canjear es falso
n i just updated it
idk what’s going on it’s just not working it’s saying we’re sorry something went wrong please try again later n mind you it’s been working for years
Mustafá
Son estafadores
I strongly advise Apple to investigate this app.
The app shows that the recipient will receive a specific amount after all fees and local taxes, but that is not what actually arrives. The final amount received is lower than what the app promises.
This is misleading and feels deceptive. Users trust the information displayed before making a payment, but the app does not deliver the amount it claims.
Based on my experience, I cannot recommend this app. Please investigate this issue to protect users from being scammed.
This is misleading and feels deceptive. Users trust the information displayed before making a payment, but the app does not deliver the amount it claims.
Based on my experience, I cannot recommend this app. Please investigate this issue to protect users from being scammed.
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It’s failed three times in a row. I’ve lost my money.
Used to work very well last year but now used three times in the last six weeks and when the recipient goes to pick up the gift voucher at jollibee the Philippines, it’s failed to produce the good lost my money
disappointed
very expensive
Not supporting B&H
Not supporting Bosnia and Herzegovina even though I was able to select it on the main page…
Scammers
I’m very disappointed with this business. I was told my order was delivered, but I never received it. After contacting customer service, I was not given a clear solution or proper help. It feels like I was misled and lost my money without receiving the product I paid for. I would not recommend this company based on my experience.
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Scam
Scam
Paket gitmedi
Yurtdışına yüklediğim paket ücreti alındı ama paket yüklenmedi
