My WebID

My WebID

Identifizierung & Unterschrift

479 ratings
71 reviews
Free

Details

  • Released
  • Updated
  • June 12, 2019
  • July 1, 2026
My WebID screenshot #1 for iPad
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About

This app streamlines identification and electronic signature processes. It offers secure, GDPR-compliant methods for identity verification, including video identification and digital ID functions. Easily sign documents electronically with legally valid e-signatures.

All identification procedures
Electronic signatures
GDPR compliant
Server in Germany
Video identification
ID card verification
Digital identity
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What users say

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What's New in My WebID

9.8.0

July 1, 2026

Fixed - Minor issues and performance optimizations.

User reviews

5+

Sweetest and very patient people who do their job carefully. And app is easy to use =)

Schnell & einfach

Übersichtlich, schnell und einfach.

Rude

Horrible rude staff, that end calls whilst youre still speaking. I recommend more training for these women as they’re rude and angry at you for no reason. They are not helpful when you ask questions and huff and puff. Disgusting people should be ashamed

Langsame Verbindung, kompliziert, nicht geeignet für iPhone 17pro

WebID forciert Kunden zum runterladen einer langsamen App.
Es ist unmöglich die Legitimation per Browser abzuschließen.
Die App / Backend hat nicht ausreichende Bandbreite um die Live Videoverbindung aufrechtzuerhalten.
Nach 3 Anrufen fragen die Mitarbeiter der Firma immer noch, ob ich am WLAN oder Handynetzt bin. Beide Verbindungsarten sind zu langsam aus ihrer Sicht (obwohl 5G oder wifi über 1 Gbit Kabelinternet genutzt werden).
Mitarbeiter der Firma beklagen sich über die geringe Auflösung der Kamera (obwohl es ein iPhone 17 Pro ist).
Sie sprechen uneindeutig, mit starkem Akzent, zu nah ans Mikrofon. Das ganze saturiert das Mikrofon. Man versteht null, ich musste mehrmals fragen was gemeint war.
Das ganze dauert viel zu lang und ist super frustrierend.
0/5
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The best

I was so happy with the respect that i’ve received from the employees and the patient they have. Thank you alot❤️❤️

Developer apps

User experience

🐞

Reported Bugs

10 issues

Connection drops during verification process

Bug

Calls get cut off mid-process

Bug

Voiceover and on-screen instructions not synchronized

Bug

App crashes when rotating device or accessing phone number field

Bug

Passport not accepted despite being valid German-issued document

Bug

Residency permit rejected in favor of ID card only

Bug

Unable to correct mistakes in entered information

Bug

White input box invisible on white background

Bug

Unstable data center connections

Bug

Poor audio quality during video calls

Bug

Requested Features

10 requests

AI-powered automated verification system

Feature

Clearer TAN (Transaction Authentication Number) explanation

Feature

Better on-screen instructions and voiceover synchronization

Feature

Support for multiple document types (passports, residency permits)

Feature

Improved web browser interface

Feature

More obvious input field visibility

Feature

Better training video with detailed process steps

Feature

Flexible appointment scheduling (not just morning slots)

Feature

Customer service contact link

Feature

Appointment booking system with shorter wait times

Feature

FAQ

What does the My WebID app do?

The My WebID app allows users to complete all identification procedures and electronic signature processes within a single application. It supports various identification methods, including video identification, online banking, ID card photos, digital identity, and the eID function.

What are the key features of My WebID?

Key features include comprehensive identification procedures, legally valid electronic signatures, GDPR compliance with servers located in Germany, and high-security identification methods like video identification. It also supports ID card verification and digital identity functions.

Is My WebID free to use?

Based on the provided information, the app is available for free. There are no mentions of in-app purchases or subscription fees, indicating it is a free service for users.

What are the requirements for using My WebID?

To use the app, you need to download it and follow the on-screen instructions. A stable internet connection, preferably Wi-Fi, is recommended for smooth operation. Good lighting is also advised for ID card identification, and the ID document should be clean and undamaged.

How does the identification process work?

The identification process is designed to be simple. After downloading the app, you follow the instructions provided. You may need to enter a TAN and potentially use your camera for methods like video identification or ID card photos. The app only requires camera authorization.