Discount Tire User Reviews

Discount Tire
Discount Tire
The Reinalt-Thomas Corporation

What users say

Top reviews

App does NOTHING why even post

App locks and does NOTHING

Not available

I’ve been waiting to get tires for my jeep, and they said the tires I wanted would be available in May. I waited until June 17th to see if they were available and on the app they said available at a store close by, so I through they would transfer the tires from the local store where they showed available. I purchased the tires through the discount tire app and scheduled to have them put on. When I went to have the tires installed, they told me they were still on pre release and were not available. Why would they sale me tires that are available. Not sure if the issue is with false information from the app or if it is a poor business practice of Discount tires. Not happy at all with them!!!
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App n tire

Your app sucks , it doesn’t give you the option to set up an account , customer service is great but I do find that they really never has a tire I want and end up spending way more than I can afford , I do shop at this tire company more than never

Just Don’t Waste Time On The App

The app leaves the app for discounts website you then must log into. Why bother with the app? There is 0 benefit to the app it only wastes time, and scheduling an appointment is a week out😭 No Thanks

rip off

I just paid $100 for 1 tire plug and 5 lug nuts. Evidently if the lug nuts weren’t so big it would have been cheaper however those same lug nuts are on Amazon at about $1.50 each. Last money I’ll ever spend at discount tire, hope the mark up was worth it.

This app is very bad

I like discount tire. I’ll continue to shop there. It may be worth considering this app does more harm than good. It’s that bad. This app is kinda like having your fly down. I’m just telling you ya, It’s embarrassing but not business relationship ending.

Fix the app

The journey on the app is lacking. You can’t update when you arrive, I’ve been at the location for 30 min and the app still says on my way. I should be able to click when I arrive atleast.

App doesn’t work

App is frozen won’t update can’t use any function in the app.

Not the company of old

The company use to be great when they honored appointments. Now its joke and they should take it off the app and cancel all appointments. It’s just another corporate pig screwing over people. Looking for a mom and pop place.

Flawed Appointment Scheduling

I've been using your website and mobile app for over 3 years to attempt to schedule appointments while in the Killeen, Texas area. All my attempts shows appointments are not available in the next 7 days, which is not true, according to employees I have spoken with when I visit your stores in person. Now that I am visiting family in Virginia, I am in need of flat tire repair. As I am on your website and mobile app on Sunday, March 15, 2026, looking for Discount Tire stores near Suffolk, Virginia, no stores have appointments in the next 7 days except for one store that has one slot for March 16, 2026. Please have your website and mobile app support team to figure out why your appointment scheduling feature is flawed.
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Missing Items

- needs a SETTINGS icon
- needs PAST TRANSACTIONS for all vehicles for the lifetime
- need CONTACT US, CUSTOMER SUPPORT
- needs EDIT PROFILE
- needs NOTIFICATIONS under settings
- buying Tires, wheels, etc should be NATIVE TO THE APP, NOT directed to the website

Appleton store on Casaloma

Tire rotation went well. Staff very professional & efficient. Was in/out in no time.

Ridiculous that this app even exists

You can't modify an appointment. You can't see the historic of your purchases.
If somebody sends you a quote online, they won't see the payment made and a double charge is possible.
Rebates on a quote won't instantly apply, so check your total as you may overpay.
This app is just a store and tire finder but in no way helps keeping a customer's profile up to date.
Useless.
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Worthless App

This app is damn near completely worthless. It's essentially a store locator. I want to see purchases brands of purchases. What was replaced (front, rear or all) App needs much improvements .... for it to be an app!!

So trash

Doesn’t let me add / schedule/ nothing . It says I made an appointment. And added vehicle. Shows me the proof. You click back, it’s all gone and have to redo it. Also no confirmation email or text so that’s how you know it didn’t even work. Done this multiple times

Just awful

This is the least user friendly app I have ever used. I go out of my way to not rate anything on the internet but I have today. That's how much this app needs to be improved

Buggy, weak design

The app frequently closes, resets, logs you out and does not save your cart or progress at any point. This makes shopping and comparisons infuriating.
You can go through vehicle selection to tire comparison, hit the back arrow and the app will take you all the way back to vehicle selection and dump all of your progress.
It’s a good thing they are better at tires than software…
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First time use inconvenience

It auto updated time zone and caused me to drive over an hour to a closed store. Told me the store closed at seven when in reality closed at six. I saw the different time zone notification but did not realize it had already accounted for it. Without notification of it being accounted for I calculated driving time to arrive five minutes after 6 just at closing when I expected it to close at seven. Weakens my future faith in the app.
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Glitchy and hard to use

The app looks good and their service at the shops is very good but this app is very frustratingly glitchy and keeps failing to update or synchronize with my services at the store I am currently using. SOMEONE PLEASE FIX THIS!
It is costing the company money!!!

Tires

These guys get you in and out fast and great service I hundred percent recommend them