Don’t get sick
If you get sick and can’t travel Mr and Mrs Smith doesn’t care!! They will charge you full amount regardless if you used points or not. This was my first time booking Mr and Mrs Smith and I was looking forward to a great trip. But my ears would not let me fly so I canceled on the 14th day prior to check in. I got my points back but they charged me over $400 with zero compassion!! Not impressed at all with this customer service 👎🏽
Show more
Cheryl
A Casa Reale
Best picks
Best selection of the most beautiful places to stay and so much inspiration!
Infuriating
So many error messages, I can’t actually book the room
“Access denied”
App isn’t working since the last update, only being shown error: access denied when trying to search in countries





