DivDat Mobile Payments App User Reviews

Customer Experience

Positive experience41.5% of reviews
Neutral4.6% of reviews
Negative experience53.8% of reviews

~ Based on 65 written reviews from the US App Store.

What users say

Is DivDat Mobile Payments App Safe?

DivDat Mobile Payments App appears safe based on user ratings. AppsHunter Safety Score for DivDat Mobile Payments App is 96/100.

This assessment is based on 4,134 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.3% of ratings point to a safe experience
1.8% of ratings suggest some concerns
1.9% of ratings point to a risky experience

~ Based on 4,134 App Store ratings for DivDat Mobile Payments App.

Is DivDat Mobile Payments App Legit?

DivDat Mobile Payments App appears to be a legitimate app. AppsHunter Legitimacy Score for DivDat Mobile Payments App is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Easy to use

Love this app, itโ€™s a very easy way to have all my city related bills in one place. To keep track of and pay.

Terrible app

They purposely only take cards so they can charge a credit card convenience fee. They say they can take money from your checking account, but thereโ€™s always an error when you try which forces you to use your card and they get to collect the convenience fee.

What payment option?

Why give the option to use your bank account instead of a credit card and then deny acceptance without giving a reason. What was the reason? Should not have been denied. The appearance of money grubbing in the form of fees instead of helping your residents is wrong.

App

The app is convenient but rules slow

Ticket

Not letting pay for the tickets

Not for paying back taxes apparently

But looks like thats not available on this app - instead it paid the taxes for the coming year, which would have been nice to know, because back taxes still need to be paid. Also, this app doesnโ€™t show the total balance of everything in your cart so I had to use a calculator to total it up. Not very intuitive in a way that affects me financially.
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Service

Been using this app for years and comes in handy when paying bills thru the phone !

This app is a scam, state needs to investigate

Everytime I try to submit a payment via check it tries to charge me a credit card fee, state attorney needs to investigate this company I wonder how many millions the stole from their users. When I contact them they say just delete app and account and retry again, I should not have to do that every time I want to submit a payment. This can easily be solved by their devs but for years they have not.
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Does not work

Charges processing fee even when using ACH. Deleted and re-downloaded. Useless

My Credit Card

I am having a hard time paying my bills. I will try to see if I can pay a $1,000 bill.
Thank You ๐Ÿ•Š๏ธ

What a nightmare

Over and over it identifies my bank account as a credit card and tries to charge the fee. Support tells me to delete and reload the app, which Iโ€™ve done countless times and still payments fail. After finally getting it to work the amount was not reflective of my current balance and now I owe pennies on numerous propertyโ€™s taxes which this app wonโ€™t pay and the City of Detroit wonโ€™t allow payments of less than a dollar. Looks like I have to go downtown and literally pay this in person.
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Tax payment

Fast, easy & secure

Bill payment

Month after month I log in to pay my water bill from my saved checking account. The system wants to charge me a processing fee. There should be no processing fee when paying from a checking account. Very frustrating.

Horrible

I entered my bank account and wonโ€™t take the payment, but debit card and a $8 fee took it with no problem. I went to chase bank to see why would deny my bank account. They stated that was the DivDat app not them.

Move slow keep popping up error

Moved very slow and error kept popping up with my payments

Ripoff fee

I spent 2 hours adding and deleting payment data in order to have this app recognize my account number as a checking account, and NOT charge me a convenience fee!!!!!

DivDat

Convenient and easy to use

Payment Processing Error

I have had this app since it came out. Every month I try to pay my water bill and every month I get a payment processing error. I try 3 or 4 times before going to the cityโ€™s website to pay the bill directly.

Difficult To Complete

3 times the kiosk kicked me out when I put in the state.

My pay

Everything is so convenient and easy and right at my fingertips. This is great.