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DKB-Banking

DKB-Banking

by Deutsche Kreditbank AG

155 ratings
48 reviews
📊 Productivity
💰 Finance

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

Released
March 4, 2015
Updated
July 3, 2023

Developer

Deutsche Kreditbank AG
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DKB-Banking screenshot #1 for iPhone
DKB-Banking screenshot #2 for iPhone
DKB-Banking screenshot #3 for iPhone
DKB-Banking screenshot #4 for iPhone
DKB-Banking screenshot #5 for iPhone
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DKB-Banking screenshot #10 for iPhone
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Reviews summary↘︎
⭐48
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
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About

Manage your accounts, credit cards, depots, and financing on the go. Access full online banking services, track stock prices, and make payments easily. Securely control your cards with advanced features.

✓Full access to accounts, cards, financing, and depots
✓Mobile stock market access and trading
✓Contactless payment with Apple Pay
✓Payment data transfer via photo or file
✓Card control and immediate blocking
✓Visa Secure for online transactions
Show original description

What users say about DKB

Reviews of DKB are mostly negative: the Finance app is rated 2.9/5 from 155 App Store ratings. What users like most: easy to use (for some), works well when functional (for some). Top complaints: frequent bugs and errors, complicated and unintuitive interface. Summarized from real user reviews.

Positive things

  • 👍Easy to use (for some)
  • ✅Works well when functional (for some)
  • 🌍Usable abroad (for some)

Negative things

  • 🐛Frequent bugs and errors
  • 😩Complicated and unintuitive interface
  • 🐌Slow performance
  • 🚫Face ID/Fingerprint login issues
  • 🔄Repetitive login/entry requirements
  • 📱Not a native app, feels like a website
  • 🪞Requires two separate apps for basic functions
  • ⏳Outdated technology and design
  • 🔒TAN process is cumbersome
  • 🗣️Poor user support regarding login issues
  • 🌐Lack of English language support (for some)
  • 📈Poor stock/fund data retrieval
See all reviews

What's New in DKB

3.19.3

July 3, 2023

- Leistungsverbesserung Gefällt Ihnen die App? Dann bewerten Sie uns. Ihr Feedback hilft uns, die Banking-App weiter zu verbessern.

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User reviews

Most RecentHighest RatedLowest Rated

DKB it has been year 2022, nearly 2023

Please wake up and do something with the banking app. It is very poorly designed, login with FaceID most of the time won’t work, TAN app no longer opens automatically, by the way why german banks still use TAN??? It is 21st century, not 80’s. Overall, banking experience in Germany is a disaster, but you can still do better, just transfer some of your revenues in app development.
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DDuncho

Response from developer

Hallo, danke für dein Feedback. Für die Basisfunktionen des täglichen Bankings (Finanzstatus, Überweisungen, Visa Secure) empfehlen wir dir die Nutzung der neuen DKB-App - alles ohne den Einsatz von TAN. Dort gestalten wir aktuell dein Banking von morgen, weitere Features folgen also bald! Probier sie mal aus im App Store! Viele Grüße deine DKB

It’s the most complicated banking app you’ll ever use.

I have spent so many hours trying to log in, switching from app to app (yes you need two apps to just do simple things).
The mobile view is way too complicated, not easy to navigate and even when you log in or type in TANs you’re getting asked again to type in the exact same things.
I don’t understand why internet banking has to be this complicated in 2022.
Show more
TRThomas Rodehuth

Response from developer

Hallo, danke für dein Feedback. Für die Basisfunktionen des täglichen Bankings (Finanzstatus, Überweisungen, Visa Secure) empfehlen wir dir die Nutzung der neuen DKB-App - alles ohne den Einsatz von TAN. Dort gestalten wir aktuell dein Banking von morgen, weitere Features folgen also bald! Probier sie mal aus im App Store! Viele Grüße deine DKB

Steinzeit-App

Mit vielen bürokratischen Pseudo-Sicherheitsfunktionen (TANs aus einer separaten App!?)
000Hein

Leider immer mehr Fehler

Die App war noch nie besonders kundenorientiert und eigentlich das Gleiche wie die mobile Webseite der DKB. Durch viele bugs ist sie leider immer unzuverlässiger geworden. Seit Wochen passiert es immer wieder, dass wichtige Daten wie z. B. Daten zur Entwicklung von Aktien und Fonds nicht abgerufen werden können. Ich bitte um Behebung der Fehler und Entwicklung einer kundenorientierten, intuitiven App.
Danke für die Antwort. Aber die Einführung einer neuen App, die die Funktionen generell nicht unterstützt, die bei der alten App nicht fkt, ist nicht hilfreich.
Show more
669pumpe

👍

Little bit complicated (2 apps) BUT easy and safe!!!
Mmat.ski

Response from developer

Hallo, das freut uns zu hören, vielen Dank für das positive Feedback! Viele Grüße, deine DKB

See 43 more reviews

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User experience

🐞

Reported Bugs

12 issues

Face ID login frequently fails

Bug

Fingerprint login no longer works on new iPhones

Bug

TAN app does not open automatically

Bug

App freezes or won't start after updates

Bug

Login issues, sometimes requiring password reset

Bug

App gets stuck during login or password reset

Bug

Important data (stocks, funds) cannot be retrieved

Bug

Transactions not fulfilled without notification

Bug

Login prompts for manual logout from previous session

Bug

App interface glitches and errors

Bug

Login fails, leading to account lockout

Bug

TAN2Go app shows errors, leading to account lockout

Bug
✨

Requested Features

9 requests

Develop a truly native app

Feature

Improve login experience (Face ID, Fingerprint)

Feature

Integrate TAN functionality into the main app

Feature

Add push notifications for transactions

Feature

Support for Apple Pay

Feature

Dark mode option

Feature

Improve stock/fund data display and retrieval

Feature

Better customer support for login issues

Feature

English language option for all users

Feature

FAQ

What can I do with the DKB-Banking app?

The app allows you to manage your accounts, credit cards, depots, and financing. You can also view stock prices, trade securities, make payments with Apple Pay, and transfer payment data via photo or file upload.

Is the DKB-Banking app free to use?

Yes, the app is free to download and use. It provides full access to the services of the direct bank, including many free current accounts in Germany.

What security features are included?

The app offers robust security features such as Card Control, Visa Secure for online transactions, and an immediate blocking function for your current and credit cards.

What devices is the DKB-Banking app compatible with?

The description specifically mentions that the app is available for iOS devices. It is designed for efficient use on smaller screens.

Can I make payments with the app?

Yes, you can make payments easily. The app supports mobile payments via Apple Pay and allows for convenient transfers by taking payment data via photo or file upload, eliminating the need for manual entry.