Approve online banking transactions securely and quickly with push notifications or by scanning a graphic. Offers a streamlined activation process for immediate use.
✓One-click order approval via push notification
✓Scan photoTAN graphics to generate TANs
✓Digital first activation with VideoIdent
✓High security for online and mobile banking
✓Device security checks
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What users say about Commerzbank photoTAN
Reviews of Commerzbank photoTAN are mostly negative: the Finance app is rated 4.8/5 from 2K App Store ratings. What users like most: secure and simple, available in English. Top complaints: it keeps crashing and not working, the app didn't scan the image even after multiple attempts. Summarized from real user reviews.
Positive things
🔒Secure and simple
👍Available in English
🚀Really great system, works very well and very quick
Negative things
🐛It keeps crashing and not working
🐛The app didn't scan the image even after multiple attempts
🐛The app is not working and I'm not able to login to my account
🐛Impossible to upgrade, the upgrade fails with an error message
The photoTAN app is a security factor for Commerzbank's online and mobile banking. It is used to verify order data and generate transaction numbers (TANs) for logins and transactions, ensuring secure access and operations.
How does the photoTAN push function work?
When you use photoTAN push, you receive a notification on your smartphone for new orders requiring approval. Opening the app displays the order directly, allowing you to check the details and approve with a single click if correct.
Is the photoTAN app free to use?
Yes, the use of the photoTAN app is free of charge for Commerzbank customers. There are no costs associated with using this security method for your online and mobile banking activities.
What are the advantages of the new photoTAN app?
The new photoTAN app offers enhanced security through an innovative TAN procedure. It provides a convenient and fast approval process with one-click authorization via push notifications and a streamlined activation process.
What happens if I don't consent to device security checks?
If you do not consent to the device security checks, you will be asked not to install the photoTAN app. Instead, you can use the provided reading device for online banking or uninstall the app to revoke consent at any time.