الدعم
دائما مميزين في تقديم الخدمات
Outstanding professional service 👏
Outstanding professional service in every step from beginning to end 👏 I fully 100% recommend
Visa service
Very good service 👍🏽
Unprofessional
Slow service and unprofessional support
سئ جداً غير موثوق
سئ جداً غير موثوق
لم استلم شهادتي من المعهد
نجمة وحده وكثيره بعد لان انا رحت لندن مع داريكت واتفقت معهم بالمعهد وسجلوني فيه وبرضوا حجزوا لي تذاكر طبعاً انا رايحه مع اخوي ف كلنا نفس التسجيل.. اتفاجئ بعد 3 شهور دراسة ب اخر اسبوع انا استلم شهادتي واخوي لا ! طلع فيه مشكلة بالتسجيل وبسبب اهمال دايركت بالمتابعه معهم صار فيه لاخوي اسبوع زياده حضور والمشكلة الادهى انو رحلتنا من بكرا وهم عندهم علم بالرحله .. كلمنا دايركت وقالوا حنا بنتعامل مع المشكلة ورجعنا السعودية .. هل اخوي استلم الشهادة ؟ لا طبعاً مااستلمها لحد الان مع العلم دافعة 16 الف ريال لهم وبسببهم ماستلمها وضاع جهد 3 شهور
Only one star — and that’s even too much. I went to London through Direct, and they handled everything with the institute — they registered me and also booked our tickets. I traveled with my brother, so we had the same registration.
After three months of studying, during the last week, I was surprised that I received my certificate but my brother didn’t! It turned out there was a registration issue, and because of Direct’s negligence in following up with the institute, my brother had to attend an extra week.
The worst part is that our flight was the next day — and Direct knew about it. We contacted them, and they said they were handling the issue. We returned to Saudi Arabia, but did my brother ever receive his certificate? Of course not.
I paid them 16,000 SAR, and because of their carelessness, he never got his certificate, and three months of effort went to waste.
Only one star — and that’s even too much. I went to London through Direct, and they handled everything with the institute — they registered me and also booked our tickets. I traveled with my brother, so we had the same registration.
After three months of studying, during the last week, I was surprised that I received my certificate but my brother didn’t! It turned out there was a registration issue, and because of Direct’s negligence in following up with the institute, my brother had to attend an extra week.
The worst part is that our flight was the next day — and Direct knew about it. We contacted them, and they said they were handling the issue. We returned to Saudi Arabia, but did my brother ever receive his certificate? Of course not.
I paid them 16,000 SAR, and because of their carelessness, he never got his certificate, and three months of effort went to waste.
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شكرا لكم
ما كنت متوقع سرعة الرد والتواصل والدعم اللوجستي الي بدر منكم شكرا لكم وهذا الشي زاد ثقتي فيكم ومن اسعاركم الجيدة
تجربة شخصية سيئة
تجربة كانت جدا سيئة و عدم تعاون تأخر في الرد
تعامل رائع ومرونة في التواصل
شكراً لكم 🧡
لا انصح ابداً
سوء في الخدمة وبطء بالرد ومافي وضوح اسبوعين وللحين معاملة الفيزا بدون حجز موعد
احلى تطبيق ويخدمك بشكل افضل
محمد المري
It is very bad
سيء جدا
هل دايركت بيخدم السعوديين فقط
هل دايركت بيخدم السعوديين فقط يعني لو المقيم قدم من عند حضراتكم هينفع ولا مش هينفع انا بس محتاج منكم توضحوا لي و شكرا ليكم ؟؟
اسوأ تطبيق وأسوأ إدارة
لا انصح احد أبدا بالتعامل معهم سيئين في خدمة العملاء وسيئين في تجربة العميل وسيئين في الرد عليك يأخذون الفلوس حرفيا على الفاضي
سيء جداً
غير احترافي ، عدم خبره في المجال ، سوء تعامل ، تواصل سيء مع العميل، عدم إبلاغ العميل باي تفاصيل يحتاجها، وأكثر من ذالك…
Great app
This app raised my quality of life. Thank you Direct
Perfect
I have received a call from them the moment I have submitted my request.
Sr. Engineer
Thanks
Evaluation
Very good
Unprofessional and scam
First of all their customers service need more more improvement in all ways knowledge and been professional cuz every one will tell you need this and this when actually you do not need it compared to the office staff .
2nd my appointment was passed and I could attend due to sickness in same day of the appointment and i just ask them to schedule another new appointment they ask to pay the whole money again for new visa application i told them why you just need to schedule a new appointment they telling me some talk not making any sense by telling that there no available appointment and the insurance will end and when I checked up there were actually closer appointment.
I prefer to do it by your self better because they do nothing
2nd my appointment was passed and I could attend due to sickness in same day of the appointment and i just ask them to schedule another new appointment they ask to pay the whole money again for new visa application i told them why you just need to schedule a new appointment they telling me some talk not making any sense by telling that there no available appointment and the insurance will end and when I checked up there were actually closer appointment.
I prefer to do it by your self better because they do nothing
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