Frustrating
Never struggled to log into my own bank account this much before this one.
Face ID broken
Since the most recent update, I have been experiencing issues with Face ID authentication. I am still able to log in to other application for example, Miles & More credit card without any problems. However, the Deutsche Bank app no longer allows me to use either Face ID or my password. After adding my Bank ID, the password option disappears, and tapping the Face ID button does not trigger any action.
I would appreciate your assistance in resolving this issue.
I would appreciate your assistance in resolving this issue.
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Response from developer
Thank you very much for your feedback. We are aware that the changes require an adjustment, and we want to support you in the best possible way. If you have questions about specific functions or technical difficulties, we are happy to assist you at online.service@db.com or by phone at +496991010000.
B rating
sloppy and slow app. lacks performance screen for depot stocks+money). summary updated only on the next day
Worst bank. Worst app. Worst customer service representatives.
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Easy App easy usage
Super easy, contains all important features and functionalities, can be handled be literally a 6 year old 🤩👌









