Opaque and unreliable
Response from developer
Hi Poppy, many thanks for sharing your feedback. Dis-loyalty isn’t your standard rewards programme, with no points and no tiers. Members get instant access to 20% off their first stay at any of our hotels, 10% off repeat stays and 50% off stays at newly opened hotels, 10% off food and drinks, a free barista-made drink every day, and access to exclusive promotions and partnerships - and our Members save an average of £290 on a single booking. So, there's great value to be found in the annual membership fee. If you’d like to discuss any of the membership benefits further or have feedback on the app, please feel free to get in touch with us at hello@dis-loyalty.com. Thanks!
Not worth it
Feels like a scam
Get charged and only get a error “505 something went wrong” when trying to book.
Do not buy
Buyer Beware
Scam
Response from developer
Hi AJNC994! We're sorry to hear that you didn't feel the membership delivered the value you were expecting. While many of our members save an average of £290 on one hotel stay or around £270 a year by enjoying a barista-made drink once a week, we understand that the membership may not suit everyone's travel habits. The 12-month minimum commitment, which is highlighted at several points during the sign-up process, allows us to offer benefits such as the free daily barista-made drink and exclusive Member rates throughout the year. We appreciate you taking the time to share your experience as your feedback helps us continue to improve.
Dis-honest
Horrible app
Face if
Membership
More frustrating is the membership side. Cancelling is far harder than it should be. Even after my year ended and cancellation was confirmed, I was charged for a further 4 months. Getting those payments refunded has proven difficult and time consuming with constant chasing required.
Good idea in principle, execution needs some work.
Membership Canceled?
Great APP & Cost Savings
Response from developer
Hey TheKoen, thanks for your review. We’re thrilled to hear you’re making the most of your Dis-loyalty Membership, enjoying your free daily barista drinks and room discounts. It’s great that the app makes redeeming perks so easy! Thanks for being part of the Dis-loyalty community.
The best app
Don’t use this app!
I am dis loyal!
Response from developer
Hey Peripetetic2013, thank you for sharing your feedback. We’re sorry to hear that your experience didn’t match your expectations. We take feedback seriously and are always working to improve the Membership experience. If you’d like to discuss further, our Membership Services team is happy to help at hello@dis-loyalty.com.
App keeps crashing!
Beaucoup de bugs
Response from developer
Hey Milyy, thanks for your review. We’re sorry to hear you experienced issues while using the app. Our team is continuously improving the app, with weekly updates to enhance performance, and we hope your experience has improved since. If you still need any assistance, our Membership Services team is always happy to help at hello@dis-loyalty.com.
App not working
Response from developer
Hi there, thank you for your review. We’re sorry to hear you experienced issues while using the app. Our team is continuously improving the app, with weekly updates to enhance performance, and we hope your experience has improved since. If you still need any assistance, our Membership Services team is always happy to help at hello@dis-loyalty.com.

