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Customer Service lost you 2 stars
The assortment of hotels & price points are great, but once you need human intervention it’s a 3 star service. Better to just cancel and rebook or work directly with the hotel.
4443Mn
Don’t get sick
If you get sick and can’t travel Mr and Mrs Smith doesn’t care!! They will charge you full amount regardless if you used points or not. This was my first time booking Mr and Mrs Smith and I was looking forward to a great trip. But my ears would not let me fly so I canceled on the 14th day prior to check in. I got my points back but they charged me over $400 with zero compassion!! Not impressed at all with this customer service 👎🏽
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LALaMarsh gone again
Cheryl
A Casa Reale
DDamage10
Best picks
Best selection of the most beautiful places to stay and so much inspiration!
OOcccd





