Awful
I brought a viper cellphone module and it asks to enable the smartstart option in the remote starter. I am following a online manual which told me to download the app to enable the setting and it says I need to be a high volume dealer. I paid for a piece of junk because now I can’t find a dealer near by. I will return the smartstart and have another remote starter installed.
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No one contacted
How stupid it is not to be able to use the program APP if you are not a high-volume dealer. I filled out the forms on the website, but no one contacted me and I do not have access to the settings . I had to return two sets of DS4 to the seller.
Does not Show Solutions.
As a Technician I use this app fairly often on the daily basis. The main Problem is the Solution page gets Stuck on the loading screen. I can still use DirectWire to find all my wires but when I’m with a customer and I’m trying to see what module would be best compatible or see the Install guides it won’t even open and I have to hop on the Desktop to open what I’m looking for. I Hope they fix this bug because it is annoying. Next time I am on the phone with TechSupport I will address this problem to find out what it could be. I did reset my phone and delete the app and all that and it still seems to do it. Other Than that I still do use this app and it’s not bad for what it is.
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Some tabs not working
The solutions tab does not load it gets past all the vehicle selections and then once you choose a device to look at the instructions it gets stuck with the loading circle and have to close app and reopen before I can do anything else thought it may be a internet problem but all other tabs work fine and I left on loading circle for over 45 min and still never loaded phone is 12pro max iPhone
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Took away direct wire
Little to no point installing this without direct wire.
