My WebID vs DKB
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My WebID
This app streamlines identification and electronic signature processes. It offers secure, GDPR-compliant methods for identity verification, including video identification and digital ID functions. Easily sign documents electronically with legally valid e-signatures.
- All identification procedures
- Electronic signatures
- GDPR compliant
- Server in Germany
- Video identification
- ID card verification
- Digital identity
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My WebID • all identification procedures and e-signature via one app • data protection compliant according to GDPR, server in Germany • from the inventor of online video identification for the highest level of security (anti money laundering law-compliant video identification for banks) With the My WebID app you carry out every identification - with video, online banking, ID card photos, digital identity or eID function - in just a few steps. 1. Download the app 2. Follow the instructions 3. Enter your TAN - done. Your legally valid electronic signature with e-signature is just as easy. The My WebID app only needs authorization for the camera. Tips: • Make sure you have a stable internet connection to ensure smooth operation. WiFi is better than mobile data. • Good lighting helps to identify the ID card. • The ID document should be clean and undamaged and not covered by your hand.
DKB
Manage your finances with ease. Perform transfers, pay with digital wallets, and track investments on the go. Customize your accounts and cards, and update your personal information securely within the app.
- Transfers and standing orders
- Apple & Google Pay integration
- Customizable account and card naming
- Visa card management and temporary blocking
- Investment tracking and trading
- Personal data updates
- Two-factor authentication for payments
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Entdecke die DKB-App, die dein Banking einfacher, unkomplizierter und bequemer macht. So vereinfacht die DKB-App dein Banking: - Überweisungen & Daueraufträge – mit wenigen Klicks oder per Fotoüberweisung. - Mit Apple & Google Pay bezahlst du jederzeit schnell & unkompliziert. - Deine Konten, deine Karten, deine Namen! Für einen noch besseren Überblick deiner Konten & Karten kannst du sie individuell benennen. - Entscheide, wo und wie du deine Visa Karten einsetzt. Karte verlegt? Dann kannst du sie schnell und unkompliziert temporär sperren. - Geld anlegen & Chancen nutzen – behalte jederzeit deine Investments im Blick und kaufe oder verkaufe Wertpapiere ganz einfach von unterwegs. - Neue Nummer oder neue E-Mail? Ändere deine Daten bequem & unkompliziert in der App. Deine Sicherheit ist unsere Priorität: - Bestätige zur Sicherheit deine Online-Kartenzahlungen mit einer Zwei-Faktor-Authentifizierung. - Push-Nachrichten für deine Kartenumsätze. - Fingerabdruck, Gesichtserkennung oder App-PIN sorgen für einen bequemen & sicheren Login. - Zu deiner Sicherheit wirst du bei Inaktivität aus der App ausgeloggt. Du willst mehr erfahren? Alle Infos zur DKB-App gibt es unter https://bank.dkb.de/privatkunden/girokonto/banking-app Du hast noch kein Konto bei der DKB? Eröffne jetzt ganz einfach dein Girokonto auf dkb.de oder über die App.
Screenshots
Verdict
My WebID and DKB both sit at 4.4 stars, but that hides the real split: 46% of My WebID's written reviews are positive against 36% of DKB's. On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
DKB holds the better App Store score, 4.6 against 4.4. Both are backed by a comparable volume of ratings — 488 and 1.4K respectively. Written reviews complicate that: 46% of My WebID's written reviews are positive against 36% of DKB's, so the app with the better star average is not the one people write more warmly about.
My WebID ships an update every 3 weeks, DKB monthly. The most recent releases landed on September 23, 2026 and September 24, 2026 respectively.
| Parameter | My WebID | DKB |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (488 ratings) | 4.6 (1.4K ratings) — better |
| Positive reviews | 45.9% of reviews — better | 36.0% of reviews |
| Number of ratings | 488 | 1.4K — better |
| Update frequency | Every 3 weeks — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 16.4 |
| Further details — not scored | ||
| Size | 185 MB | 119 MB |
| Age rating | 4+ | 4+ |
| Developer | WebID Solutions GmbH | Deutsche Kreditbank AG |
Customer experience
My WebID
DKB
User reviews
My WebID
From 488 App Store ratingsWhat we love
- 👍 Respectful and patient staff
- 🚀 Fast and efficient process
- 👨💼 Professional and helpful employees
- ✅ User-friendly identification service
- 🌍 Multilingual support available
Room to improve
- 😠 Rude and unprofessional staff behavior
- ⏱️ Extremely long wait times
- 🔌 Frequent connection drops and disconnections
- 🗣️ Language barriers with operators
- 😤 Impatient and dismissive employees
DKB
From 1.4K App Store ratingsWhat we love
- 👍 Clean and simple app design
- 🚀 Works fine after changing to German phone number
- 🚀 Toller Start der neuen App
Room to improve
- 🐛 Funktioniert nur einmal, dann Fehlermeldung
- 🐛 Kann keine internationale Nummer hinterlegen
- 🐛 App stürzt ab bei Einrichtung von Apple Pay oder Wunschpin
- 🐛 Keine Kontoauszüge zum Herunterladen
- 🐛 Überweisung kann nicht abgefragt werden
Bugs and requests
My WebID
Reported bugs
10 issues- Connection drops during verification process
- Calls get cut off mid-process
- Voiceover and on-screen instructions not synchronized
- App crashes when rotating device or accessing phone number field
- Passport not accepted despite being valid German-issued document
Show 5 moreShow fewer
- Residency permit rejected in favor of ID card only
- Unable to correct mistakes in entered information
- White input box invisible on white background
- Unstable data center connections
- Poor audio quality during video calls
Requested features
10 requests- AI-powered automated verification system
- Clearer TAN (Transaction Authentication Number) explanation
- Better on-screen instructions and voiceover synchronization
- Support for multiple document types (passports, residency permits)
- Improved web browser interface
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- More obvious input field visibility
- Better training video with detailed process steps
- Flexible appointment scheduling (not just morning slots)
- Customer service contact link
- Appointment booking system with shorter wait times
DKB
Reported bugs
6 issues- SMS kommt nicht an für internationale Nummer
- App funktioniert nur einmal, dann Fehlermeldung
- Überweisung kann nicht abgeschickt werden
- Visa Secure funktioniert nicht
- Gerät wird nicht erkannt, muss App neu installieren
Show 1 moreShow fewer
- iPhone 14 Pro Max wird nicht unterstützt
Requested features
4 requests- Möglichkeit Daueraufträge zu ändern oder einzurichten
- Einsicht in Dokumente (Steuerbescheinigung etc)
- Finanzstatus Übersicht (Depotübersicht)
- Unterstützung für internationale Telefonnummern
In-app purchases
My WebID
No in-app purchases
DKB
No in-app purchases
