Awful
I brought a viper cellphone module and it asks to enable the smartstart option in the remote starter. I am following a online manual which told me to download the app to enable the setting and it says I need to be a high volume dealer. I paid for a piece of junk because now I can’t find a dealer near by. I will return the smartstart and have another remote starter installed.
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No one contacted
How stupid it is not to be able to use the program APP if you are not a high-volume dealer. I filled out the forms on the website, but no one contacted me and I do not have access to the settings . I had to return two sets of DS4 to the seller.
Does not Show Solutions.
As a Technician I use this app fairly often on the daily basis. The main Problem is the Solution page gets Stuck on the loading screen. I can still use DirectWire to find all my wires but when I’m with a customer and I’m trying to see what module would be best compatible or see the Install guides it won’t even open and I have to hop on the Desktop to open what I’m looking for. I Hope they fix this bug because it is annoying. Next time I am on the phone with TechSupport I will address this problem to find out what it could be. I did reset my phone and delete the app and all that and it still seems to do it. Other Than that I still do use this app and it’s not bad for what it is.
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Some tabs not working
The solutions tab does not load it gets past all the vehicle selections and then once you choose a device to look at the instructions it gets stuck with the loading circle and have to close app and reopen before I can do anything else thought it may be a internet problem but all other tabs work fine and I left on loading circle for over 45 min and still never loaded phone is 12pro max iPhone
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Took away direct wire
Little to no point installing this without direct wire.
Total Scam
Directed’s business model is a total scam. You’re not allowed to work on your own device, which you purchased. I had to reinstall mine after my installer did a horrid job, but can’t change things like my lights settings (it’s unsafe how it is right now) because directed doesn’t allow users to do anything whatsoever.
I spent way to much money to be this unhappy about a product, and their support won’t help me at all.
This app should not be allowed in the App Store if the public cannot use it.
I spent way to much money to be this unhappy about a product, and their support won’t help me at all.
This app should not be allowed in the App Store if the public cannot use it.
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Not work
All isn’t working anymore
Please fix it
Please fix it
Cannot flash or change settings DS4/DS4+
Can’t flash DS4/DS4+ hangs at SmartStart select,says no brands can be found. Won’t bring up advance so can’t access for programming changes-iPhones and Android
iOS issues
Upgraded my phone from iPhone X to the 11 pro and app no longer allows me to view wiring instructions on. Also and doesn’t allow me to flash Ds4+ through app anymore. Worked fine on iPhone X. Im a installer for BestBuy was definitely a nice feature for changing crank times and adjusting run times without pulling the brain out and plugging it into the computer.
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Update Please
Needs an update ASAP. Paid for a feature I can’t use. Thanks
Get app great support
Been using this app for over a year! It’s been awesome and the tech support is amazing they are so friendly and knowledgeable on the products and installs!
Not Working On iPhone XS Max
Have updated several times but have stopped working. All I get is the opening screen then stuck with a spinning circle. Good app when it works but right now...it doesn’t.
Needs fixed
Doesn’t work on iPhone XS MAX..... fix this please
Useless app
This app wont help at all if you go to website you need to be a principal dealer before you can register tried to install in my car spend 2 days to figure it out
Convenient tool
It’s a convenient app when it works, need update for iOS11 after I updated no longer works
