Disney Store User Reviews

Customer Experience

Positive experience37.7% of reviews
Neutral13.8% of reviews
Negative experience48.4% of reviews

~ Based on 159 written reviews from the US App Store.

What users say

Is Disney Store Safe?

Disney Store appears safe based on user ratings. AppsHunter Safety Score for Disney Store is 95/100.

This assessment is based on 91,661 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.5% of ratings point to a safe experience
2.6% of ratings suggest some concerns
2.9% of ratings point to a risky experience

~ Based on 89,844 App Store ratings for Disney Store.

Is Disney Store Legit?

Disney Store appears to be a legitimate app. AppsHunter Legitimacy Score for Disney Store is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great Store But Needs Tweaks

I think this a great app but the store needs to include a “notify me” button when items I like are back in stock by e-mail. When ordering items tracking is great and options for returns are easy. They restock items frequently but when an item is out of stock it disappears from the website. I’d still like to be able to save it to my wishlist or like the item to return to it when it is in stock. Some items are not listed online but are in the store. I wish more items were in store. I wish my 10% discount worked online as well as in store with having a Disney card. I wish the jewelry was not made of brass and coated with gold or platinum. I really wish the jewelry was better quality. Some are silver but it’s minimal. The brass turns everyone’s skin green, it really is a waist of money. I know people who would pay extra for better quality pieces.
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Disney store

Love the app

Good app

I read the reviews on this app before I got it and someone said that the app was for girls and it had no boy stuff. Well it’s wrong because I downloaded the app to check I went on it and searched “boys” and 1’000 results came up so I’m not sure what this person is talking about please download the app it’s great!
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Low stock

Often try to buy an item in low stock only to get an error at checkout. If it’s out of stock then remove it or delete the item

Apple Pay

I love that this app has Apple Pay to check out a Disney product

Sexist against men and boys

There is hardly any men or boys apparel. Endless amounts of women and girls. Whoever runs the Disney Store should resign. Truly a joke.

Disney Magic at home

I can’t always get to the parks so I love being able to bring a little bit of the disney magic to my home every now and then!

Magical Shopping

A lot of cute stuff

Best app ever

Helpful when I need something

Love

Nice app

Weird account eorr

So I got a account on the website and so I got the app and when I was putting in the info it said to go the the website and said delete the account and just went back in the app so this was happening for a while and so I got tired of it so I deleted it so now when I tried on the app it said eorr so idk what to do now :(
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Not for boys.

As a parent of three boys, it’s just weird being a Disney fan anymore. There’s nothing just for them anymore. Everything is “girls” or “unisex”. It’s ridiculous. If girls are allowed things that are created for them, why can’t boys have things that are created for them? I guess it would be sexist to say “this is for boys”? But it’s not sexist to say “this is for girls”? I’m sure this will be attacked as sexist and baseless, just like any push back on this topic, even though it can be proven. Try this: on the site, search “for boys”. One item. A “birthday boy” shirt. Everything else is labeled “for kids”. Now search “for girls”. Almost 2,000 results that specify “for girls”, not just “kids”. Try this next: search “men’s shirts”. Almost nothing. Everything is “for adults”. Now search “women’s shirts”. Pages and pages and pages on things labeled for women. Such a weird time we’re living in with horrible double standards. Disney is the worst culprit.
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Huge Fan

Love the Disney products and its always fun to see what’s new on the app. Wish there were more pins on here though.

Too much women by Her!

Hey DS! Guys shop here too! You post endless women’s apparel and hardly any men’s. Sexism much?

Unable to make a purchase for private access

Horrible service I was not able to add the item to my cart on the application or online called customer service and they expressed they could not assist me. Very frustrating eventually it allowed me, but I was not able to purchase the item was out of stock

Stuck Loading

I can’t get past the opening loading screen and it’s been this way for months despite factory resetting my phone for another reason. The app is great and 5 stars otherwise - this is a beacon for help :(

iPhone 13 mini

I absolutely love the Disney Store!

There is a ton of items that immediately catch my attention, and I genuinely enjoy buying them. Every time I walk in, I get excited because the selection is so amazing and there’s always something new and fun to discover. The merchandise is high quality, and the variety is perfect for any Disney fan. I always leave feeling happy and satisfied with my purchases. Highly recommend!
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❤️❤️❤️

Love this app!! I don’t think you can get items that sold in the parks though which is a bummer!

Disappointed

A company this size and they can’t even get the queue to work properly in the app.

EVENT ACCESS

IVE BEEN TRYING SINCE 11:00 TO PURCHASE A PIN, IT TELLS ME ITS MY TURN AND THEN SEND ME BACK TO THE WAITING ROOM AS SOON AS I CLICK ON THE PIN :(